Ratings based on 312 Verified Reviews

2.7 out of 5
50% of guests recommend
2.8 Room cleanliness
3.3 Service & staff
2.8 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from NEW SMYRNA BEACH

Posted 15 Dec 2024
Check in was very slow. Our room was average, the bathroom was old and dirty (peeling grout/seams, two small, dead cockroaches) The property is well lit which provides some sense of security since it seems like many workers and people live here longer term. Honestly my expectations were pretty low and it got the job done for our one night stay for a horse show.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Dec 2024
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Nov 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Nov 2024
1 out of 5
by A verified traveler from Duncan

Posted 1 Oct 2024
They had a power outage and sent us away but wouldn't issue a refund. Very unprofessional
Comment from Hotel Management
20 Oct 2024 by Kourtney, Hotel Management
Hello, During the power outage we were unable to issue refunds as the power was out and the phones did not work. Additionally you have to contact expedia to initiate the refund process as they collected your payment. Thank you for your feedback.
3 out of 5
by A verified traveler

Vacation

Posted 20 May 2024 on Hotels
Quit but they need to update maybe put a jacuzzi in a room
2 out of 5
by A verified traveler

Worst

Posted 20 May 2024 on Hotels
I was there for work and was supposed to get a non smoking room when got there was informed that would be $50 cash extra. There was people fighting in the room next to mine so loud I could hear them. Stains on the towels no washcloths. Cigarette burns on everything even the toilet seat. I was told they had free breakfast that was just coffee no breakfast at all. Everything they offered was a lie. Very deceiving in their advertising
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 May 2024 on Hotels
1 out of 5
by A verified traveler

Posted 20 Apr 2024
We didn’t like anything Barely slept The worst place we’ve ever stayed
1 out of 5
by A verified traveler

Posted 14 Apr 2024
I didn't stay i left it was a nasty bathroom and the toilet wouldn't flush you had to stick your hand in the back of toilet to get it to flush and we didn't feel safe there
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