Ratings based on 687 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Nov 2024
Great place to stay for a couple of nights very injoyable
Comment from Hotel Management
11 Nov 2024 by Sandcastles Reservations Team, Hotel Management
Thank you for leaving a positive rating and some lovely comments Karen, we're glad you enjoyed your stay.
by A verified traveler
Posted 1 Nov 2024
Comment from Hotel Management
11 Nov 2024 by Sandcastles Reservations Team, Hotel Management
Thank you for leaving a fantastic review Joe!
by A verified traveler
Posted 19 Oct 2024
The windows on ground floor were not able to lock so anyone could get in if they wanted to. I was unable to leave my valuables there.
The bathroom and shower had mold up the walls and ceilings.
The towels were not great but
The staff were friendly and the location was very nice.
Comment from Hotel Management
21 Oct 2024 by Hollie, Reception, Hotel Management
Hi Zoe, thank you for taking the time to leave some feedback. We have not been made aware of any mold from any other guest staying in this apartment, and housekeeping work very hard to keep the units clean and presentable. We have taken on board your comments about the window locks, and glad you found enjoyable aspects to your stay like interactions with staff and location to the beach. We hope to see you again soon.
by A verified traveler
Posted 14 Oct 2024
Small comfy apartment, comfy bed and good shower. Easy walk to shops and cafes.
Comment from Hotel Management
15 Oct 2024 by Reception Team, Hotel Management
Thank you for taking the time to leave us a positive review Rhonda, it is great to hear the apartment and small things like the shower and bed made your stay with us enjoyable. We hope to see you again soon!
by A verified traveler
Posted 13 Oct 2024
A very short walk to the beach, and shop,if i needed it. The pool was fabulous, nice and deep. I visited Agnes when it was a quieter time, so i had it mostly to myself. Bottom floor accommodation was great for my week.
Comment from Hotel Management
14 Oct 2024 by Hollie, Reception, Hotel Management
Hi and thank you for a lovely review Astra, we are so glad your room suited your needs and that the pool facilities were a highlight of your stay. We hope to see you again soon.
by A verified traveler
Posted 29 Sep 2024
Great place, friendly staff and easy access to beach, shops and dining options.
Comment from Hotel Management
29 Sep 2024 by Sandcastles Reception Team, Hotel Management
Thank you for taking the time to leave such a positive review Debra, we are so glad to hear that all aspects of your stay felt 5/5!
by A verified traveler
Posted 23 Sep 2024
Live music at the restaurant
Comment from Hotel Management
24 Sep 2024 by Hollie - Reception , Hotel Management
Thank you so much for a fantastic review Lea-ann, we hope to see you again for another enjoyable stay soon.
by A verified traveler
Posted 20 Aug 2024 on Wotif
Comment from Hotel Management
21 Aug 2024 by Sandcastles Reception, Hotel Management
Thank you for a great review!
by A verified traveler
Just fabulous
Posted 18 Aug 2024 on HotelsFabulous location, great facilities, wonderful restaurant - we’ll be back. The only downside was that the access to the beach was closed for renovations so we had to walk the long way around to get to the beach
Comment from Hotel Management
17 Sep 2024 by Sandcastles Reception, Hotel Management
Thank you for taking the time to leave a great review! We are so glad you thoroughly enjoyed your time with us. The Beach Access is back open so you will be able to take full advantage of our location during your next stay.
by A verified traveler
Posted 14 Aug 2024 on Wotif
Personal and welcoming staff, secure parking and great room for our needs.
Comment from Hotel Management
14 Aug 2024 by Sandcastles 1770 Reception. , Hotel Management
Thank you for taking the time to leave a positive review Rosie. It is great to hear that the room was well suited to all your needs. We hope to see you again next time you are visiting Agnes Water.
