Ratings based on 66 Verified Reviews
4.2 Room cleanliness
4.0 Service & staff
3.8 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Aug 2024
The property is great. The staff is awful. Very standoffish. They make you feel that you are an inconvenience. I never received a email in regards to their dining policy. We arrived around 7pm and had to drive back into town to find food. Overall it was a huge disappointment. With a friendly staff it would be amazing.
Comment from Hotel Management
20 Aug 2024 by JUFA Hotel Schloss Röthelstein, Hotel Management
Dear John,Thank you for your feedback. We are really sorry about your bad experiences. Almost 100% of our guests are always really satisfied with our services and, firstly, with our staff. All of our colleagues are always trying to give the best service to our guests to make their stay unforgettable.We are sorry if you had a bad feeling.Dear John, we hope we can welcome you in the future one more time in our hotel.Best regards,Your Jufa Hotel Schloss Röthelstein team
by A verified traveler
Posted 21 Aug 2023 on Hotels
by A verified traveler
Posted 8 Jul 2023
Comment from Hotel Management
11 Jul 2023 by JUFA Hotel Schloss Röthelstein, Hotel Management
Dear Matt,thank you for your great rating. We are glad that you enjoyed your stay and hope to see you again very soon.Sincerly,The team of the JUFA Schloss Röthelstein
by A verified traveler
Posted 17 Aug 2022 on Hotels
We had a great satu. For a family hotel, the playground and both indoors and outdoors playing facilities could be better equipped.
Comment from Hotel Management
18 Aug 2022 by Hoteldirektion, Hotel Management
Dear Guest,
Thank you very much for taking the time to provide feedback and for your generally very positive feedback.
We offer a variety of outdoor play facilities, such as a children's playground, table tennis and a multifunctional ball sports field. Unfortunately, our options are somewhat limited indoors due to the listed historical building structure, but we also have a lot of board games to borrow here in addition to a small children's play area.
Nevertheless, we would be very happy to welcome you again soon and send best regards from Admont,
Your team from the JUFA Hotel Schloss Röthelstein
by A verified traveler
Posted 11 Jul 2022
Comment from Hotel Management
30 Nov 2022 by Hoteldirektion, Hotel Management
Dear guest, thank you for your feedback.It's a pity that we couldn't completely convince you, but we would still be very happy to be able to completely convince you of our services when you stay in our hotel again.Greetings from Admont,Your team from the JUFA Hotel Schloss Röthelstein
by A verified traveler
Booking cancelled by the hotel
Posted 3 Jun 2019 on HotelsBooking was cancelled by the hotel due to technical problems
Comment from Hotel Management
14 Jun 2019 by Harald Schmid, Hotel Management
Dear Svein Arne, We would have liked to welcome you as a guest, nothing hurts us more than guests due to external circumstances on which we have no influence not to be able to host. Unfortunately, you also have the offered - higher classified - spare accommodation that we have offered you declined.
We regret that we did not find a common solution and are also surprised that a rating can be given even though the stay did not take place at all.
Sincerely, Harald Schmid (Regional Manager)
by A verified traveler
Stunning Mountains View
Posted 20 Aug 2018 on HotelsBeautiful and peaceful place. Incredible view but no A/C. It’s nice and cool in the mornings.
by Karl Rainer from Spain
Posted 5 Jun 2016 on Hotels
On arrival you are faced with a steep narrow road up to the castle. You keep your fingers crossed that you dont meet another car.The stall is very friendly although i asked not to be near lift my room was directly opposite which got changed with no fuss. Rooms a sparse and very basic no frills. But view is to die for, also very quiet. Breakfast is a good choice. So if you like hiking and outdoor life this is the place for you.
by Mr. S from Spalding
Wonderful views
Posted 7 Apr 2016 on HotelsCastle is about 2k out of Admont so quite isolated but with great views and lots of walking.
Hotel needs painting on outside but once inside it is beautiful having had a total repainted during the winter.
We booked a suite as it was very little extra,this was in one of the turrets.The bed was in the round part so wherever you looked the views from bed were spectacular,only draw back the bathroom was upstairs.Great shower though with hairdryer, however no kettle etc for hot drinks or fridge for cold drinks.
We were the only people staying but the made us an excellent evening meal with a good bottle of wine at a very reasonable price.Next morning the breakfast was excellent.
There was a conference that day so it was nice to see the place busy.
by Robert from Colorado
Super Service, Super View in Admont
Posted 24 Jul 2015 on HotelsThis is quite a nice hotel in Admont. It enjoys a supreme view overlooking Admont and Austrian mountains. The staff were friendly and very helpful. In fact, while the setting and hotel are quite nice, the service of the staff really set this hotel stay apart from all others. I would highly recommit it.
