Ratings based on 593 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Oct 2024
Amazing view great pool clean room with quality amenities
Comment from Hotel Management
28 Oct 2024 by Manager, Hotel Management
Thank you for your lovely review. We hope to see you again.
by A verified traveler
Posted 17 Oct 2024
Comment from Hotel Management
21 Oct 2024 by Manager, Hotel Management
Thank you for your 5/5 review. We hope to see you again.
by A verified traveler
Posted 21 Sep 2024
Dirty room with cockroaches…room needs a deep clean and some TLC
Comment from Hotel Management
23 Sep 2024 by Manager, Hotel Management
Thank you for taking the time to write a review. We are sorry to hear that you were not happy with the apartment.. We do encourage guests whilst here to please advise us of any issues as this allows us to rectify. We do want all of our guests to have the best experience during their time in the Whitsundays and we do apologise if this was not the case.
by A verified traveler
Posted 15 Sep 2024
Very nice accommodation and view was amazing.
Would not highly recommend to stay unless you have a car as walk up from Airlie beach was good exercise but when you want to go out for dinner and come back later the walk is very steep
Comment from Hotel Management
16 Sep 2024 by Manager, Hotel Management
Thank you Richard for your recent review. Being located at the top of a hill does allow us to capture those amazing views. Our local taxi's are very good with bringing guests that do not wish to walk back up for approx. 8. Pleased to hear you enjoyed the accommodation. We hope to welcome you back again
by A verified traveler
Posted 13 Sep 2024
Great stay at Pinnacles, swimming pool and the views were perfect! Apartment was spacious with everything needed to enjoy a stay in the whitsundays
Comment from Hotel Management
13 Sep 2024 by Manager, Hotel Management
Thank you Hannah for choosing Pinnacles for your recent stay in the Whitsundays. Happy to hear you enjoyed your time with us. Hope to see you again.
by A verified traveler
Posted 1 Aug 2024
Beautiful views.
Highly recommend
Comment from Hotel Management
5 Aug 2024 by Manager, Hotel Management
Thank you David. It was lovely having you stay with us and we hope to see you again.
by A verified traveler
Posted 10 Jul 2024 on Wotif
Amenities were as required and the view was exceptional
Comment from Hotel Management
11 Jul 2024 by Manager, Hotel Management
The view is special and we are happy to hear you enjoyed your time with us. We hope to see you again.
by A verified traveler
Posted 7 Jul 2024
Beautiful view
Comment from Hotel Management
7 Jul 2024 by Manager, Hotel Management
Thank you for choosing Pinnacles, Airlie Beach
by A verified traveler
Posted 20 Jun 2024
The hotel pool was a highlight with great views over the bay. The room was clean, bright and comfortable.
Comment from Hotel Management
24 Jun 2024 by Manager, Hotel Management
Thank you Vaughn. It was wonderful having you stay with us. We hope to welcome you back again in the future.
by A verified traveler
Fantastic
Posted 15 Jun 2024 on HotelsAmazing views from all rooms. The staff were constantly in contact up to our arrival. The rooms were clean and well presented. We will definitely stay here again.
Comment from Hotel Management
16 Jun 2024 by Manager, Hotel Management
Lovely to hear you were happy with the pre-arrival information. When we have guests email addresses provided at time of booking it assists us to ensure that you are aware of the check-in process, airport transfer information and busy periods in the area to ensure you have pre-booked restaurants/tours etc. We would love to welcome you back again.
