Ratings based on 965 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Nov 2024
These were the noisiest rooms I've ever booked. There was a wide gap under the room door and also a gap around all sides, so all noise in the hallway was apparent. There was a connecting door with the adjoing room, and frnakly it may as well have been made of newpaper. I could hear every word of a normal volume conversation, every moment of the sexual activity and the TV. I didi not complain on the first night as the occupants were not acting unreasobaly, it was just dreadful sound insulation. I did seek redress the next day for the following two nights and the staff were responsive and helpful. No-one was booked into the adjoining room for the next two nights. The rooms were clean and the location is quite OK, and the staff (on every occasion) were very professional, but I cannot excuse that level of noise interference from a hotel that is charging me money. Inexcusable.
Comment from Hotel Management
14 Nov 2024 by vishnu, Hotel Management
Dear Iain,Thank you for you feedback!We are disappointed to read your initial experience with the room and happy to read the staff were able to assist the following day.We hope to welcome you back in the near future!Kind regards.Vishnu KrishnanFront Office Manager
by A verified traveler
Posted 6 Nov 2024
Fabtastic bath. Very friendly and approachable staff that helped us out alot! Will be staying again in the future.
Comment from Hotel Management
14 Nov 2024 by vishnu, Hotel Management
Dear Craig,Thank you for you feedback!We are happy to read you had an enjoyable stay with us!We hope to welcome you back in the near future!Kind regards.Vishnu KrishnanFront Office Manager
by A verified traveler
Posted 3 Nov 2024
Everything was perfect. They even reduced the price of parking in the car park due to an event going on which blocked off entry for parking. I would definitely stay here again
Comment from Hotel Management
3 Nov 2024 by Nure Tamanna- Duty Manager, Hotel Management
Hi Susan,Thank you for choosing to stay with us and for the review. We are thrilled to know that you have enjoyed your stay with us. We hope to see you again in the near future. Kind Regards,
by A verified traveler
Posted 23 Oct 2024
Some of the furnishings are very tired and need upgrading. The showers require climbing into a bath, and may prove difficult for those who are elderly and/or infirm.
Comment from Hotel Management
2 Nov 2024 by Vishnu, Hotel Management
Dear Dr. Carl,Thank you for your feedback.We will definitely share your comments with the team to make necessary improvements.We hope to welcome you back in the futureKind Regards. Vishnu KrishnanFront Office Manager
by A verified traveler
Posted 19 Oct 2024
Comment from Hotel Management
22 Oct 2024 by Nure Tamanna- Duty Manager, Hotel Management
Hi Leigh,Thank you for choosing to stay with us and for the review. We are thrilled to know that you have enjoyed your stay with us. We hope to see you again in the near future. Kind Regards,
by A verified traveler
Posted 19 Oct 2024
Good deal for one night accommodation in Adelaide
Comment from Hotel Management
22 Oct 2024 by Nure Tamanna- Duty Manager, Hotel Management
Hi Jennifer,Thank you for choosing to stay with us and for the review. We are thrilled to know that you have enjoyed your stay with us. We hope to see you again in the near future. Kind Regards,
by A verified traveler
Posted 6 Oct 2024
no water bottles,sparse coffee sachets,very little milk
Comment from Hotel Management
2 Nov 2024 by Vishnu, Hotel Management
Dear Chris,Thank you for your feedback.We hope to welcome you back in the futureKind regards,Vishnu Krishnan
by A verified traveler
Posted 1 Oct 2024
Great price and well located
Comment from Hotel Management
2 Oct 2024 by Nure Tamanna- Duty Manager, Hotel Management
Hi Leslie,Thank you for choosing to stay with us and for the review. We are thrilled to know that you have enjoyed your stay with us. We hope to see you again in the near future. Kind Regards,
by A verified traveler
Posted 30 Sep 2024
Comment from Hotel Management
2 Oct 2024 by Nure Tamanna- Duty Manager, Hotel Management
Hi Hilary,Thank you for choosing to stay with us and for the review. We hope to see you again in the near future. Kind Regards,
by A verified traveler
Posted 17 Sep 2024
Was nice simple clean and safe
