Ratings based on 192 Verified Reviews
2.4 Room cleanliness
3.0 Service & staff
2.4 Room comfort
2.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Economical room
Posted 26 Oct 2020 on HotelsI wasn’t going to be staying long in room so I wanted comfortable clean bed and room. This room fit that bill. Excellent for the purpose
Comment from Hotel Management
27 Oct 2020 by Manager, Hotel Management
We can't thank you enough for sharing your feedback so that we can continue to improve upon our service and hospitality. We appreciate the comments regarding our bed and room. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.
by A verified traveler from Mt Pleasant MI
Posted 28 Aug 2020
The pictures must have been taken 10-20 years ago. This place is a dump. It smells so bad inside the rooms and outside the hotel. I bought febreeze to spray carpets with so I could stand it for a little bit. It seems to be a sort of longterm stay for the riffraff. The pimps and drug dealers will keep you up all night. And I believe they let pay by the hour type stuff happen. I left my reservation early as this place is just horrible.
Comment from Hotel Management
30 Aug 2020 by Manager, Hotel Management
Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement and I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuing improvements.
by A verified traveler
Posted 12 Jul 2020
This hotel was a large disappointment. We paid $70 and $75 respectively for 2 days. I realize this is not much, but considering the condition of the hotel, this was way over priced.
The place seems to be mostly people living there. There was 3 what looked to be blood stains on the comforter. The fitted sheet had lost its elastisity and came off repeatedly during the night. My husband's pillow smelled like head sweat so badly we had to remove it from the bed.
The door to our room was super loud and hard to shut and hard to open. I had to throw my weight against the door to open it. The lock on the door wiggled. I thought it might actually come off in my hands. Also, the security chain on the door did not work.
The curtain tracks were not lined up and to keep the curtains closed I had to prop stuff up against them.
The paint on the corridor ceiling was crumbling off in huge chunks and our towel rack was about 2 inches from being level. The "patio" chairs had ripped off material on the seats. To the point that you would go right through it if you actually tried to sit on them. The frames were really beat up and bent.
One more thing that kind if grossed me out was the coffee pot was located in the bathroom..
Comment from Hotel Management
15 Jul 2020 by Manager, Hotel Management
Thank you for taking the time to share your feedback. I am so sorry for the unfortunate incident that you experienced regarding the visit of unwelcome pests in your guest room. We take all reports of lacking service and issues with amenities and accommodations seriously particularly those that you have raised. I hope you will accept our sincerest apologies for these difficulties, and I thank you for bringing the matter to our attention. We do hope that you'll return to see how we are continuously improving to impress our guests more with each visit.
by A verified traveler
Posted 13 Mar 2020
Comment from Hotel Management
14 Mar 2020 by Manager, Hotel Management
Thank you for your honest feedback. We wish to let you know that your voice is of utmost importance to us. We want you to know that your voice is of utmost importance to us, and we thank you again for taking the time to share your experience and impressions of our hotel! I hope that everything turned out alright, and we are looking forward to seeing you again!
by A verified traveler
Posted 1 Mar 2020
Very close to Adrian College and easy to get find. .
Comment from Hotel Management
2 Mar 2020 by Manager, Hotel Management
Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. On behalf of our staff - it was our pleasure to make your stay comfortable. We aim to impress with our hospitality, and comfortable accommodations. I am glad that you enjoyed the value and the convenient location of our hotel! We look forward to welcoming you back during your next stay in the area.
by A verified traveler
Posted 4 Feb 2020
Comment from Hotel Management
5 Feb 2020 by Manager, Hotel Management
We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with a better experience on a future visit.
by A verified traveler
Posted 31 Jan 2020 on Hotels
Comment from Hotel Management
31 Jan 2020 by Manager, Hotel Management
We have high standards of hospitality and service and are always improving. We hope to see you again very soon!
by A verified traveler
Posted 30 Jan 2020 on Orbitz
They were in w onderful.. the staff.. and also attentive to if we needed fresh towels or supplies each day.
Comment from Hotel Management
31 Jan 2020 by Manager, Hotel Management
Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!
by A verified traveler
Posted 17 Jan 2020
Nothing really just the service . But the rooms and breakfast could be better
Comment from Hotel Management
25 Jan 2020 by Manager, Hotel Management
Know that your voice is of tremendous importance to us and we value your comments about our breakfast and service. We hope to see you again in the future. Thank you for your valuable business.
by A verified traveler
Posted 2 Dec 2019 on Hotels
Very loud area....people yelling fighting and out in parking lot all hours of the night!!
Comment from Hotel Management
3 Dec 2019 by Manager, Hotel Management
We can't thank you enough for sharing your feedback so that we can continue to improve upon our service and hospitality. We appreciate the comments regarding our parking and your insights regarding our area. We hope you will return so that we can provide you an even superior experience.
