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Grand Oasis Tulum Riviera

4.5 star property
Luxury hotel on the beach, with 3 outdoor pools

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Photo gallery for Grand Oasis Tulum Riviera

3 outdoor pools, free cabanas, pool umbrellas
Couples treatment rooms, sauna, hot tub, steam room, body treatments
1 bedroom, minibar, in-room safe, iron/ironing board
Private beach, white sand, beach cabanas, beach umbrellas
Children's area

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Parking included

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room

1 bedroom, minibar, in-room safe, iron/ironing board

Standard Room

Highlights

Air conditioning
Flat-screen TV
Renovated in 2023
Separate bedroom
Hair dryer
Private bathroom
Minibar
In-room safe
  • 35.26 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Room

1 bedroom, minibar, in-room safe, iron/ironing board

Superior Room

Highlights

Air conditioning
Flat-screen TV
Renovated in 2023
Separate bedroom
Hair dryer
Private bathroom
Minibar
In-room safe
  • 35.26 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Family Room

1 bedroom, minibar, in-room safe, iron/ironing board

Family Room

Highlights

Air conditioning
Flat-screen TV
Renovated in 2023
Separate bedroom
Hair dryer
Private bathroom
Minibar
In-room safe
  • 35.26 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Room Standard With Ocean View

1 bedroom, minibar, in-room safe, iron/ironing board

Room Standard With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Standard With Garden View

1 bedroom, minibar, in-room safe, iron/ironing board

Room Standard With Garden View

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Premium With Ocean View

1 bedroom, minibar, in-room safe, iron/ironing board

Room Premium With Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed(s)

View all photos for Room Standard With Garden View

1 bedroom, minibar, in-room safe, iron/ironing board

Room Standard With Garden View

  • Sleeps 1
  • 1 King Bed(s)

View all photos for Suite Premium

1 bedroom, minibar, in-room safe, iron/ironing board

Suite Premium

  • Sleeps 2
  • 1 King Bed(s)
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About the neighborhood

Map
Carretera Federal Chetumal Km 251, Akumal, QROO, 77780

What's nearby

  • Riviera Maya Golf Club - 3 min drive - 1.4 km
  • Aktun Chen - 3 min drive - 1.4 km
  • Akumal Beach - 5 min drive - 4.3 km
  • Half Moon Bay - 9 min drive - 6.1 km
  • Yal-ku Lagoon - 10 min drive - 6.8 km

Getting around

  • Tulum Intl. Airport (TQO) - 67 min drive

Restaurants

  • ‪Restaurant Kukulkan - ‬8 min drive
  • ‪Restaurante Yucatan - ‬6 min drive
  • ‪Restaurante Arlequin - ‬9 min drive
  • ‪Piscis snack bar - ‬9 min drive
  • ‪Los Corales - ‬9 min drive

About this property

Grand Oasis Tulum Riviera

Luxury all-inclusive hotel remodeled in 2023 and located near Akumal Beach
Consider a stay at Grand Oasis Tulum Riviera and take advantage of a free breakfast buffet, 3 swim-up bars, and 3 poolside bars. This hotel is a great place to bask in the sun with a private beach, beach cabanas, and beach massages. Indulge in a manicure/pedicure, a body treatment, and a hot stone massage at the onsite spa. Be sure to enjoy a meal at any of the 6 on-site restaurants. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a terrace and a coffee shop/cafe.
Other perks at this hotel include:
  • 3 outdoor pools and a children's pool, with a waterslide, 3 swim-up bars, and free cabanas
  • Free self parking
  • A dock, a 24-hour front desk, and an elevator
  • ATM/banking services, wedding services, and a reception hall
  • Guest reviews give top marks for the helpful staff
Room features
All 195 rooms feature comforts such as air conditioning, as well as perks like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with tubs or showers and hair dryers

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

Similar properties

2 outdoor pools, free cabanas, pool umbrellas

The Sens Tulum Riviera By Oasis

  • On private beach
  • Pool
  • All inclusive
  • Spa
7.2 out of 10, Good, 176 reviews
The Sens Tulum Riviera By Oasis

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 1-device limit

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 11:00 AM
  • 3 poolside bars
  • 3 swim-up bars
  • 6 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Full-service spa
  • Playground
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Children's games
  • Children's pool
  • Free children's club
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Beach umbrellas
  • Dock
  • Free pool cabanas
  • In a nature reserve
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Cobblestone flooring in public areas
  • Elevator (40 inch wide door)
  • Front entrance ramp
  • Gravel flooring in public areas
  • Hardwood flooring in public areas
  • Lever door handles
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Lifeguards
  • Reception hall
  • Renovated entire property - April 2023

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property will be renovating from May 5 2025 to November 23 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue(s)
  • Elevator
  • Exterior
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
  • Parking area
  • Sauna
  • Spa
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2.85 per accommodation, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector, a security system, and outdoor lighting
Property Registration Number OHN1708307KA

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Free in-room WiFi has a 1-device limit
Guests under 12 years old are not allowed in the spa

Property is also known as

Oasis Tulum Riviera Akumal
Grand Oasis Tulum Riviera Hotel
Grand Oasis Tulum All Inclusive

Frequently asked questions

Does Grand Oasis Tulum Riviera have a pool?

Yes, this property has 3 outdoor pools and a children's pool. The property will be renovating the pool from May 5 2025 to November 23 2025 (completion date subject to change).

Is Grand Oasis Tulum Riviera pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Oasis Tulum Riviera?

Self parking is free at this property.

What time is check-in at Grand Oasis Tulum Riviera?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Grand Oasis Tulum Riviera?

Check-out is at noon.

Are there all-inclusive benefits at Grand Oasis Tulum Riviera?

Yes, the property is all-inclusive.

Where is Grand Oasis Tulum Riviera located?

Nestled on the beach, this Akumal hotel is 1.4 mi (2.3 km) from Riviera Maya Golf Club and 2 mi (3.2 km) from Akumal Beach. Aktun Chen is 1.4 mi (2.3 km) away.

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Grand Oasis Tulum Riviera Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 107 out of 306 reviews
Rating 8 - Good. 63 out of 306 reviews
Rating 6 - Okay. 58 out of 306 reviews
Rating 4 - Poor. 40 out of 306 reviews
Rating 2 - Terrible. 38 out of 306 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jon

Liked: Amenities
Great stay, good food
Stayed 1 night in Mar 2025

10/10 Excellent

Kathleen Ann

Liked: Cleanliness, staff & service, amenities
Had a wonderful time. The food was excellent! Loved all the choices. Staff was great and great location. The rooms and property could use some updating. The kids club and staff were wonderful!
Stayed 7 nights in Mar 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beach!
Stayed 6 nights in Jan 2025

10/10 Excellent

Mariya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
rooms are new and clean grounds are beautiful Mexican buffet was amazing beach smallish, but was enough in February
Stayed 1 night in Mar 2025

8/10 Good

Pavel

Liked: Cleanliness, staff & service
Nice resort in general, however, ongoing renovation added inconvenience and the resort is fairly small with lack of entertainment for the small kids. Rooms are kept clean but were really dated. Noisy bed, rusty HVAC system, the bathtub all in cracks as well. If you want to have a selection of activities, I would avoid. If you are looking for the quiet and simple resort to relax on the beach - this would be a good choice.
Stayed 10 nights in Apr 2025

6/10 Okay

Henry J

Liked: Staff & service, property conditions & facilities
Would like to go again!
Stayed 3 nights in Feb 2025

6/10 Okay

Maria AlejandrA

Liked: Property conditions & facilities
Disliked: Cleanliness
.
Stayed 4 nights in Apr 2025

10/10 Excellent

Krisztina

Liked: Staff & service, amenities, property conditions & facilities
We had a wonderful experience (April 2025). The grounds are beautiful, lots of pool options, the beach is beautiful. Everything is close, so you are not walking forever to get everywhere. The kids club is amazing, my children loved all the activities and the girls who ran it. There was lots of options in the buffet evey night and nice restaurants to choose from. It wasnt busy this time of year so we didnt have to wait for anything and got our spots on the beach easily. Fyi: if you book through expedia watch if the transportation from airport to resort is included, ours wasnt, we just assumed it was, so that was very unpleasant surprise. Otherwise, i highly recommend the resort
Stayed 7 nights in Apr 2025

6/10 Okay

Kristopher

Disliked: Property conditions & facilities
The property looks run down and in need or repair and regular maintenance.
Stayed 9 nights in Mar 2025

10/10 Excellent

Marisol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and great food options. The buffet was our favorite place to dine especially breakfast but did go twice for dinner buffet and options changed so that was a plus! Also wake up early and get your spot by the pool or beach, otherwise you won't have anywhere to sit! I have nothing but nice things to say about this place. No negative Nancy here!!
Stayed 5 nights in Feb 2025

10/10 Excellent

Daniel Childs

Liked: Cleanliness, staff & service, property conditions & facilities
Was a wonderful place to take my family. Beautiful beach, great food and a wonderful staff.
Stayed 5 nights in Aug 2024

8/10 Good

Semona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property doesn't deserve all the bad reviews. The beach was great though hard to get a lounger and water shoes are a must due to big rocks. Food and drinks were good. Sea grasses were never a problem in the ten days we were there.
Stayed 10 nights in Jan 2025

4/10 Poor

Presyana

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
NOT 5 STARS HOTEL
Stayed 7 nights in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the friendly staff. The food was excellent. lots of options. i would like to have the option to parasol. showers could use some TLC. overall i would definitely return to the Grand Oasis Hotel.
Stayed 7 nights in Dec 2024

8/10 Good

Samendie Nunca

Liked: Staff & service, amenities, property conditions & facilities
Food was amazing , the buffet changes everytime, I loved it. The employees were really nice. I appreciated the fact that there were planned activities everyday (from morning till the night). Unfortunately, if you’re looking for a wild night life there, it’s not there because alcohol and activities end at 11pm.
Stayed 7 nights in Dec 2024

10/10 Excellent

marjeta

Liked: Property conditions & facilities
Great stuff ! Good service loved the food and the beach amazing front water view ! I will definitely go back
Stayed 5 nights in Oct 2024

4/10 Poor

RIALDA

Liked: Staff & service
Disliked: Cleanliness
NOT THE BEST RESORT WE STAYED, THE ONLY GOOD THING ABOUT WAS THE HELPHUL STAFF AROUND,EXPECIALLY Freddy. IF YOU LIKE TO SWIM IN THE OCEAN THIS IS NOT THE RESORT YOU WANT TO STAY THE ECEON FRONT IS VERY LITTLE AND IS NO SPACE FOR THE PEOPLE CAPACITY. THE RESORT NEXT HES A GREAT OCENA FRONT.
Stayed 6 nights in Dec 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities
Great for the price, little out dated but they are making renovations. Great food and great space for family.
Stayed 2 nights in Jul 2024

4/10 Poor

Daniel

Liked: Staff & service
Disliked: Property conditions & facilities
The rooms are in terrible condition
Stayed 6 nights in Dec 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Overall this is a location I would return to.
Stayed 2 nights in Jun 2024

2/10 Terrible

Yliana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never again worst resort I’ve been to ! Old moldy rooms full of ants false advertisement for kids activities and trampoline it’s a lie a scam staff is unfriendly and rude and pets everywhere in facilities cats raccoon and some other wired animal !!
Stayed 1 night in Jan 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very nice
Stayed 1 night in Jul 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service
Breakfast buffet was same thing every day and I wish there were better dinner options/restaurants. I also wish they didn’t get us wrapped into the membership presentation for 3 hours! We would have said no if we knew what it was and that it would be 3 hours and not the one hour that was first promised.
Stayed 7 nights in Jan 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice tesort.
Stayed 3 nights in May 2024

6/10 Okay

Valon

The beach was amazing but the hotel needs updates. The rooms were OK, but they need to be updated and the staff is OK.
Stayed 10 nights in Aug 2024