Ratings based on 5 Verified Reviews

1.8 out of 5
50% of guests recommend
1.8 Room cleanliness
2.6 Service & staff
1.5 Room comfort
1.4 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Oct 2019 on Hotels
1 out of 5
by A verified traveler

Posted 14 Dec 2018
Owner change the room which we booked. Washroom cuboard breaked, lights not working, poor cleaning.
Comment from Hotel Management
19 Dec 2018 by Amit Goyal, Hotel Management
Dear Guest, Thank you for your kind feedback. Please accept my sincere apologies for the inconvenience caused to you during your stay at the Hotel and will address the same at earliest to the concerned departments. It was indeed a pleasure having you at the Hotel Shanti Palace and we look forward to welcoming you soon again. Regards GM
2 out of 5
by A verified traveler from chicago

Would not recommend

Posted 20 Feb 2018
My room was dirty when I arrived and was not treated as well as I was in other hotels on my stay.
Comment from Hotel Management
25 Feb 2018 by Amit Goyal, Hotel Management
Dear Guest, Thank you for your kind feedback. Please accept my sincere apologies for the inconvenience caused to you during your stay at the Hotel. It was indeed a pleasure having you at the Regal Hotel/Shanti Palace and we look forward to welcoming you soon again. Kind regards, Amit Goyal Director
2 out of 5
by A verified traveler

Hygiene Issue

Posted 20 Nov 2017
Pros: Nothing
Cons: It does not matter if they do not have willpower to improve. They are there and know better than anyone else.
Location: Location is somehow ok.
They are providing used bed sheet, pillow cover and blanket without cover. Washroom condition is pathetic, towels are old and torn. Room was very congested even no space to move freely. AC was 10-15 years old without remote which is controlled directly from MCV outside room. There is no sufficient light outside the room and passage.
3 out of 5
Recommended
for Everyone
by A verified traveler from india

Posted 1 Nov 2017
Chairs were very dirty you can’t use.no hot water Or geysers .over all in this price not bad.at least they should manage hot water
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