Ratings based on 188 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
It was good but entrance was not that pleasant looking
Comment from Hotel Management
18 Nov 2024 by Eusebia Martínez
Senator Águilas Hotel, Manager, Hotel Management
Dear Sir, Thank you for sharing your experience with us.We are delighted that you appreciated the cleanliness of our rooms, the overall condition of our hotel, and the service provided during your stay. Our team works diligently to ensure that every aspect of our guest's experience meets our high standards, and it is gratifying to know these efforts resonated with you.Nonetheless, we regret to hear that the entrance did not meet your expectations. We understand how important first impressions are and we will certainly consider your feedback as we continuously strive to enhance all areas of our property for our valued guests.Finally, we are pleased that you found the amenities in your room to be satisfactory. Our spacious and brightly lit rooms are designed to provide comfort and convenience, and we are glad that this contributed positively to your stay with us.We hope we will have the opportunity to see you again in the future. Best regards,Eusebia MartínezSenator Águilas Hotel, Manager
by A verified traveler
Posted 26 Oct 2024
Nice hotel.
Comment from Hotel Management
30 Oct 2024 by Eusebia Martínez
Senator Águilas Hotel, Manager, Hotel Management
Dear Madam,Thank you for sharing your experience with us.We are delighted to read that you enjoyed your stay with us.We hope you had the chance to experience our direct access to the Águilas promenade and two beaches during your stay, a unique feature that truly sets Senator Aguilas apart and enhances the joy of your visit.It would be a pleasure to welcome you back. Best wishes,Eusebia MartínezSenator Águilas Hotel, Manager
by A verified traveler
Posted 2 Sep 2024
Spent a single night travelling and visiting the Geode. Handy underground car park. Staff very friendly and excellent, very modern rooms. It has a lovely terrace with fantastic views of the marina and beach. Breakfast is great with both hot English type offerings as well as continental selection. Have already booked another stay here which says it all.
Comment from Hotel Management
5 Sep 2024 by Eusebia Martínez
Senator Águilas Hotel, Manager, Hotel Management
Dear Sir,Thank you very much for this kind review.It brings us great joy to know that your stay with us was a memorable one.We are delighted that you enjoyed our convenient underground car park, the professionalism and warmth of our staff, and the comfort of our modern rooms. It is wonderful that the terrace offered you fantastic views, adding to the overall charm of your stay. Additionally, we are pleased that our breakfast selections met your tastes, featuring both hot English and continental choices. Your decision to book another stay is the highest compliment we could hope for, and we eagerly await your return.We look forward to seeing you again soon.Best regards,Eusebia MartínezSenator Águilas Hotel, Manager
by A verified traveler
Posted 5 Aug 2024
We had a lovely 1 night stay at the Senator Águilas hotel. Lunch at the terrace bar was excellent and reasonably priced. There were plenty of sunbeds available and the pool as lovely. The area around the hotel is quiet, there’s an Italian restaurant nearby and a convenience store for drinks and snacks. The walk to the other end of the promenade took about 25 minutes but was a plenty stroll with lots of restaurants and bars around. Would definitely go back.
Comment from Hotel Management
11 Aug 2024 by Eusebia Martínez Manager, Hotel Management
Dear Madam,Thank you for sharing your experience with us.We are delighted that you enjoyed the lunch at our terrace bar, the pool's inviting ambiance, the immaculate cleanliness of your room, and the overall condition of our hotel. It is truly rewarding to know that our guests appreciate the serene environment we provide, as well as the wide range of amenities and comfortable accommodations of Senator Aguilas, which include our heated indoor and outdoor pools, spacious and bright rooms, and diverse dining options.It would be a pleasure to welcome you back. Best wishes,Eusebia MartínezSenator Águilas Hotel, Manager
by A verified traveler
Posted 18 Jul 2024 on Hotels
by A verified traveler
Posted 17 Jul 2024 on Hotels
The hotel is in a reasonably quiet location.
We stayed half board for 2 nights. Food was good. Bedroom looked tired and the bed was not comfortable at all, hence 3 stars for comfort
Comment from Hotel Management
20 Jul 2024 by Eusebia Martínez Senator Águilas Hotel, Manager, Hotel Management
Dear Guest, Thank you for taking the time to review your stay.We are pleased that you found the location of Senator Aguilas to be peaceful and enjoyed the culinary offerings at our buffet restaurant, which is always prepared with fresh ingredients and a variety of dishes to cater to different palates.However, we are sorry that some aspects of your stay did not meet your expectations. We understand how crucial a good night's sleep is and regret to hear that the comfort of the bed was not up to standard. Our aim is to provide a restful environment and we are disappointed to hear that we fell short in this area. Additionally, we take note of your comments regarding the bedroom's appearance. Our hotel strives to maintain a classic and traditional decor that reflects the local culture and ambiance, and we regret if this did not resonate well with you.Nonetheless, we are delighted that you appreciated the quietness of our location. The Senator Aguilas is indeed situated in a serene area that allows our guests to enjoy the gentle whispers of the Costa Cálida while being just a stone's throw away from the beautiful beaches and the Juan Montiel Marina. It is great that this aspect of your stay was a highlight.We are hoping to welcome you back in the future. All the best.Eusebia MartínezSenator Águilas Hotel, Manager
by A verified traveler
Posted 14 Jul 2024 on Hotels
by A verified traveler
Posted 19 Jun 2024 on Hotels
by A verified traveler
Posted 19 Apr 2024
The buffet breakfast was poor the food was cold and not of fresh quality ie. cheap orange juice, not good machine coffee. Likewise the buffet dinner was also not hot and not fresh. Had been standing for ages.
Indoor pool was not warm enough. Lack of parking facilities. Internet was intermittent and kept failing. Did not deserve 4 stars.
Comment from Hotel Management
20 Apr 2024 by Eusebia Martínez Gerente Hotel Senator Aguilas****, Hotel Management
Dear Sir,Thank you for sharing your experience with us.We are pleased to hear that you found our rooms to be clean, as we strive to maintain high standards of cleanliness and comfort for our guests.However, we regret to hear that certain aspects of your stay did not meet your expectations. While our buffet offerings aim to cater to a variety of tastes using fresh ingredients, we understand that there is always room for improvement and will take your comments into consideration. We are also mindful of the importance of maintaining a comfortable temperature in our indoor pool area and apologize if it fell short of being adequately warm. Additionally, we recognize the importance of reliable internet service and parking facilities for our guests and are sorry for any inconvenience you may have experienced in these areas.We appreciate your neutral comments on the overall condition of our hotel, the service provided by our staff, and the amenities in our room. Our team works diligently to ensure that all our guests have a memorable stay, and we hope to have the opportunity to demonstrate this to you in the future.We hope we will have the opportunity to see you again in the future. Best regards,Eusebia MartínezGerente Hotel Senator Aguilas****
by A verified traveler
Posted 26 Jan 2024
Nice bathroom. Large bedroom and bed. Great views, pleasant staff.
(Minor)gripes:
Took ages to checkin even though we were the only guests at reception.
The hot buffet is luke warm at best.
Comment from Hotel Management
25 Feb 2024 by Eusebia Martínez
Gerente Hotel Senator Aguilas***, Hotel Management
Dear Sir, Many thanks for having taken the time to review your stay.We're delighted to hear that you enjoyed the spaciousness of your room, the comfortable bed, and our hotel's beautiful views. It's also great to know that you found our staff pleasant during your stay. We regret to hear that your check-in experience did not meet your expectations. Our team strives to provide a smooth and efficient check-in process, and we're sorry for any delay you encountered. Regarding the temperature of the food at our buffet, we always aim to serve our cuisine at the optimal temperature and will look into your feedback to ensure our standards are consistently met. We're pleased that the cleanliness of our hotel and the condition of our facilities were to your satisfaction, reflecting our dedication to providing an exceptional guest experience.We hope to welcome you back. Best wishes,Eusebia MartínezGerente Hotel Senator Aguilas****
