Ratings based on 37 Verified Reviews
3.6 Room cleanliness
3.9 Service & staff
3.4 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by Gerard
Short 2 night stay
Posted 8 Oct 2017 on HotelsRoom we had was tired but clean suggest you book the superior room and not standard as it has better facilities
Recommended
for Everyoneby A verified traveler from UK
Ok if on a budget
Posted 6 Oct 2017
Pros: The views
Cons: The food
We were disappointed that the room facilities didn't meet the description by Expedia. There were no toiletries supplied. The hotel said that only 'superior' rooms get them, but on Expedia web site it says that 'standard' rooms do.
At first the sheets provided were too small, but they gave us larger ones after we complained.
The food could have been more varied.
The hotel's position is excellent, with amazing views all across three bays from the terrace and dining room. Two beaches within walking distance. We had a car and could explore the island, but without that we would have felt a bit isolated, though there is a bus to Heraklion.
Recommended
for Everyoneby A verified traveler
Beautiful
Posted 29 Sep 2017Very nice place .. everyone was very friendly and professional
Recommended
for Everyoneby A verified traveler
Great three star hotel, with excellent food
Posted 6 Jul 2017
Pros: food, location view and very nice staff.
Cons: bathrooms.
Location: location is good close to the beach, great beach by the way, near by supermarket.
we stayed in the hotel for 9 days in the end of June, a family of 4 my wife and I and two kids, the hotel location is very nice, the view is for sure panoramic, the food is really good with a great variety everyday, you had the usual all inclusive foods i.e. pizza , chips chicken nuggests ...., plus every day a nice variety of traditional greek food.
the rooms are ok , we stayed in a sea view one which was lovely but the room itself is ok , the bathrooms need renovation though.
Recommended
for Everyoneby A verified traveler from B
Beautiful hotel perfect for a holiday
Posted 13 Apr 2017The hotel was extremely clean, our room fantastic, the kids loved it. The staff were brilliant, very friendly and helpful at all times. The location was amazing, beautiful setting and the view of the sea was incredible. Will for sure book again.
by ian from yorkshire
no entertainment for the kids at all very boring
Posted 4 Nov 2013
Pros: it was very clean ,rooms cleaned every day
Cons: entertainment for the kids is a must and the allinclusive should be till 11/30 at least
Location: on a hill but we enjoyed the walk to the beach and back
the allinclusive finishing at 10/30 was a first for us nice hotel but nothing to do good job the weather was with us
Recommended
for Everyoneby A verified traveler
Loved it-don't understand the bad reviews!
Posted 8 Jul 2013
Pros: Location was awesome. Food good, entertainment good, room clean and great staff.
Cons: One lady in the shop was quite rude.Housekeeping wouldn't change our floor towel all week for the bathroom which got wet and dirty due to a leak-why?
Location: A beautiful location which had an amazing view which was breathtaking at times. 15/20 mins drive from Heralion airport.
This hotel is in an amazing location with beautiful views. The food was good and we enjoyed every minute we were there. The two beaches near by are wonderful but not quite as close as stated but not too far away and worth the trip. I was there with a friend and the hotel catered for all groups of people; families, couples etc... Maybe not lads or girlie holiday makers looking for mad nights out though-too quiet for that which was perfect for our "get away from it all " holiday.
by A verified traveler from Kuwait
Disgusted!
Posted 17 Oct 2009Never judge a book by it's cover! After arriving in Iraklion Crete at the Agia Pelagia Hotel, I was greeted at the exterior entrance to the hotel by several cats and the scent of cat urine! Once I entered the hotel where I received my room key at the reception desk, I proceeded outside the exterior of the hotel where I was greeted again by several cats and the scent of cat urine! After entering my hotel room, I was highly disgusted with the bathroom! No shower curtain and when taking a shower, the hand held shower head sprays water on the bathroom floor and the shower basin fills with water! As a civilian contractor working and residing on a military installation in Kuwait, you would expect better accommodations than a trailer with complete bathroom with shower curtain, Cable Television, Free Internet access and the absence of cats and cat urine all provided free by the Military! I was offered by the hotel receptionist to upgrade my room, but at an additional cost to me! This would indicate that if you book a hotel reservation on expedia based on the photo's and information that is provided and after you arrive at you destination only to be disappointed and shocked by the accommodations you selected based on the information provided, the hotel and it's staff has no obligation in providing you an upgraded room without additional cost or a refund so that you can choose other hotel accommodations!
by A verified traveler
Posted 26 Sep 2024
by A verified traveler from Paris
hôtel agréable et personnel très gentil
Posted 17 Apr 2018Hôtel avec belle vue sur la mer entouré de verdure et de plantes. Hotel Difficile à trouver avec Waze car pas d adresse précise. Personnel très accueillant et très agréable.
Buffet a volonté pas très varié mais convenable.
Comment from Hotel Management
14 May 2018 by PANORAMA VILLAGE HOTEL, Hotel Management
Dear Mrs Yasmine, Thank you very much for the review. We hope to see you again in PANORAMA VILLAGE.
