8/10 Good
Jana
Traveled with partner
Dec 10, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a nice property with staff that tries very hard.
Pros- we started with a really nice welcome drink and our room had an awesome view (very small deck) and a very comfy bed with nice pillows. The shower works well and has a lot of hot water. The pool is lovey. Great yoga room and yoga instructor. We went for a massage and that was delightful, the masseuse is wonderful. Pool is great and they have nice pool towels. They provide 2 litres of water a day (plastic) and the breakfast is really nice though repetitive. We had dinner 2x in the hotel and the food is fresh and tasty.
Cons- first time since we have been in Sri Lanka (over 18 locations) that we receive and email that if you want anything more than Internet to communicate, you have to pay extra. Luckily we had data because the wifi was totally useless. Not something to cheap out on in a big resort. Also the yoga mats and the outdoor sun bed mats were horrible, torn, stained and dirty which was really unfortunate. We also had tears in our bedsheets. Also, in other resorts in Sri Lanka they provide drinking water in glass bottles they clean and reuse because this resort must be using a ton of plastic. For the price of a stay, they really need to put a bit more funds in to the property.
Jana
Stayed 3 nights in Dec 2024