Ratings based on 652 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Oct 2024
We stayed just one night and everything was perfect. The room was small but we did not mind that. Everything was very clean and the bed was large and comfortable. Our room opened onto an inner courtyard and was very quiet. We asked in advance about parking and were given good advice for secure, paid parking. The pedestrianised area of the old town is entered just across the street and there are lots of lovely places to eat, drink, shop and just have a wander. The staff were friendly and helpful at all times. Happy to recommend.
Comment from Hotel Management
25 Oct 2024 by Elise, Hotel Management
Hello Dara,Thank you so much for this wonderful review ! :DThe entire Escaletto team is delighted to know that your stay with us, albeit short, was good :)We hope to have the pleasure of receiving you again in the future ;)In the meantime, I wish you an excellent day !
by A verified traveler
Posted 18 Oct 2024
Comment from Hotel Management
19 Oct 2024 by Elise, Hotel Management
Hello Michael,Thank you warmly for having taken the time to leave us this note ! :)We are delighted to see that you enjoyed your stay with us and we hope to have the pleasure of welcoming you again :)I wish you a great day,
by A verified traveler
Posted 14 Oct 2024
All good
Comment from Hotel Management
18 Oct 2024 by Marc, Hotel Management
Hello Tony,first of all thank you so much for leaving this beautiful review !The whole team is thrilled to read that you enjoyed every aspects of your stay with us 3We look forward to seeing you again real soon here in Aix-en-Provence.Have a wonderful day,Reception
by A verified traveler
Posted 5 Oct 2024 on Hotels
Comment from Hotel Management
12 Oct 2024 by Elise, Hotel Management
Hello Suzanne,Thank you so much for this wonderful note you've left us ! :DWe are proud and happy to see that you enjoyed your time with us and we hope to have the pleasure of receiving you here again !I wish you a fantastic day,
by A verified traveler
Visit Aix and Stay at Hotel Escaletto
Posted 3 Oct 2024 on HotelsThe hotel is lovely and a perfect location. Quiet but very near the beautiful Cours Mirabeau- restaurants, shopping, cafes, markets. Escaletto is eco conscious and caring of its guests. A lovely rooftop terrace and blankets provided if needed. The breakfasts are plentiful and delicious and worth the price. Aix is a charming city worth visiting again and again and I would definitely come back to this hotel. Our room was cozy and had everything we needed, very clean and safe and Fabien and the rest of the staff are patient and helpful. The hotel is filled with wonderful art, much of it for sale. This was a great find
Comment from Hotel Management
5 Oct 2024 by Marc, Hotel Management
Hello Verna,Thank you so much for this beautiful review 3It's lovely to read that you enjoyed your trip to Aix-en-Provence so much,We would be so happy to welcome you back again anytime, please feel free to contact us whenever about this :)Have a wonderful day,Reception
by A verified traveler from gilbert
Posted 26 Sep 2024
Overall this property was good. Location was convenient to the city center. The train station details were confusing. (Was told 10 minute walk) However If you come in on the TGV train, you will need a taxi for $30-50 euros and it’s 20 minutes by car. So not sure which station they mean is walkable but the high speed train station most definitely requires extra time and money.
Comment from Hotel Management
5 Oct 2024 by Marc, Hotel Management
Hello Amy,First of all thank you for letting this review after your stay with us.The high speed train statin (TGV) is indeed out of the city and not walkable to our hotel but the regular train station is located at 10 minutes of our establishment. We are sorry for the confusion,Have a wondeful day,Reception
by A verified traveler
Posted 21 Sep 2024
Excellent base for visiting the old city of Aix
Comment from Hotel Management
21 Sep 2024 by Elise, Hotel Management
Hello Madeline,On behalf of the entire team, thank you very much for this wonderful review ! :DWe are delighted to see that you had a great time with us, and we hope to have the pleasure of seeing you again ! :DI wish you a fantastic day :)
by A verified traveler
Posted 10 Sep 2024
This is a great place to stay while visiting Aix.
Comment from Hotel Management
14 Sep 2024 by Elise, Hotel Management
Hello Jennella,Thank you so much for having taken the time to leave us such a great review ! 3We are very proud and delighted to see that you enjoyed your time with us and in our beautiful city !We hope to have the pleasure to welcome you again in the future!I wish you a fantastic day,
by A verified traveler
Posted 9 Sep 2024 on Hotels
Comment from Hotel Management
14 Sep 2024 by Elise, Hotel Management
Hello John :)Thank you so much for this wonderful note you've given us ! :DIt was a delight to have you here, and the whole team is very proud to see that you truly enjoyed your stay in our beautiful home 3We hope to have the pleasure of seeing you again in the future !In the meantime, I wish you an excellent day :)
by A verified traveler
Posted 3 Sep 2024
This hotel was very convenient for visiting Aix-en-Provence. Rooms are simple with typical European setup, but AC works well and external blinds on windows keep room dark even in the summer when the days are long.
Comment from Hotel Management
7 Sep 2024 by Elise, Hotel Management
Hello Adam,Thank you so much for this wonderful review ! :DOn behalf of the entire team, it was our absolute pleasure to have you here, and we are delighted to see that you had a great time with us !We hope to have the joy of receiving you again in the future, and in the meantime, I wish you a fantastic day !
