Ratings based on 824 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
Rooms and facility is very clean. Rooms are small for two guests with luggage. Hotel is in a good location and quiet at night. Close to subway station and various subway lines (easy to get most places in the city). Various dining options nearby.
by A verified traveler
Posted 19 Nov 2024
Great staff, lovely breakfast, clean rooms. Very close to a train station, drug stores, and a Bic Camera
by A verified traveler
Posted 18 Nov 2024
Very spacious rooms. Very ideal location. Near subway stations
by A verified traveler
Posted 17 Nov 2024
I stay here regularly for work trips. Though the rooms don't have windows -- it has never bothered me. In fact, not having them sort of makes for a neat atmosphere in the room with the design they chose. The hotel has some drinks available near the lobby, and the daiokujo bath upstairs is usually not too busy. There are lots of dinner options nearby, though they aren't as plentiful on the weekends since this is sort of a business neighbourhood for workers.
by A verified traveler
Posted 12 Nov 2024
Amazing pyjamas. Pretty average breakfast and good sauna laundry options.
Cleanliness was ok, our room smelled of cigarettes.
by A verified traveler
Posted 10 Nov 2024
Rooms were just way too small for the price.
Comment from Hotel Management
22 Nov 2024 by ホテルヒラリーズ赤坂 ジェネラルマネージャー カマル, Hotel Management
Dear Jeremie,Thank you for bringing these issues to our attention. We value your feedback and use it to continuously improve our services.Best regards,Hotel Hillarys Akasaka
by A verified traveler
Posted 8 Nov 2024
This was a great hotel in a very active neighborhood, connected easily by subway. Rooms are small but I was not expecting much bigger for a major world capital. Staff was friendly, all were speaking English. Breakfast was great for an incredible price on a roof top. At night, they turn the breakfast restaurant into a lounge (not free) but pretty pleasant if you want to decompress. Walking distance to several subway lines, restaurants, world of Harry Potter (if you’re in this), and more. I highly recommend this hotel.
Comment from Hotel Management
22 Nov 2024 by ホテルヒラリーズ赤坂 ジェネラルマネージャー カマル, Hotel Management
Thank you for your wonderful review!We are thrilled to hear you enjoyed your stay at our hotel.It's fantastic to know you found the location convenient, with easy access to the subway and various attractions, including the Harry Potter experience. We appreciate you noticing the friendly staff and the helpfulness of our multilingual team.We're also delighted to hear you enjoyed the value and quality of the breakfast. The rooftop location and the transformation of the breakfast area into a lounge at night are popular features, and we're glad you found it a pleasant way to relax.We hope to welcome you back again soon.Best regards,Hotel Hillarys Akasaka
by A verified traveler
Posted 6 Nov 2024
by A verified traveler from Foxboro
Posted 1 Nov 2024
Nice business hotel, very good breakfast buffet, quiet, good subway access.
Comment from Hotel Management
15 Nov 2024 by ホテルヒラリーズ赤坂 ジェネラルマネージャー カマル, Hotel Management
Thank you for your feedback!We appreciate you taking the time to share your positive experience.We're glad to hear you enjoyed the hotel's business amenities, the excellent breakfast buffet, and the quiet atmosphere.The convenient subway access is also a key feature that we are proud of. We strive to provide our guests with a comfortable and productive stay.We hope to welcome you back soon.Best regards,Hotel Hillarys Akasaka
by A verified traveler from Denver
Posted 1 Nov 2024
Great place in the middle of everything.
Comment from Hotel Management
14 Nov 2024 by ホテルヒラリーズ赤坂 ジェネラルマネージャー カマル, Hotel Management
Dear Andrew,Thank you for your feedback!We're glad you enjoyed our location. It's centrally located for easy access to all the attractions and activities in the area.We strive to provide a comfortable and convenient stay for all our guests. We hope to welcome you again soon.Best,Hotel Hillarys Akasaka
