Ratings based on 1,137 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Nov 2024
Very comfortable and modern, need a car for dinner!
by A verified traveler
Posted 26 Nov 2024
The staff was very friendly and accommodating. The room was very comfortable and fit my family and me. I will book again when visiting Canada.
by A verified traveler
Posted 25 Nov 2024
New, clean, good parking lot. Only missing hot tub :)
Comment from Hotel Management
26 Nov 2024 by Hotel Management, Hotel Management
Dear Melissa,We would like to express our gratitude for taking the time to complete our Guest Survey regarding your recent stay at our hotel. Your feedback holds immense value to us, and we are committed to utilizing your response to enhance the overall guest experience.We sincerely appreciate your kind words, and we will make sure to share them with our entire team, as they serve as a source of motivation for us to continue delivering exceptional service.We eagerly look forward to having the opportunity to serve you again in the near future.Best regards,Hotel Management Hyatt Place Toronto/Brampton
by A verified traveler
Posted 24 Nov 2024
This hotel was a let down. The lobby and rooms are somewhat refreshed but it is loud, dated, and the dining area and bar are a fraction of the size they are made out to be.
The hotel is right on a multi lane main road / highway, and my room was right on top. Plenty of road noise all night.
The worst part however, is that people were just out in the hallway all night. Yelling, running up and down the hall. A man hacking, a child crying. It was wild.
It woke me up at 2am, 3am, and kept going all night. I called the front desk to help at 3am and they either did come or certainly didn’t try to ensure it was resolved.
I couldn’t get out of there fast enough the next morning. Not good.
Comment from Hotel Management
26 Nov 2024 by Hotel Management, Hotel Management
Dear Ryan,We would like to extend our appreciation for taking the time to complete our Guest Survey regarding your recent stay at our hotel. We sincerely apologize for any dissatisfaction you may have experienced during your stay. Your feedback is invaluable to us as it helps us identify areas for improvement in both our service and property.Please rest assured that we take your comments and concerns seriously, and they will be thoroughly addressed by our team. We are committed to resolving any issues you may have encountered and ensuring that they do not recur in the future.We eagerly look forward to the opportunity of serving you again in the near future, and providing you with an exceptional experience that meets and exceeds your expectations.Best regards,Hotel Management Hyatt Place Toronto/Brampton
by A verified traveler
Posted 24 Nov 2024
Great space
Comment from Hotel Management
26 Nov 2024 by Hotel Management, Hotel Management
Dear Wyatt,We would like to express our gratitude for taking the time to complete our Guest Survey regarding your recent stay at our hotel. Your feedback holds immense value to us, and we are committed to utilizing your response to enhance the overall guest experience.We eagerly look forward to having the opportunity to serve you again in the near future.Best regards,Hotel Management Hyatt Place Toronto/Brampton
by A verified traveler
Posted 23 Nov 2024
In town 1 night for a concert at Rogers Center but downtown hotels were overpriced for the occasion. Check-in was fast and easy and the staff were excellent. The room was great. It was new, clean, well kept. Lots of parking, easy to get to and from the hotel. We parked at the airport and took the Up train to downtown which was easy. Breakfast was included in my booking and it was an above average hotel breakfast. Egg bites which were a nice surprise over the standard scrambled eggs I don’t normally eat, bacon, hashbrowns, toast, bagels, yogurt with a berry mixture, oatmeal with lots of topping options. They’re charging $8 plus tax for breakfast and that seemed like a really reasonable price for the selection. We would stay here again and would recommend!
Comment from Hotel Management
26 Nov 2024 by Hotel Management, Hotel Management
Dear Trisha,We would like to express our gratitude for taking the time to complete our Guest Survey regarding your recent stay at our hotel. Your feedback holds immense value to us, and we are committed to utilizing your response to enhance the overall guest experience.We sincerely appreciate your kind words, and we will make sure to share them with our entire team, as they serve as a source of motivation for us to continue delivering exceptional service.We eagerly look forward to having the opportunity to serve you again in the near future.Best regards,Hotel Management Hyatt Place Toronto/Brampton
by A verified traveler
Posted 23 Nov 2024
Clean property
Comment from Hotel Management
26 Nov 2024 by Hotel Management, Hotel Management
Dear Nimal Kumar,We would like to express our gratitude for taking the time to complete our Guest Survey regarding your recent stay at our hotel. Your feedback holds immense value to us, and we are committed to utilizing your response to enhance the overall guest experience.We sincerely appreciate your kind words, and we will make sure to share them with our entire team, as they serve as a source of motivation for us to continue delivering exceptional service.We eagerly look forward to having the opportunity to serve you again in the near future.Best regards,Hotel Management Hyatt Place Toronto/Brampton
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
26 Nov 2024 by Hotel Management, Hotel Management
Dear Lejoya,We would like to express our gratitude for taking the time to complete our Guest Survey regarding your recent stay at our hotel. Your feedback holds immense value to us, and we are committed to utilizing your response to enhance the overall guest experience..We eagerly look forward to having the opportunity to serve you again in the near future.Best regards,Hotel Management Hyatt Place Toronto/Brampton
by A verified traveler
Posted 22 Nov 2024
Great price for hotel, free parking, and ease of getting back on expressway
Comment from Hotel Management
26 Nov 2024 by Hotel Management, Hotel Management
Dear Hermond,We would like to express our gratitude for taking the time to complete our Guest Survey regarding your recent stay at our hotel. Your feedback holds immense value to us, and we are committed to utilizing your response to enhance the overall guest experience.We sincerely appreciate your kind words, and we will make sure to share them with our entire team, as they serve as a source of motivation for us to continue delivering exceptional service.We eagerly look forward to having the opportunity to serve you again in the near future.Best regards,Hotel Management Hyatt Place Toronto/Brampton
by A verified traveler
Posted 21 Nov 2024
very good
Comment from Hotel Management
26 Nov 2024 by Hotel Management, Hotel Management
Dear Jashan,We would like to express our gratitude for taking the time to complete our Guest Survey regarding your recent stay at our hotel. Your feedback holds immense value to us, and we are committed to utilizing your response to enhance the overall guest experience.We sincerely appreciate your kind words, and we will make sure to share them with our entire team, as they serve as a source of motivation for us to continue delivering exceptional service.We eagerly look forward to having the opportunity to serve you again in the near future.Best regards,Hotel Management Hyatt Place Toronto/Brampton
