Ratings based on 14 Verified Reviews
3.4 Room cleanliness
3.2 Service & staff
3.4 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2024
by A verified traveler
Posted 28 Dec 2022 on Hotels
No hot water 5 days
by A verified traveler
Not satisfied
Posted 23 Aug 2019 on HotelsNo hot water in hotel. Room was not much clean. Room service was not good. Lift was not working
by A verified traveler
Posted 18 May 2019
Comment from Hotel Management
26 May 2019 by HGM, Hotel Management
Thanks for the review
by A verified traveler
Posted 16 Mar 2019 on Hotels
Amazing interior, comfort & very good service!!
by A verified traveler from Hobart Tasmania Australia
Posted 8 Mar 2019
Poor customer service, No hot water, breakfast was overpriced and average. Found hair in the sink and on the mattress.
Booked Seaview ocean side room. On arrival told it wasn’t available so had a noisy road side room , no discount or compensation offered. Could be a great hotel but staff and management running at super poor level. Shame
by A verified traveler
Posted 11 Feb 2019 on Hotels
Stayed on fifth floor , elevator not working.
Someone late at night entered our room- had code and. Looked inside, security checking issue.
Breakfast cold, fruit old.
by Jodie
Lovely staff rooms need to be sorted out.
Posted 22 Mar 2017 on HotelsWe had a great time here. The staff were brilliant and very helpful. The condition of the rooms is not up to scratch but we were compensated for the problems we experienced. Rooms need to be fully tested before guests can stay. TV didn't work at all and the air con was on and off.
Recommended
for Everyoneby A verified traveler from cornwall
Posted 18 Mar 2017
Ideal for surfing as the spot is out front. Hotel staff really good. Room nice and clean
by A verified traveler
Very bad
Posted 14 Feb 2017No water pressure, no hot water, no a/c, no wifi
Random water/electricity outage
Comment from Hotel Management
24 Feb 2017 by Kabalana, Hotel Management
Dear Sir / Madam, Please apologies regarding the inconvenience caused and we will investigate. The review is very important to us and develop our future plans. Thank you
