Ratings based on 988 Verified Reviews

4.4 out of 5
81% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 22 Nov 2024
Excellent experience
5 out of 5
by A verified traveler

Posted 20 Nov 2024
Close to a mall
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Oct 2024
1 out of 5
by A verified traveler

Posted 1 Oct 2024
There is a milk factory behind the hotel and all day long the smell coming from it is unbearable at the pool area and lobby, sometimes even at the restaurant. Could not enjoy the pool. The hotel should have advised about the odour. I would never stay there again.
5 out of 5
by A verified traveler

Posted 18 Sep 2024
Loved the location and atmosphere. Everyone was beyond helpful and friendly. The hotel had all the amenities we needed. I will definitely come back to this hotel. Our stay was pleasant and safe.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Sep 2024
5 out of 5
by A verified traveler

Posted 8 Sep 2024
Staff is very accomodating. Restaurant, front desk & shout out to Jairo the Great in the front!
4 out of 5
by A verified traveler from Darien

Posted 27 Aug 2024
This was my 3 rd stay. The staff are friendly and helpful. The breakfast is great! I did notice that the music is played a bit too loud. It is piped through the lobby, dining area, and out on the patio deck. I found it difficult to hear what anyone was saying at our table in any of those locations. Even my 9 year old complained to me that the music was too loud. Especially , in the dining area, music should play in the backround. It was not a rekaxing experience at dinner to have rock music blasting. I love rock music but the hotel seems to want to give a " party" vibe maybe a little too often. Also, the pool was not heated. The last two times I have been at this hotel, the pool was nice and warm. I always come in late August to visit family. So, it us at the same time of year on every stay. I did not swim at all during this last week. Even my son, only went swimming a couple of times instead of everyday. He spent more time in the hot tub telling me the pool water was chilly. It is a great place to stay, hopefully next time the pool will be warmer and the music will not be so loud.
5 out of 5
by A verified traveler

Posted 27 Aug 2024
The entire hotel staff were very professional friendly and patient with our needs. They all made us feel welcome
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Aug 2024 on Hotels