Family friendly Hotels in Aguas Calientes, Machu Picchu

"this hotel had an awesome staff. everyone was courteous, super helpful and accomodating. we wanted to see macchu picchu but all online tix were sold out and via expedia msging, the hotel staff confirmed that there is a center that sells macchu tickets in person if we get to the city before lunch. the hotel staff even offered to accompany us to the bldg. turns out, the walk was only 4mins from their door. this hotel is centrally located and provides pickup from the train station, jus 10mins away. they have their own restaurant too and hav free brkfast and the window view is amazing since it sits beside a river. It also has a spa and massages were cheap. The hotel is beside a train track lined with other hotels and restaurants so it feels safe even at 10pm and its easy to find food. we also got a river suite and the jacuzzi atmosphere is marvelous. the shower strength is great, there are robes and slippers in the room and the A/C works well. my only complaint is there may be a mice in the roof lol. me and the husband kept waking up to loud, scuttling sounds. otherwise, everything was super perfect. "