Ratings based on 839 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Sep 2024
Great place to stay...and will stay again....but a big issue for us, is that the blinds let a lot of light in at night.
With a 12 month old...this was a big issue, as it kept her up all night !
Was like daytime....due to outdoor lighting next to the bedroom window .
Black out curtains to the bedrooms would make this place absolutely perfect....but would be a costly exercise to do every cabin !!
Comment from Hotel Management
14 Sep 2024 by West Beach Parks Team, Hotel Management
Thank you so much for your review Paul. We appreciate you taking the time to provide us with this valuable feedback and will ensure we take your comments into consideration to improve our offerings. We thank you for choosing to stay with us and do hope we can welcome you back again soon.
by A verified traveler
Posted 2 Sep 2024
Great stay
Comment from Hotel Management
6 Sep 2024 by West Beach Parks Team, Hotel Management
Thank you so much for your 5 out of 5 review Nikki! We are so thrilled to hear that you had a great stay. We appreciate you choosing to stay with us and do hope we can welcome you back again soon!
by A verified traveler
Posted 4 Aug 2024 on Wotif
The check in and check out was a very easy and none stressful process
Comment from Hotel Management
6 Aug 2024 by West Beach Parks Team, Hotel Management
Thank you for sharing your great feedback Michael - We are so pleased that you found the check in and check in process very easy. We appreciate you choosing to stay with us and do hope we can welcome you back again in the future!
by A verified traveler
Posted 23 Jul 2024 on Wotif
Comment from Hotel Management
13 Aug 2024 by West Beach Parks Team , Hotel Management
Thank you so much for your 5 out of 5 review Joylene - We appreciate you choosing to stay with us and do hope we can welcome you back again soon!
by A verified traveler from melbourne
Posted 9 Jul 2024 on Wotif
Fantastic property and you live life king size. Minor issues with plumbing but fixed on the spot. Access to beach, pool and airport.
Comfortable and awesome place to book, we are coming again✨💫⭐️
Comment from Hotel Management
26 Jul 2024 by West Beach Parks , Hotel Management
We extend our appreciation for your very lovely review, Prashant. Your decision to return and stay with us again means a great deal! We thank you for choosing to stay with us and we look forward to having the privilege of hosting you again when you return!
by A verified traveler
Posted 14 Apr 2024 on Wotif
Retreat was so roomy very clean retreat was quiet not far from facilities i will stay there again thanku
Comment from Hotel Management
23 Apr 2024 by West Beach Parks Team, Hotel Management
Thank you for sharing your 5/5 review Tracy – we are so thankful that you have taken the time to share your feedback with us and appreciate your lovely comments. We do hope we can welcome you back again in the future!
by A verified traveler
Posted 26 Mar 2024 on Hotels
Beautiful quiet and all new cabins , perfect for our holiday, location was great close to everything with easy access
Comment from Hotel Management
23 Apr 2024 by West Beach Parks Team, Hotel Management
Thank you so much for your 10 out of 10 review Dean! We appreciate you choosing to stay with us and do hope we can welcome you back again soon!
by A verified traveler
Posted 12 Oct 2023 on Wotif
Would have been great to have a coffee shop/kiosk on premises. Wonderful place to take young kids though. Just outstanding
Comment from Hotel Management
14 Oct 2023 by West Beach Parks Team, Hotel Management
Thank you so much for your 5 out of 5 review Margaret - We are so pleased to hear that you enjoyed your stay. Thank you for your feedback, we will ensure your suggestion is passed on to the relevant departments for review and consideration. We appreciate you choosing to stay with us and do hope we can welcome you back again soon!
by A verified traveler
Posted 1 Oct 2023 on Lastminute
Great location
Comment from Hotel Management
14 Oct 2023 by West Beach Parks Team, Hotel Management
Thank you for your 5 out of 5 review Adam - We appreciate you choosing to stay with us and do hope we can welcome you back again soon!
by A verified traveler
Posted 29 Sep 2023 on Wotif
Everything was pretty good, But a bbq at our cabin would have been better as a family of four and husband trying to cook for us all, fresh towels would of also been great as I had to wash towels when I didn’t really want to do after having surgery.
Comment from Hotel Management
14 Oct 2023 by West Beach Parks Team, Hotel Management
Thank you so much for your review Brenda - We really appreciate you taking the time to share your feedback and will ensure your comments are passed on to the relevant departments for review. We thank you for choosing to stay with us and do hope we can welcome you back again soon!
