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Hacienda El Carmen Hotel & Spa

3.5 star property
Family-friendly hotel with a full-service spa and free valet parking

Choose dates to view prices

Photo gallery for Hacienda El Carmen Hotel & Spa

Winery
Courtyard
Sauna, hot tub, steam room, body treatments, hydrotherapy, aromatherapy
Sauna, hot tub, steam room, body treatments, hydrotherapy, aromatherapy
Sauna, hot tub, steam room, body treatments, hydrotherapy, aromatherapy

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Room service
  • Laundry
The current price is P9,077
P10,892 total
includes taxes & fees
Feb 16 - Feb 17

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Superior Room, 1 King Bed

In-room safe, free WiFi, bed sheets

Superior Room, 1 King Bed

Highlights

Air conditioning
Hair dryer
Private bathroom
Free bottled water
In-room safe
Wardrobe or closet
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room

In-room safe, free WiFi, bed sheets

Basic Room

Highlights

Portable fan
Hair dryer
Private bathroom
Free bottled water
In-room safe
Wardrobe or closet
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

Similar properties

In-room safe, desk, free cribs/infant beds, bed sheets

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  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, (129)
The price is P8,201
P9,841 total
includes taxes & fees
Feb 20 - Feb 21
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About the neighborhood

Map
Ramon Diaz Ordaz No.2-1, Ahualulco de Mercado, JAL, 46750

What's nearby

  • Riviera Maya Golf Club - 12 min drive
  • Teuchitlan Arches - 13 min drive
  • Teuchitlan Plaza - 14 min drive
  • Guachicmontones Interpretive Center - 16 min drive
  • Guachimontones Archaelogical Site - 16 min drive

Getting around

  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 78 min drive

Restaurants

  • ‪Soky Ahualulco - ‬11 min drive
  • ‪La Choza Mayahuel - ‬12 min drive
  • ‪Restaurant Monte Carlo - ‬11 min drive
  • ‪Tacos de Borrego y Lechon - ‬10 min drive
  • ‪Carnitas el Michoacano Ahl - ‬10 min drive

About this property

Hacienda El Carmen Hotel & Spa

Family-friendly hotel near Guachicmontones Interpretive Center
Take advantage of a terrace, mini golf, and a coffee shop/cafe at Hacienda El Carmen Hotel & Spa. Treat yourself to a hot stone massage, reflexology, or hydrotherapy at the onsite spa. The on-site international cuisine restaurant, Don Bocho, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a playground.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free valet parking
  • Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and tour/ticket assistance
  • Meeting rooms, a billiards/pool table, and massage treatment rooms
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Hacienda El Carmen Hotel & Spa have amenities such as free WiFi, safes, and free bottled water.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Wardrobes/closets and daily housekeeping

Awards and affiliations

The property is a member of Historic Hotels of the World.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 8:00 PM at scheduled times and on request
  • Free valet parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: MXN 310 for adults and MXN 310 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Don Bocho

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Mini golf
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Reflexology
  • Sauna
  • Spa treatment rooms
  • Spa tub
  • Steam room

Accessibility

  • No elevator

More

  • Banquet hall
  • Built in 1722
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 310 for adults and MXN 310 for children
  • Airport shuttle fee: MXN 4500 per vehicle (roundtrip, maximum occupancy 10)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Outside food is not permitted on the premises.

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hacienda El Carmen
Hacienda El Carmen Resort
Hacienda El Carmen Hotel
Hacienda El Carmen Hotel And Spa
Hacienda El Carmen Hotel El Carmen
Hacienda El Carmen Hotel & Spa Mexico - Jalisco
Hacienda El Carmen Hotel Ahualulco de Mercado
Hacienda El Carmen Ahualulco de Mercado
Hacienda El Carmen Resort Spa
Hacienda El Carmen Hotel Spa
Hacienda El Carmen & Spa
Hacienda El Carmen Hotel Spa
Hacienda El Carmen Hotel & Spa Hotel
Hacienda El Carmen Hotel & Spa Ahualulco de Mercado
Hacienda El Carmen Hotel & Spa Hotel Ahualulco de Mercado

Frequently asked questions

Does Hacienda El Carmen Hotel & Spa have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hacienda El Carmen Hotel & Spa?

As of Feb 7, 2025, prices found for a 1-night stay for 2 adults at Hacienda El Carmen Hotel & Spa on Feb 16, 2025 start from P 9,076.62, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hacienda El Carmen Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hacienda El Carmen Hotel & Spa?

Valet parking is free at this property.

What time is check-in at Hacienda El Carmen Hotel & Spa?

Check-in start time: 1:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Hacienda El Carmen Hotel & Spa?

Check-out is at noon.

Does Hacienda El Carmen Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:00 AM–8:00 PM on request. A fee of MXN 4500 per vehicle applies.

Where is Hacienda El Carmen Hotel & Spa located?

Set in Ahualulco de Mercado, this family-friendly hotel is 7.2 mi (11.6 km) from Guachicmontones Interpretive Center.

Hacienda El Carmen Hotel & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 244 out of 312 reviews
Rating 8 - Good. 51 out of 312 reviews
Rating 6 - Okay. 13 out of 312 reviews
Rating 4 - Poor. 2 out of 312 reviews
Rating 2 - Terrible. 2 out of 312 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rodrigo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place!
Stayed 1 night in Dec 2024

10/10 Excellent

Hector

Stayed 2 nights in Dec 2024

8/10 Good

Veronique

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hacienda is a beautiful place but the food was very average. There were very few people there so the hacienda felt gloomy.
Stayed 3 nights in Dec 2024

10/10 Excellent

Sofia

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was adorable and unique. It was surrounded by beautiful antiques that took me back to yesteryear. The staff was exceptionally friendly and accommodating and we all had a magnificent experience at the health spa where we were treated like royalty. I will to return and stay at a different room every single time. Congratulations to the owners on such an exceptional property and unique surroundings.
Stayed 2 nights in Sep 2024

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Beatifull
Stayed 1 night in Nov 2024

10/10 Excellent

Aurora

Liked: Cleanliness, staff & service, property conditions & facilities
This Hacienda is amazing, just what we were looking for! From the moment we were greeted till the time we left the whole staff was wonderful! Fabiola the server at the restaurant was so kind and wonderful. Gave us ideas of where to visit and was always so cheerful! If your looking for a quite area to relax this is the place! Can’t wait to come back.
Stayed 3 nights in Oct 2024

10/10 Excellent

Victoria

Stayed 1 night in Sep 2024

10/10 Excellent

Cindy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is a beautiful place!
Stayed 1 night in Aug 2024

6/10 Okay

Saul Ivan, Tlajomulco De Zúñiga

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a beautiful Hacienda from the 16th century with a building from the 18th century. Very well kept and maintained, clean all around. However, expect a lot of critters since it is located in a rural area. Some staff were nice and others were indifferent and less helpful.
Stayed 1 night in Aug 2024

10/10 Excellent

Angelica, Los Angeles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought I was in a movie, this property was awesome!
Stayed 2 nights in Jul 2024

6/10 Okay

Citlalli

Traveled with family
Liked: Amenities, property conditions & facilities
No les gustó que reservé en Expedia (mejor precio) y me cobraron extra a mi hija de 3 años,
Stayed 1 night in Mar 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

Esmeralda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hacienda el Carmen was the most beautiful experience I've had in any of my travels. Absolutely breathtaking!!!!!
Stayed 1 night in Feb 2024

10/10 Excellent

Saul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Elva

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is absolutely beautiful, the food was great, and the staff was amazing.
Stayed 2 nights in Aug 2023

10/10 Excellent

MA MARTHA

Stayed 1 night in Sep 2023

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique place to stay.
Stayed 3 nights in Sep 2023

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to visit. The hacienda is beautiful. Staff is awesome.
Stayed 1 night in Sep 2023

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hacienda Del Carmen is an amazing treasure. The property takes you back 500yrs. As soon as you enter, one feels the history. The owner Monica Baez is 5th generation owner and has done an amazing job restoring it while keeping the culture and history intact. The spa and its services are remarkable. The ancient building has been turned into a 5star experience. Keep in mind that the Hacienda is over 500 yrs and in the middle of working ranches, so you will occasionally smell unpleasant scents but nothing that made our stay unpleasant. We will definitely be back.
Stayed 2 nights in Jul 2023

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A very beautiful old Hacienda with pleasant gardens and well kept grounds. They have a great spa with very relaxing atmosphere. We have stayed here several times and always enjoy ourselves.
Stayed 1 night in Jun 2023

10/10 Excellent

Keyla, San antonio

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was unbelievable breathtaking place! The pictures si no justice.
Stayed 4 nights in May 2023

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent all around
Stayed 1 night in Apr 2023

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. The property is family friendly, however there is a complete wing of the hacienda that is adults only, which is not specified when booking through Expedia. The adult-only area is much more luxurious than the family-friendly rooms.
Stayed 2 nights in Apr 2023

8/10 Good

Lizbeth

Stayed 2 nights in Apr 2023

10/10 Excellent

Gabriel

Stayed 1 night in Mar 2023