Ratings based on 192 Verified Reviews

4.3 out of 5
69% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 11 Nov 2024
Friendly staff
4 out of 5
by A verified traveler

Posted 21 Jul 2024
Beautif Historic Property. Safe, elegant and clean. The rooms need an update. No minifridge, no elevator or modern amenities.
Comment from Hotel Management
7 Sep 2024 by Jaime, Hotel Management
We appreciate your rating and valuable comment. We are committed to improving every day so that your next stay at Alameda Grand is excellent.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Jun 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Jun 2024
3 out of 5
by A verified traveler from Laveen

Posted 7 Jun 2024
Nice old looking hotel, no elevator for seniors.
5 out of 5
by A verified traveler

Posted 26 May 2024
Thank you for a warm welcome and assistance.
Comment from Hotel Management
7 Sep 2024 by Jaime, Hotel Management
Dear Mark, we are always waiting for you at Alameda Grand
5 out of 5
by A verified traveler

Posted 7 Mar 2024 on Travelocity
I like the stuff members, I like the room.The employees are very kind and helpful.
4 out of 5
by A verified traveler

Posted 28 Nov 2023
Comment from Hotel Management
8 Jan 2024 by Norma Campos, Hotel Management
GRACIAS POR SUS COMENTARIOS FUE UN PLACER ATENDERLE
2 out of 5
by A verified traveler

Posted 20 May 2023
We were disappointed that the swimming pool had too little water in it, and was not being cleaned. We did not go in it because it did not look safe. We removed from our first rooms because there were cockroaches and looked into a second room, which was much nicer. I would recommend requesting a room without carpeting.
Comment from Hotel Management
23 May 2023 by Norma Campos, Hotel Management
Good afternoon, Mr. Gregory. We appreciate your comments. I will direct you to the corresponding department.
5 out of 5
by A verified traveler

Posted 22 Jan 2023
Staff nice