Ratings based on 142 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Sep 2024
Comment from Hotel Management
4 Sep 2024 by Suraj Kumar Jha, Hotel Management
Dear Prateek,Thank you for sharing your experience! I'm glad to hear that you had a good time and appreciated our hospitality. We strive to make every guest's stay enjoyable, and your feedback means a lot to us. We look forward to welcoming you back for another pleasant experience.Best regards,Suraj Kumar JhaGeneral Manager
by A verified traveler
Posted 2 Aug 2024
Very polite staff! Made sure things were convenient for me throughout my stay.
Comment from Hotel Management
3 Aug 2024 by Suraj Kumar Jha, Hotel Management
Dear Vaishnavi,Thank you for your kind words. I am delighted to hear that our staff ensured a convenient and pleasant stay for you. Your positive feedback motivates us to continue providing exceptional service. We look forward to welcoming you back in the future.Warm Regards, Suraj Kumar Jha General Manager
by A verified traveler
Posted 4 Jul 2024
Comment from Hotel Management
8 Jul 2024 by Suraj Kumar Jha, Hotel Management
Dear Guest,Thank you for your kind review and rating! We're thrilled to hear that everything met your expectations. We look forward to welcoming you back for another great experience.Warm Regards,Suraj Kumar JhaGeneral Manager
by A verified traveler
Posted 21 Apr 2024
Comment from Hotel Management
23 Apr 2024 by Suraj Kumar Jha, Hotel Management
Dear Guest,We're thrilled to hear that you were very happy with your overall stay at Crowne Plaza Ahmedabad! Your satisfaction is our priority, and we're delighted to have provided you with a positive experience. If there's anything else we can do to make your future stays even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back soon!Best Regards,Suraj Kumar JhaGeneral Manager
by A verified traveler
Posted 28 Mar 2024 on Hotels
Comment from Hotel Management
29 Mar 2024 by Suraj Kumar Jha, Hotel Management
Dear Dharmendra Kumar,Thank you so much for your perfect score! We're thrilled to receive your review and to know that you had such an outstanding experience at Crowne Plaza Ahmedabad. Your satisfaction is our top priority, and we're delighted that we could meet and exceed your expectations. We truly appreciate your support and hope to have the pleasure of welcoming you back for another fantastic stay in the future!Warm Regards,Suraj Kumar JhaGeneral Manager
by A verified traveler
Posted 15 Mar 2024
The staff's attitude, indifference, and the lack of local knowledge was a surprise.Two members, Santosh and Rajubhai had audacity to discuss and whisper and judge the guest which is never seen in other hotels and we have visited a few similar and better hotels. Not usually used to give negative reviews but I thought I must mention this if only so that the individuals mentioned know that guests on the other side of the desk are not stupid and deserve some respect as customers.
Comment from Hotel Management
18 Mar 2024 by Suraj Kumar Jha, Hotel Management
Dear Mr. Jay,Thank you for bringing this matter to our attention, and please accept our sincerest apologies for the disappointing experience you encountered during your stay. We deeply regret any attitude, indifference, or lack of local knowledge displayed by our staff, as well as any inappropriate behavior you observed.We take your feedback seriously and will investigate the incident immediately. Such behavior is unacceptable and does not reflect the level of professionalism and respect we expect from our team members.Your feedback is invaluable to us, and we appreciate your honesty in sharing your experience. Please rest assured that we will take the necessary steps to address these issues internally and ensure that they do not happen again.We hope to have the opportunity to regain your trust and provide you with a much-improved experience during any future stays at Crowne Plaza Ahmedabad.Best Regards,Suraj Kumar JhaGeneral Manager
by A verified traveler
Pleasant trip in all.
Posted 29 Feb 2024 on HotelsA secure hotel. Helpful staff. Hotel is popular amongst auto rickshaws and Uber. Banks situated outside the hotel, to exchange your foreign currency, where you get a better rate.
Comment from Hotel Management
18 Mar 2024 by Suraj Kumar Jha, Hotel Management
Dear Guest,Thank you for sharing your positive feedback about your experience at Crowne Plaza Ahmedabad. We're glad to hear that you found our hotel to be secure and that our staff was helpful during your stay.We appreciate your recommendation and look forward to welcoming you back for another enjoyable stay in the future!Best Regards,Suraj Kumar JhaGeneral Manager
by A verified traveler
Posted 19 Feb 2024 on Hotels
Did not feel like 5 star. All old and broken stuff in and around room
Comment from Hotel Management
20 Feb 2024 by Suraj Kumar Jha, Hotel Management
Dear Mr. Gaurav,Thank you for bringing your concerns to our attention. We apologize that your experience did not meet your expectations. Please rest assured that we take your feedback seriously, and we will address the issues with the old and broken items in and around the room to ensure a more pleasant stay for our guests in the future. Your comfort and satisfaction are important to us, and we appreciate your feedback as it helps us to continually improve. We hope to have the opportunity to welcome you back.Warm regards,Suraj Kumar JhaGeneral Manager
by A verified traveler
Posted 9 Feb 2024 on Hotels
The receptionist Divya was very helpful
Comment from Hotel Management
12 Feb 2024 by Suraj Kumar Jha, Hotel Management
Dear Mohammad Raahib,Thank you for your feedback! We're glad to hear that Divya provided helpful assistance during your visit. We'll be sure to pass on your kind words to her. If there's anything else we can assist you with, please don't hesitate to let us know. We look forward to welcoming you back soon.Warm regards,Suraj Kumar JhaGeneral Manager
by A verified traveler
Posted 1 Feb 2024
A good value property, not quite as new/luxurious as ITC. Great breakfast buffet. The bbq by the pool was unexpectedly amazing. The staff definitely goes above and beyond on service.
Comment from Hotel Management
2 Feb 2024 by Suraj Kumar Jha, Hotel Management
Dear Emilia,Thank you for taking the time to share your feedback. We're thrilled to hear that you found Crowne Plaza Ahmedabad to be a good value property with a great breakfast buffet. It's delightful to know that the BBQ by the pool exceeded your expectations. We appreciate your kind words about our staff, and it's wonderful to hear that their dedication to service stood out during your stay.If you have any suggestions or specific highlights from your experience that you'd like to share, we would be more than happy to hear them. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Best regards,Suraj Kumar JhaGeneral Manager
