Ratings based on 625 Verified Reviews
3.7 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Oct 2024
Very convenient. Breakfast not valid for money. We didn’t bother when we saw the buffet.
Good location to get into Aix town centre.
by A verified traveler
Posted 29 Jul 2024
Easy to check in, helpful staff. Great location for walking to AIX centre.
by A verified traveler
Posted 14 Jun 2024
Lack of water for over one day then. No hot water. No compensation offered in the middle of a huge renovation. Black mold visible. Paint smell everywhere.
Don’t stay here until renovations are completed.
by A verified traveler
Posted 4 Jun 2024
room was clean but had a bit of an odor. Also, scent of smoking in hallway. But overall happy with my stay.
by A verified traveler
Posted 30 May 2024
Easy walk to central Aix. Rooms getting a bit tired and could do with better lighting
by A verified traveler
Posted 11 Apr 2024 on Hotels
by A verified traveler
Posted 23 Nov 2023
It’s an apartment hotel but with many quality upgrades in terms of appliances and things required in a great area close to the center of town to walk but relaxed safe location.
by A verified traveler
Posted 18 Nov 2023 on Hotels
by A verified traveler
Posted 18 Sep 2023
My recent stay at Odalys City Aix en Provence L'Atrium was nothing short of a disappointment. From the moment I walked through the doors, it was evident that this was not the experience I had hoped for.
Common Areas:
The first impression was far from pleasant. The common areas of the hotel were shockingly filthy. The lobby, which should set the tone for the entire stay, was dimly lit and had a musty odor. The floors appeared to have been neglected for a long time, with dirt and stains that made you question the last time they were cleaned. It was an unwelcoming introduction to the hotel.
Sleeping Rooms:
If the common areas were bad, the sleeping rooms were even worse. Upon entering my room, I was met with a stifling smell. The carpets were stained, the walls showed signs of water damage, and the overall cleanliness was severely lacking. The bed linens were questionable at best, and I had serious doubts about their cleanliness. The bathroom was equally disappointing, with mold in the corners and a showerhead that barely produced a trickle of water.
Overall, my stay at Odalys City Aix en Provence L'Atrium was a regrettable experience. I had expected a comfortable and clean environment, but what I found was quite the opposite. The common areas were filthy, and the sleeping rooms were even worse. I cannot recommend this hotel to anyone, and I urge potential guests to consider alternative accommodations in Aix-en-Provence. This was an unfortunate and unforgettable experience.
by A verified traveler
Posted 4 Sep 2023 on Hotels
Very conveniently located; close to the city centre (rue d'Italie connects it to cours Mirabeau) and Aix-Marseille university. The rooms are studios proper (which I had not expected/noticed upon booking), including a separate kitchen, and very spacious. The room was very quiet, as well.
