Ratings based on 542 Verified Reviews
2.6 Room cleanliness
3.0 Service & staff
2.7 Room comfort
2.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Manager, Hotel Management
Hello Karen, We appreciate you choosing our hotel for your stay! We hope you had a wonderful experience with us and look forward to welcoming you back soon!
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Manager, Hotel Management
Hello Christina, We appreciate you choosing to stay with us. Please feel free to contact us if you have any feedback from your recent visit, as we are always looking for ways to improve our guest experience. We hope to welcome you back in the future.
by A verified traveler
Posted 4 Nov 2024
Price, but you get what you pay for. Breakfast was only coffee and one granola bar and one muffin, which was refilled by only one more granola bar and muffin as customers asked.
Comment from Hotel Management
6 Nov 2024 by Manager, Hotel Management
Hello V, We appreciate your feedback on the value of your recent stay. Our breakfast offerings are designed to provide a quick and convenient option for our guests to start their day. We'll ensure your comments are shared with our team for future improvements. Thank you for bringing this to our attention.
by A verified traveler
Posted 31 Oct 2024
NOTHING WAS UNIQUE HATED IT ROACHES IN TUB UNDER BED
Comment from Hotel Management
2 Nov 2024 by Manager, Hotel Management
Hello MoriAunna,We appreciate you sharing your feedback with us. We take all guest concerns seriously and will address this matter with our team for further review. Thank you for bringing this to our attention for improvement.
by A verified traveler
Posted 29 Oct 2024
Check in was easy and friendly
Comment from Hotel Management
31 Oct 2024 by Manager, Hotel Management
Hello Karen,We are glad to hear that you had a pleasant check-in experience with us. If you have any more feedback or suggestions, please do not hesitate to contact our management team directly. We appreciate your valuable input.
by A verified traveler
Posted 29 Oct 2024
Room floor dirty
Comment from Hotel Management
30 Oct 2024 by Manager, Hotel Management
Hello Karen, We apologize for any inconvenience caused by the cleanliness of your room floor. Our housekeeping team strives to maintain high standards, and we will address this matter to prevent future occurrences. Your feedback is valuable to us as we continuously improve our services.
by A verified traveler
Posted 24 Oct 2024
It was good. But th
Comment from Hotel Management
25 Oct 2024 by Manager, Hotel Management
Hello Leticia, Thank you for taking the time to share your feedback with us. Your comments are valuable to help us improve our services for future guests. We hope to have the opportunity to welcome you back in the future to provide you with an even better experience.
by A verified traveler
Posted 3 Oct 2024
Na
Comment from Hotel Management
4 Oct 2024 by Manager, Hotel Management
Hello Ronald,We appreciate you taking the time to share your feedback with us. We recommend reaching out to our management team to address your concerns in further detail. Thank you for staying with us, and we hope to welcome you back in the future.
by A verified traveler
Posted 2 Oct 2024
very nasty. attendant had an attitude when i asked for a new room because mine was dirty with hair in the bed and when given a new room, there were dirty men’s underwear on the bathroom floor. i would not recommend this establishment
Comment from Hotel Management
4 Oct 2024 by Manager, Hotel Management
Hello Marissa, We're sorry to hear about your experience. Please know that we take guest feedback seriously and will address this with our team to improve our services. Your comments are valuable to us as we strive to provide a comfortable stay for all our guests.
by A verified traveler
Posted 28 Sep 2024
The guy at the front desk barely even spoke to me. Didn't explain where my room was or anything. Then when I went around and parked and went in the building, the smell was awful!! Went in to the room to check things out and the sheets were dirty. The toilet had stuff dumped in it. I turned around and walked right back out! I will never stay here or recommend this place to anyone!
Comment from Hotel Management
30 Sep 2024 by Manager, Hotel Management
Hello Rachel, We apologize for any inconvenience you experienced and appreciate your feedback. For any concerns such as cleanliness and service, we encourage guests to reach out to our management team directly for further assistance. It's important to us that all guests have a comfortable stay.
