Ratings based on 23 Verified Reviews
2.5 Room cleanliness
2.5 Service & staff
3.2 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jan 2023
Disappointed
by A verified traveler
Posted 16 Nov 2019
Hotel was not that clean and neat as shown in the website... Bathroom was not hygienic at all... Worst thing was that salty water... We even could not have a shower in it... Staff was not polite.. and moreover expensive
Comment from Hotel Management
16 Nov 2019 by Thomas, Hotel Management
Dear Sir/ Madam
We are sorry for the inconveniecnce cause to you, we will be provided daily house keeping and every thing, May be we are sorry for the inconvenience cause to you.
by A verified traveler
Posted 3 Mar 2019 on Hotels
Disgusting hotel
by A verified traveler
Low cost staty in Agra
Posted 29 Jan 2019 on HotelsNot a very good experience. No hot water from 22.30 to 5.30. Towels were completely wet. Wall was in a really bad state. It was not very clean as well and staff were kind but were always waiting for tip and sometimes they were rude asking for it. I really understand that this is India and their salaries are really low so they really need tips but I would prefer to pay a bit more so they have better salaries and not be annoyed all the times about tips and commissions.
by A verified traveler from Los Angeles
Posted 27 Nov 2018
Worst hotel I have ever stayed in. Pictures are no where near the reality of the hotel. Bathrooms were filthy, room was smelly and dirty, staff tried to triple price of booking for train and mosquitos were more permanent than the air conditioning. Don’t trust positive reviews on this place.
Recommended
for Getaway With Friendsby A verified traveler
Fare place to stay for one night
Posted 18 Feb 2018 on HotelsHot water supplies from 5am-11pm but we missed it when we arrived from a traffic jam. The water has a salty taste and was like not filtered/purified. We cannot use our soap as it has some interaction with the salty water and turn into gel-like substance.
Location is good as Agra is not a big city.
Food is good and the staffs of the resturant is nice! Have a few choice of food for breakfast
by Malcolm
DO NOT EAT HERE!!!
Posted 31 Oct 2017 on HotelsDO NOT eat here the table cloths are covered with stains and have not been washed since new so you can imagine what the kitchen is like. I have never seen anything like it and they make no effort to cater for foreign tourists. The menu is very expensive and we were told we could not eat as a bus load of locals who were not staying at the hotel were expected. What made it worse they did not have to order off of the menu and paid far less, and we were sent food to our room which was not edible.
Recommended
for Everyoneby A verified traveler
Lovely
Posted 28 Sep 2017Lovely place, nice rooms helpful staff. Would definitely go back again.
Recommended
for Everyoneby A verified traveler
Nice Hotel
Posted 20 Sep 2017A decent property with some very helpful people. Just a great place to stay.
Recommended
for Everyoneby A verified traveler
Like the hotel
Posted 7 Sep 2017I am frequently come Agra for business purpose and last time I booked this hotel and found the staff and service was Good.
Comment from Hotel Management
11 Sep 2017 by Ramu singhal , Hotel Management
Dear sir Thank You for taking time to share your feedback on Goibibo. We are glad that you chose Sun Hotel during your last visit to Agra and enjoyed your stay. We look forward to serving you again soon. Kind Regards, Manager Sun Hotel, Agra Replied by Sun Hotel (Hotel Manager)
Replied by Sunhotels (Hotel Manager)
