Ratings based on 3,059 Verified Reviews
3.7 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
Very nice property. I really enjoyed my stay I always book here during my trips . Very good staff and rooms are always nice .
by A verified traveler
Posted 21 Nov 2024
Stayed twice; on the way to Jamaica and then on the way back. We did not know that the shuttle service only ran from 5am to 9pm so we had to pay for Uber. But the kicker was that when we came back from Jamaica, we landed at 3pm; well within the range of the service hours. We called and called but no answer. Once again it was a taxi. When we arrived and inquired about the phone she said “Yeah our phones are down”. When we asked her about being compensated in some way she became very rude. I will never stay there again
by A verified traveler
Posted 21 Nov 2024
It was very clean
Comment from Hotel Management
21 Nov 2024 by Management Team, Hotel Management
Thank you for sharing your recent experience at Country Inn & Suites, Orlando Airport. We sincerely appreciate your feedback and are happy to hear you had a great experience with us.
by A verified traveler
Posted 21 Nov 2024
The toilet was not cleaned well under the rim. Staff did hold my belongings, but I was not given a receipt, even though I asked for one.
Comment from Hotel Management
21 Nov 2024 by Management Team, Hotel Management
On behalf of our entire staff at Country Inn & Suites, Orlando Airport, we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues regarding the cleanliness of the bathroom with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
by A verified traveler
Posted 21 Nov 2024
There was mold on the shower, deadbolt would not lock, ac wouldn’t work! Absolutely Horrible!! It’s beautifully deceiving but the rooms are not up to par!!
Comment from Hotel Management
21 Nov 2024 by Management Team, Hotel Management
On behalf of our entire staff at Country Inn & Suites, Orlando Airport, we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues regarding the room condition with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
by A verified traveler
Posted 21 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Management Team, Hotel Management
Thank you for sharing your recent experience at Country Inn & Suites, Orlando Airport. We sincerely appreciate your feedback and are happy to hear you had a great experience with us.
by A verified traveler
Posted 21 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Management Team, Hotel Management
Thank you for sharing your recent experience at Country Inn & Suites, Orlando Airport. We sincerely appreciate your feedback and are happy to hear you had a great experience with us
by A verified traveler
Posted 20 Nov 2024
Friendly staff, good selection of options at the hotel store, clean rooms. Only thing I didn’t like was the limited breakfast options but no big deal. Close
To airport and smelled amazing throughout the hotel
Comment from Hotel Management
21 Nov 2024 by Management Team, Hotel Management
Thank you for sharing your recent experience at Country Inn & Suites, Orlando Airport. We sincerely appreciate your feedback and are happy to hear you had a great experience with us. However, we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues regarding the breakfast with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
by A verified traveler
Posted 20 Nov 2024
The check-in process was easy and the hotel was nice overall. The room was missing wash cloths and the room still smelled like the last person that was in there but the beds were clean. They could use more breakfast options but overall it was a good stay.
Comment from Hotel Management
21 Nov 2024 by Management Team, Hotel Management
On behalf of our entire staff at Country Inn & Suites, Orlando Airport, we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues regarding the room items and the room smell with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.
by A verified traveler
Posted 20 Nov 2024
What a great price! We needed a hotel for just one night and this was perfect. Super close to the airport and hotel has shuttle to airport.
Comment from Hotel Management
21 Nov 2024 by Management Team, Hotel Management
Thank you for sharing your recent experience at Country Inn & Suites, Orlando Airport. We sincerely appreciate your feedback and are happy to hear you had a great experience with us.
