Ratings based on 5 Verified Reviews
4.5 Room cleanliness
4.0 Service & staff
3.5 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Booking Cancelled
Posted 5 Jan 2020 on HotelsWell we didn't actually get to stay. We booked the hotel in April on Expedia/Hotels.com and when we arrived on December 27 we were shocked to find our booking had been cancelled. According to Sanmark they had cancelled all Expedia bookings (since they said no one who booked on Expedia were showing up) however we were never notified. Apparently Expedia was suppose to notify but they did not. We expected the Sanmark to help us in our situation (which they eventually did) but there initial reaction was to bad, so sad, not our problem. The security guard was tailing me around as if I was going to nick the silverware and the manager basically just wanted to justify there position ... they spent most of the time attempting to explain that they were without fault and really just wanted us to walk out without any place to stay. Most of there time was spent explaining the we had been notified and they were without fault.
by A verified traveler from Riyadh, Saudi Arabia
Posted 25 Feb 2019
If you want to get away from it all, and I mean truly get away from it all, then Hotel Sanmark is the place to do. It sits between two small towns near the Southern coast. The closest beach feels like you're very own private beach with no one else but you. The staff are lovely and the service is incredible. Try to enjoy the breakfast on the balcony and you'll truly understand what an undiscovered gem Sanmark is!
Recommended
for Everyoneby A verified traveler from australia
Friendly, clean and comfortable
Posted 27 Oct 2017 on WotifI stayed at the hotel sanmark for 5 nights and highly recommend it. The owner Sami and his staff are lovely and really care about your safety and holiday experience. The included breakfasts are first class and I ended up just eating at the hotel as the food was great. The room is huge, beds comfortable and wifi super fast and reliable. I was struggling with the heat a bit so the rooms are great being cool and airc air conditioned. The place is so clean you feel bad walking around. Sami is a great caring host and a good chess player if that is your thing. One day I caught a bus to Halle and came back in the dark. I missed the stop and got off some distance up the road. Next thing Sami shows up on a motorbike to get me as they had been worried and watching passing buses. Amazing. I had an ocean facing room but they are all good, beds are amazing. Go the Sri Lankan breakfast with fruit and tea.
Comment from Hotel Management
23 Dec 2017 by Samith, Hotel Management
Dear Sir,
Thank you very much for your kind appreciation on our hotel.We would be grateful to host you on another trip to Sri Lanka. in the mean time your percents to the hotel is also highly appreciated.
Thanks again and Have a pleset & successful future
by A verified traveler
Posted 21 Feb 2019
Väldigt trevlig personal! Mycket rent och stort rum! Finns undangömd väldigt lungt strand nära!
by A verified traveler
Posted 2 Feb 2019 on Ebookers
