Ratings based on 26 Verified Reviews
4.9 Room cleanliness
4.0 Service & staff
5.0 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Sep 2024
Amazing views, great facilities, lovely staff and atmosphere. A few tiny things would really excel the hotel to a more luxurious stay (turn down service, kettle in room, upgraded gym equipment and welcome drink.
by A verified traveler
Posted 19 Sep 2024
Beautiful property and views
by A verified traveler
Posted 19 Jul 2024
Amazing hotel with amazing staff! I want to thank everyone at the island concept for making us feel so welcome!
Comment from Hotel Management
23 Jul 2024 by The Island Concept Team , Hotel Management
Dear Mr. George, Thank you so much for your wonderful review! We are thrilled to hear that you had an amazing experience at our hotel and that our staff made you feel so welcome. Your kind words mean a lot to us and will certainly be shared with the entire team.We look forward to welcoming you back to The Island Concept in the future for another memorable stay.Warm regards,
by A verified traveler
Posted 25 Jun 2024
Fantastic stay at The Island Concept. Food, staff and atmosphere all first class. The only thing that let it down was a miscommunication and high charge for late check out (despite nobody moving into our room until the following day). Not enough to ruin a great stay however and we would highly reccomend.
Comment from Hotel Management
14 Jul 2024 by The Island Concept Team , Hotel Management
Dear Mr. T J,Thank you for taking the time to share your experience at The Island Concept. We are delighted to hear that you enjoyed the food, staff, and atmosphere during your stay. It is wonderful to know that these aspects met your expectations and contributed to a fantastic stay.We apologize for the miscommunication and the high charge for the late check-out. Your feedback is invaluable, and we will address this issue with our team to ensure better clarity and fairness in the future. We regret any inconvenience this may have caused and appreciate your understanding.Your recommendation means a lot to us, and we are thrilled that this issue did not overshadow your overall experience. We look forward to welcoming you back to The Island Concept in the future and ensuring your next stay is even more enjoyable.Thank you once again for your kind words and constructive feedback.
by A verified traveler
Posted 6 Jun 2024
Lovely place!
Comment from Hotel Management
20 Jun 2024 by The Island Concept Team , Hotel Management
Dear Mrs. Blessing,Greetings from sunny Crete.Thank you for choosing The Island Concept and sharing your hotel experience with such lovely words. Our team here at The Island Concept can't wait to welcome you back and treat you to yet another memorable stay!
by A verified traveler
Clean, New, Private
Posted 28 May 2024 on HotelsThe property is new, clean, and quite small. It almost a private and exclusive feel to it.
Our deluxe room had a great view of the bay and was clean and modern with a spacious tile bathroom.
The pool is large and heated and there's also a private beach.
The hotel is located very close to Agios Nikolaos, although due to logistics, it's required to take a car to get there.
The town is laid-back, but has a lot of restarants and shopping.
Comment from Hotel Management
20 Jun 2024 by The Island Concept Team , Hotel Management
Dear Mr. Andrew,Greetings from sunny Crete.We are so thrilled how you beautifully described The Island Concept. It is always a pleasure to receive fantastic feedback from our valued guests like you, as this gives us a great drive to continue doing the finest for our guests. Truly, these are endless reasons why you should come back to our hotel over again. The scenic views, the serenity and calmness of the surrounding, the crystal-clear waters, our stunning rooms and of course our warm-hearted people, are just part of the surreal experiences. We look forward to your next visit for this yet another wonderful holiday. Thank you once again for having chosen The Island Concept! All of us here are excited to welcoming you back in not-too-distant future.
by A verified traveler
Posted 12 May 2024
Fantastic resort and amazing staff!!!
Comment from Hotel Management
20 Jun 2024 by The Island Concept Team , Hotel Management
Dear Mr. Pio, A heartfelt thank you for this lovely review you have shared with all of us.We truly appreciate your candid and kind comments. It warms the heart to learn that you have enjoyed the experiences throughout your stay. It is such a great feeling to flourish when doing what we aim to do. We cannot be happier knowing another guest was able to experience our excellent service and help discover the beauty of our little piece of paradise.All of us here are excited to welcoming you back in not-too-distant future.
by A verified traveler
Posted 18 Oct 2023
We loved our stay!!
The hotel was so relaxing, calm and the staff were all amazing!!
Loved the private beach!
Our room was fabulous and the views were amazing!
We Highly recommend a stay here!
Comment from Hotel Management
4 May 2024 by The Island Concept Team, Hotel Management
Dear John,Thank you so much for your wonderful review! We're thrilled to hear that you had a relaxing and enjoyable stay at the Island Concept Boutique Hotel. Our team takes great pride in providing exceptional service, and we're delighted that you found them amazing. It's fantastic to hear that you loved our private beach and that your room exceeded your expectations with fabulous views. We truly appreciate your recommendation and hope to welcome you back for another fantastic stay in the future!
by A verified traveler
Posted 25 Jun 2023 on Orbitz
Most phenomenal property! The grounds and views are amazing, the rooms luxurious, the people wonderful. I couldn’t recommend enough
Comment from Hotel Management
7 Jul 2023 by Dennis A. , Hotel Management
Dear Mrs. Gena, Thank your for choosing to stay at our hotel and for leaving such a phenomenal review. We are thrilled to hear that you had an amazing experience during you stay.Your kind words about our property, grounds, views and the wonderful staff mean a lot to us. We strive to create a memorable and enjoyable experience for all our guests, and it is rewarding to know that we succeeded in exceeding your expectations. Thank you for choosing our hotel for your stay. It was our pleasure to accommodate you and your family. Once again, we appreciate your feedback and recommendation. We look forward to welcoming you back in the future for another remarkable stay.With best regards,Dennis Antrievski Front Office Manager
by A verified traveler
Posted 15 Apr 2023 on Hotels
Amazing stay ! Such a beautiful place and wonderful staff. Management is excellent. Highly recommend for an unwinding getaway. We ll be back
Comment from Hotel Management
1 May 2023 by Dennis A. , Hotel Management
Dear guest, Thank you for taking the time to provide us with feedback regarding your recent stay. We are thrilled to hear that you enjoyed your experience with us and that our property was to your liking. Additionally, we appreciate your compliments on our staff and management, as we always aim to provide the highest level of service possible to our guests.Your recommendation means a lot to us, and we would love to welcome you back. If you require any assistance with future reservations, please do not hesitate to contact us.With warm regards,Dennis AntrievskiHotel Operations Manager
