Ratings based on 522 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Aug 2024 on Hotels
Comment from Hotel Management
26 Aug 2024 by Lorena Tres - General Manager, Hotel Management
Hello Mr. Mike, how is it going?Thank you for visiting us and also for reviewing us here on Expedia.com. Your feedback is of great importance because it motivates us to always search for improvement and dedication in our services.We hope to welcome you again in the future, it'll certainly be a great joy! Best regards,
by A verified traveler
Nice hotel
Posted 27 Jun 2024 on HotelsEveryone was very accommodating and friendly.
Comment from Hotel Management
27 Jun 2024 by Lorena Tres - General Manager, Hotel Management
Dear Sharon, how is it going? Thank you for visiting us and also for reviewing us here on Expedia.com . Your feedback is of great importance because it motivates us to always search for improvement and dedication in our services. We hope to welcome you again in the future, it'll certainly be a great joy! Best regards,
by A verified traveler
Posted 22 Jun 2024
Comment from Hotel Management
15 Jul 2024 by Lorena Tres - General Manager, Hotel Management
Dear Mr. Ryotaroo, We all know the importance of a review like yours, for it is through the Expedia.com site that many travelers choose to stay where they are going to have prior knowledge of the services of each hotel. It’s through your opinion that we will perfect our services and assure you that you will always find the best in our hotel. We hope to receive it again, be sure to visit us! Best Regards,
by A verified traveler
Posted 12 May 2024
Comment from Hotel Management
14 May 2024 by Lorena Tres - Gerente Geral, Hotel Management
Olá Sra. Suzi,Não sabe o quanto é gratificante receber uma avaliação como a sua, obrigada! Seu feedback nos motiva a buscar sempre mais e mais o encantamento para com os nossos hóspedes. Conte com toda a equipe Blue Tree Premium Manaus em sua próxima visita à Manaus. Certamente será uma imensa alegria lhe receber em nosso hotel! Quanto a proporcionar-lhe sorrisos e encantamento, já sabe que é o nosso maior objetivo!Logo na sua chegada, estaremos de braços abertos!Cordialmente,
by A verified traveler
Posted 27 Mar 2024
Friendly staff.
Comment from Hotel Management
1 Apr 2024 by Lorena Tres - General Manager, Hotel Management
Hello Mr. Farzad, how is it going?Thank you for visiting us and also for reviewing us here on Expedia.com. Your feedback is of great importance because it motivates us to always search for improvement and dedication in our services.We hope to welcome you again in the future, it'll certainly be a great joy! Best regards,
by A verified traveler
Posted 12 Jan 2024
Comment from Hotel Management
19 Jan 2024 by Lorena Tres - General Manager, Hotel Management
Hello Mr. Shukrallah how is it going?Thank you for visiting us and also for reviewing us here on Expedia.com. Your feedback is of great importance because it motivates us to always search for improvement and dedication in our services. We hope to welcome you again in the future, it'll certainly be a great joy! Best regards,
by A verified traveler
Posted 18 Nov 2023 on Travelocity
The first room I was checked in to already was occupied. I opened the door to find someone sleeping in the bed.
The second room I occupied had extremely loud music coming through the broken windows.
The third room I got was OK.
Comment from Hotel Management
22 Nov 2023 by Lorena Tres - General Manager, Hotel Management
Dear Mr. Michael,We all know the importance of a detailed review like yours, for it is through Expedia site that many travelers choose to stay where they are going to have a prior knowledge of the services of each hotel.It’s through your opinion that we will perfect our services and assure you that you will always find the best in our hotel.We are very sorry to hear that in some points we have left to be described in your comment, this is not really the standard of service and the service that we cherish in our hotels.We hope to receive it again, be sure to visit us!Best Regards,
by A verified traveler
Posted 19 Sep 2023
Comment from Hotel Management
13 Oct 2023 by Lorena Tres - General Manager, Hotel Management
Hello Mr. Hideaki, how is it going?Thank you for visiting us and also for reviewing us here on Expedia.com. Your feedback is of great importance because it motivates us to always search for improvement and dedication in our services.We hope to welcome you again in the future, it'll certainly be a great joy! Best regards,
by A verified traveler from PASADENA
Posted 17 Aug 2023 on Orbitz
Comment from Hotel Management
11 Sep 2023 by Lorena Tres - General Manager, Hotel Management
Hello Mr. ZHI, how is it going?Thank you for visiting us and also for reviewing us here on Expedia.com. Your feedback is of great importance because it motivates us to always search for improvement and dedication in our services.We hope to welcome you again in the future, it'll certainly be a great joy! Best regards,
by A verified traveler from PASADENA
Posted 15 Aug 2023 on Orbitz
Early check in available. Swimming pool water should be cleaner.
Comment from Hotel Management
15 Aug 2023 by Lorena Tres - General Manager, Hotel Management
Hello Mr. ZHI, how is it going?Thank you for visiting us and also for reviewing us here on Expedia.com. Your feedback is of great importance because it motivates us to always search for improvement and dedication in our services.We hope to welcome you again in the future, it'll certainly be a great joy! Best regards,
