Ratings based on 615 Verified Reviews
4.0 Room cleanliness
3.9 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from tamborine village
Posted 5 Oct 2024
We loved the balcony spa and quite ,loved looking at the view of the ocean and marina from our room and balcony
Comment from Hotel Management
5 Oct 2024 by Jessica, Hotel Management
Thank you Lee! We're thrilled to hear you enjoyed your stay with us. We can't wait to welcome you back on your next visit.
by A verified traveler
Posted 24 Sep 2024
Great location right in front of the Marina.
Comment from Hotel Management
24 Sep 2024 by Brenda-Assistant Guest Services Manager, Hotel Management
Great review thanks Garcino. We hope you can come and stay again.
by A verified traveler
Posted 17 Aug 2024 on Wotif
Comment from Hotel Management
18 Aug 2024 by Brenda-Assistant Guest Services Manager, Hotel Management
Thanks for leaving us a review Andy.
by A verified traveler from Parkwood
Posted 9 Aug 2024
Close to town and Marina. Great vio
Comment from Hotel Management
18 Aug 2024 by Brenda-Assistant Guest Services Manager, Hotel Management
Hi Peter, thanks for taking the time to leave us a review.
by A verified traveler
Posted 30 Jul 2024 on Hotels
Comment from Hotel Management
14 Aug 2024 by Brenda-Assistant Guest Services Manager, Hotel Management
Thanks for leaving a review Bernadette.
by A verified traveler
Posted 23 Jul 2024 on Wotif
The bed was just fantastic. Walking distance to Airlie Beach shops Marina Ferries and massive Lagoon with 50 m swimming lanes.
Comment from Hotel Management
24 Jul 2024 by Brenda-Assistant Guest Services Manager, Hotel Management
Thanks for taking the time to leave us a great review Chris. I'm glad you enjoyed your stay.
by A verified traveler
Posted 11 Jul 2024 on Wotif
The lovely sunny balcony provided superb views of the harbour. Great spa there too. Apartment was spacious & comfortable with good lighting. It had everything we needed. Great speedy washer, quick dryer, large frig, microwave, tv ( tho’ not large for the size of the room), plenty of storage. Easy access to the lift.
Bedroom was not fully enclosed, with part of the bi fold door missing.
Wifi was very unreliable.
Comment from Hotel Management
19 Jul 2024 by Brenda-Assistant Guest Services Manager, Hotel Management
Thankyou Agnes for taking the time to leave us a review. We are having a hard time finding someone to fix the door so i apologize for that. We are glad to hear apart from the door you enjoyed your stay and we hope to see you again.
by A verified traveler
Posted 7 Jul 2024 on Wotif
Bathroom shower leaks out from under door due to the shower head angle, mould in shower tiles and seals all-round. Ceiling fan noisy, provide cutting boards but no knife to cut with, only had 3 forks in room, fridge freezer all.iced up about 2inch thick icy.
No welcome book providing small instructions on tv use or general information or tourist things to do in the area.
Reception staff member needed a new shirt, grey in colour not white also so small gapping at every button exposing her underwear and skin,
Would not recommend have stayed in airlie beach mutiple times from houses to units , wouldnt rate it more than a 2 star, paths and hallways not sweep of dead leaves clearly been there longer than a week ans still there after our 3 day stay.
Wont be back😮💨😮💨 disappointed
Comment from Hotel Management
19 Jul 2024 by Brenda-Assistant Guest Services Manager, Hotel Management
Sorry you were disappointed with your stay Christoper. The room usually has 4 of all cutlery so it seems the last guest lost a fork. We could have given you one at reception if you needed it. The Reception Staff member you mention has a wealth of knowledge about what to do in Airlie and loves to give advice on where to go and what to see. There are also heap of brochures in reception. Thanks for leaving a review.
by A verified traveler
Posted 28 Jun 2024
Loved this property and would definitely stay here again! Thank you to Brenda for the excellent customer service.
Comment from Hotel Management
10 Jul 2024 by Brenda-Assistant Guest Services Manager, Hotel Management
Hi Judith, Thankyou so much for leaving us a great review. I hope you can come and stay for longer next time.
by A verified traveler
Posted 19 Jun 2024 on Wotif
Central to most places
Comment from Hotel Management
19 Jun 2024 by Brenda-Assistant Guest Services Manager, Hotel Management
Thanks Cheryl for leaving us a review. we are glad you enjoyed your stay with us.
