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Cayo Exclusive Resort & Spa

5.0 star property
Mediterranean hotel with 5 restaurants and a full-service spa

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Photo gallery for Cayo Exclusive Resort & Spa

Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Point of interest
3 bars/lounges, poolside bar
View from property
Beach nearby, free beach shuttle, sun loungers, beach umbrellas
VIP Access

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking included
  • Air conditioning
  • Housekeeping

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Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Premium Room with Private Pool - Sea View

View from room

Premium Room with Private Pool - Sea View

Highlights

Furnished patio
Soundproofed
Private pool
Air conditioning
Heating
Free cribs/infant beds
Dining table
Smart TV
  • 33 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Executive Suite with Private Pool - Sea View

Premium bedding, Select Comfort beds, minibar, in-room safe

Executive Suite with Private Pool - Sea View

Highlights

Furnished patio
Separate sitting area
Soundproofed
Private pool
Air conditioning
Heating
Free cribs/infant beds
Dining table
  • 50 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Superior Room - Sea View

Premium bedding, Select Comfort beds, minibar, in-room safe

Superior Room - Sea View

Highlights

Furnished patio
Soundproofed
Air conditioning
Heating
Dining table
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 33 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Fam Room-Private pool -Sea View

Premium bedding, Select Comfort beds, minibar, in-room safe

Superior Fam Room-Private pool -Sea View

Highlights

Furnished patio
Soundproofed
Private pool
Air conditioning
Heating
Dining table
Smart TV
Hypo-allergenic bedding
  • 45 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Grand Suite with Private Pool & Outdoor living area - Sea View

Premium bedding, Select Comfort beds, minibar, in-room safe

Grand Suite with Private Pool & Outdoor living area - Sea View

Highlights

Furnished patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Heating
  • 90 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Family Duplex with Private Pool - Basement Level - Sea View

Terrace/patio

Family Duplex with Private Pool - Basement Level - Sea View

Highlights

Furnished patio
Soundproofed
Private pool
Air conditioning
Heating
Dining table
Smart TV
Hypo-allergenic bedding
  • 66 sq m
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Retreat with Private Pool - Sea View

Premium bedding, Select Comfort beds, minibar, in-room safe

Family Retreat with Private Pool - Sea View

Highlights

Furnished patio
Separate sitting area
Soundproofed
Private pool
Air conditioning
Heating
Free cribs/infant beds
Dining table
  • 80 sq m
  • Sea view
  • Sleeps 5
  • 1 Queen Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Room with Private Pool - Sea View

Premium bedding, Select Comfort beds, minibar, in-room safe

Superior Room with Private Pool - Sea View

Highlights

Furnished patio
Soundproofed
Private pool
Air conditioning
Heating
Dining table
Smart TV
Hypo-allergenic bedding
  • 33 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Executive Room with Private Pool - Sea View

Premium bedding, Select Comfort beds, minibar, in-room safe

Executive Room with Private Pool - Sea View

Highlights

Furnished patio
Soundproofed
Private pool
Air conditioning
Heating
Free cribs/infant beds
Dining table
Smart TV
  • 33 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Two Bedroom Interconnecting Rooms with Private Pool - Sea View

Premium bedding, Select Comfort beds, minibar, in-room safe

Two Bedroom Interconnecting Rooms with Private Pool - Sea View

Highlights

Furnished patio
Soundproofed
Private pool
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Dining table
  • 66 sq m
  • Sea view
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Duplex Two-Bedroom Suite with Private Pool - Sea View

Premium bedding, Select Comfort beds, minibar, in-room safe

Duplex Two-Bedroom Suite with Private Pool - Sea View

Highlights

Furnished patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Heating
  • 125 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Large Twin Sofa Bed

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About the neighborhood

Map
Elounda, Plaka, Agios Nikolaos, Crete, 720 53

What's nearby

  • Plaka Beach - 5 min walk
  • Elounda Windmills - 8 min drive
  • Spinalonga - 11 min drive
  • Spinalonga Castle - 16 min drive
  • Port of Agios Nikolaos - 20 min drive

Getting around

  • Nikos Kazantzakis Airport (HER) - 70 min drive

Restaurants

  • ‪Nikos Fish Tavern - ‬6 min drive
  • ‪Leonidas Taverna - ‬7 min drive
  • ‪Epico - ‬9 min walk
  • ‪Blend - ‬3 min drive
  • ‪Gorgona - ‬9 min walk

About this property

Cayo Exclusive Resort & Spa

Luxury eco-certified hotel near Plaka Beach
Located close to Spinalonga and Elounda Windmills, Cayo Exclusive Resort & Spa provides a free breakfast buffet, a poolside bar, and a terrace. Treat yourself to a body wrap, a manicure/pedicure, or a deep-tissue massage at Armonia Spa, the onsite spa. At the 5 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Mediterranean cuisine. Free in-room WiFi is available to all guests, along with a garden and a hair salon.
Additional perks include:
  • A seasonal outdoor pool and an indoor pool, with sun loungers and pool umbrellas
  • Free self parking
  • A roundtrip airport shuttle (surcharge), an electric car charging station, and express check-out
  • Outdoor furniture, tour/ticket assistance, and wedding services
  • Guest reviews give top marks for the helpful staff
Room features
All 116 rooms offer comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like furnished patios and pillow menus.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and Select Comfort beds
  • Rainfall showers, free toiletries, and hair dryers
  • 49-inch Smart TVs with premium channels
  • Wardrobes/closets, LED light bulbs, and childcare services

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Greek, Italian, Russian, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free beach shuttle
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 3 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Ambrosia Main Restaurant
  • Filema
  • Kelari Gourmet Restaurant
  • Sage & Thyme Mediterranea
  • Stone Beach by Cayo

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Private wine tours
  • Seasonal outdoor pool

Family friendly

  • Dining table
  • In-room babysitting (surcharge)
  • Indoor pool
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,292 square feet of conference space
  • 3 meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Swedish massages
  • Turkish bath

Accessibility

  • Cobblestone flooring in public areas
  • No elevator
  • Tile flooring in public areas
  • Tile flooring in room

More

  • 2 floors
  • 8 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2019
  • Comprehensive food waste policy
  • Double-glazed windows
  • Locally-owned and organized tours and activities
  • Mediterranean architecture
  • No plastic drinking straws
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch smart TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed during January, February, March, November, December, and April.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 70.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 120 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: EUR 120 (one-way), (up to 12 years old)
  • Rollaway bed fee: EUR 70.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Property Registration Number 1168606

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from April 15 to October 31
Pool access available from 10:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

Property is also known as

Cayo Exclusive Resort Spa
Cayo Exclusive Resort & Spa Hotel
Cayo Exclusive Resort & Spa Agios Nikolaos
Cayo Exclusive Resort & Spa Hotel Agios Nikolaos

Frequently asked questions

Does Cayo Exclusive Resort & Spa have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 10:00 AM–6:00 PM.

Is Cayo Exclusive Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Cayo Exclusive Resort & Spa?

Self parking is free at this property.

What time is check-in at Cayo Exclusive Resort & Spa?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Cayo Exclusive Resort & Spa?

Check-out is at 11:00 AM.

Does Cayo Exclusive Resort & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 120 per vehicle applies.

Where is Cayo Exclusive Resort & Spa located?

Situated near the beach, this luxury hotel is 0.3 mi (0.4 km) from Plaka Beach and 1.3 mi (2.1 km) from Spinalonga. Elounda Windmills and Agios Nikolaos Archaeological Museum are also within 12 mi (20 km).

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Cayo Exclusive Resort & Spa Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 79 out of 85 reviews
Rating 8 - Good. 3 out of 85 reviews
Rating 6 - Okay. 3 out of 85 reviews
Rating 4 - Poor. 0 out of 85 reviews
Rating 2 - Terrible. 0 out of 85 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Reuben

Great stay!
Stayed 2 nights in Jun 2024

10/10 Excellent

Emma

Lovely stay
Private pool and balcony with room is great. Breakfasts are lovely. Staff very helpful and friendly.
Stayed 10 nights in Oct 2024

10/10 Excellent

Gareth

Truly outstanding hotel. Room was immaculately clean, great view, fantastic cocktails and food, wonderful staff and great attention to the details. I would recommend without hesitation.
Stayed 6 nights in Oct 2024

10/10 Excellent

Corrin

Quiet area but amazing pool suites and very modern and clean
Stayed 7 nights in Aug 2024

10/10 Excellent

Derek

Beautiful property and location
Stayed 2 nights in Jul 2024

10/10 Excellent

Stephen

Lovely relaxing hotel, great service, recommended for a peaceful time in lovely surroundings
Stayed 9 nights in Jun 2024

10/10 Excellent

James

Room is clean, plenty of space, amazing view over the sea and Spinalonga. Private pool is worth a 5 star review on its own but the rest of the hotel adds even more, definitely worth it.
Stayed 5 nights in Oct 2024

10/10 Excellent

Ed

Amazing hotel. Thoroughly enjoyed our stay
Stayed 7 nights in Jun 2024

10/10 Excellent

Beth

Beautiful resort, extraordinary staff, delicious breakfast, thoughtfully designed rooms for families, nice gym and pools, convenient and easily walkable to the beach and town. Truly an extraordinary stay in every way. Kelari Restaurant is delicious and unique, and we had two amazing dinners there with exceptional service and lovely Cretan wine. One of the best resorts in which we have had the pleasure of staying. We'll be back!
Stayed 3 nights in Aug 2024

10/10 Excellent

Kevin

Amazing View!
Beautiful hotel with an amazing view of the sea and Spinalonga Island. Every room has a private plunge pool. Rooms are well arranged and spacious.
Stayed 2 nights in Aug 2024

10/10 Excellent

susan

Did not like the only buffet dining option...
Stayed 4 nights in Oct 2024

10/10 Excellent

Lisa

Splendid hotel! Highly recommend! The staff is friendly and super helpful. The place is gorgeous and well kept. Wish we could have stayed longer.
Stayed 2 nights in Jun 2024

10/10 Excellent

Stefan

Most amazing customer service I have experienced. I travel a lot and have visited quite a few places but this one has really topped all of them.
Stayed 5 nights in Aug 2024

10/10 Excellent

andrew

Cayo Crete was s awesome
I have travelled a lot and all over the world and this is probably the best hotel I have stayed in….Exclusive it certainly was….fantastic location, excellent quality and superb service
Personal plunge pool
Executive room
Room lounge area
Private sun terrace
Stayed 7 nights in May 2024

10/10 Excellent

Jason Ayodele

Beautiful, picturesque, amazing staff and food
Stayed 4 nights in Aug 2022

10/10 Excellent

Pavan

The hotel and its staff and everything during our stay was excellent. A very memorable stay.
Stayed 2 nights in Jun 2022

10/10 Excellent

Serge

Great hotel, people, services, restaurant Exceptional view Quiet Luxious but not too expensive One of our best hotel
Stayed 2 nights in Jul 2022

10/10 Excellent

Timothy

Accommodation is of the highest standard and staff are friendly and had working.
Stayed 7 nights in Sep 2022

10/10 Excellent

Julia

Premium room with sea view
Very cozy, clean and comfortable hotel. We stayed in the premium room which was very nice located on top of the hill.
Stayed 7 nights in Sep 2023

10/10 Excellent

Hasan

Nice staff pleasent overall
Stayed 3 nights in May 2023

10/10 Excellent

Rachel

Cayo was one of the best hotel experiences we have ever had. From the beautiful property, to the accommodating staff, we have no complaints and only praise for this hotel!
Stayed 4 nights in Sep 2022

8/10 Good

Elizabeth

Great hotel with friendly and helpful staff. Very good food and service in the restaurants. Good value for money. Thoroughly enjoyed our stay and would not hesitate to recommend a stay here.
Stayed 3 nights in Oct 2022

10/10 Excellent

Daniel

Room was perfect, private pool was fun, dinner buffet was delicious and staff was so nice. One of the best resorts I’ve ever stayed at and I wouldn’t hesitate to recommend this to anyone going to Plaka. Truly five stars!
Stayed 2 nights in Sep 2022

10/10 Excellent

Christos

Friendliness, Terrific villas
Stayed 3 nights in Jul 2022

10/10 Excellent

Irina

We got upgraded room , very nice.
Stayed 5 nights in Oct 2022