Ratings based on 48 Verified Reviews

4.4 out of 5
89% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Great Place!

Posted 2 Dec 2019 on Hotels
Senior Angel was a great host with great accommodations, can definitely recommend this place!
Comment from Hotel Management
4 Dec 2019 by Angel, Hotel Management
Thanyou for your recomendation. It was a pleasure to receive you. I hope you come back soon.
4 out of 5
by A verified traveler

Posted 14 Nov 2019
Comment from Hotel Management
27 Nov 2019 by Angel, Hotel Management
Thanks for enjoy your stay at Villa Tortugas. We appreciate your comments,
4 out of 5
by A verified traveler

Posted 17 Aug 2019
No tv but the staff was helpful with restaurant recommendations
Comment from Hotel Management
19 Sep 2019 by Gerencia, Hotel Management
Hello! Many thanks for your review, Saludos, Staff
5 out of 5
by A verified traveler

Akumal jungle hut

Posted 11 Jul 2019 on Hotels
Neat little secluded place close to Akumal Beach. My only issue was getting checked in as my phone would not dial the hotel desk & no one came to the gate. Had to go next door & have them call for us.
Comment from Hotel Management
15 Jul 2019 by Gerencia, Hotel Management
Hello! Many thanks for your review, hope to see you again, Saludos, Staff
4 out of 5
by A verified traveler

Very Quiet and Peaceful

Posted 10 Feb 2019 on Hotels
Pleasant stay. Bed was a little more "firm" that I like, but I liked the accommodations. It was "hidden in the jungle", so very quiet and peaceful. The service was very good, although not much interaction. Internet was a little slow. Shower was hot enough, but not scalding. They even allowed me to use the washer and dryer.
Comment from Hotel Management
19 Feb 2019 by Property Manager, Hotel Management
Hola Brian, Thank you very much for the comment, If you want to return, we will be here, Saludos,
3 out of 5
by A verified traveler

Posted 18 Jan 2018 on Hotels
The stay was ok but no tv and no wifi sometime your staff five star
Comment from Hotel Management
27 Jan 2018 by Staff, Hotel Management
Many thanks, Staff
5 out of 5
by joshua l ford

good vibes

Posted 19 May 2017 on Hotels
hard to say this is a hotel. it was like a perfcet lil studio. nice lil kitchen and all. very friendly and beautiful landscapes!!! close to everything and off the main highway. great spot!!!
Comment from Hotel Management
30 Jun 2017 by Davide y Claudia, Hotel Management
Thank you for choosing us and staying here for us. regards Itour Staff
4 out of 5
Recommended
for Everyone
by A verified traveler from Tel Aviv

Beautiful place away from the crowds

Posted 18 May 2017
We stayed in this beautiful place with its magnificent garden For 2 days. We needed a down time after spending 10 days in Cuba and this was the right place for it. The breakfast was disappointing with white bread, jam and an orange drink. We had a coffee maker in the room and they provided plenty of coffee for us. The drive to Akumal beach was short and easy. I definitely recommend this hotel.
Comment from Hotel Management
30 Jun 2017 by Davide, Hotel Management
Thank you for being here as our guests
5 out of 5
by Charles

Private and beautiful

Posted 2 Mar 2017 on Hotels
Beautiful well attended property and caring owners. Secluded location and close to the hiway access. We will definitely stay here again.
Comment from Hotel Management
6 Mar 2017 by Davide y Claudia, Hotel Management
thanks for all Itour Akumal Staff
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful and quiet area.

Posted 28 Feb 2017
Loved our little bungalow. Well taken care of and the staff are amazing, they really care. Stayed in 4 different places along our way and this was our favourite!!
Comment from Hotel Management
3 Mar 2017 by davide, Hotel Management
Thanks for all,and thanks for the good review regards Itour Akumal Staff