Ratings based on 941 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
Aaa
by A verified traveler from Adelaide
Posted 18 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Josh McQueen - Front Office Manager, Hotel Management
Dear Peter, Thank you for taking the time to rate your recent experience at Stamford Plaza Adelaide. We value your support and look forward to welcoming you back again soon.Warm regards,Josh McQueenFront Office Manager
by A verified traveler
Posted 16 Nov 2024
Great location , spacious rooms but old .
Comment from Hotel Management
18 Nov 2024 by Josh McQueen - Front Office Manager, Hotel Management
Dear Abhishek, Thank you for taking the time to rate and review your recent experience at Stamford Plaza Adelaide. We rely on your feedback to identify our guests' expectations and areas of improvement.We thank you for choosing to stay at the Stamford Plaza Adelaide and look forward to welcoming you back in the near future.Warm regards,Josh McQueenFront Office Manager
by A verified traveler
Posted 14 Nov 2024
Room service could have been better. Toasted ham and cheese sandwich was soggy and not served with chips as the picture woukd have you believe.
Comment from Hotel Management
14 Nov 2024 by Josh McQueen - Front Office Manager, Hotel Management
Dear Colin, Thank you for taking the time to rate and review your recent experience at Stamford Plaza Adelaide. We note your comment about the room service food and we have requested action where required. Your feedback and support are valuable, and we look forward to welcoming you again.Warm regards,Josh McQueenFront Office Manager
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
14 Nov 2024 by Josh McQueen - Front Office Manager, Hotel Management
Dear Varun, Thank you for taking the time to rate your recent experience at Stamford Plaza Adelaide. We value your support and look forward to welcoming you back for another great stay.Warm regards,Josh McQueenFront Office Manager
by A verified traveler
Posted 8 Nov 2024
The room air conditioner is pressnt to go off in about 20 minutes and the remote is fixed to the wall. We woke up sweating multiple times in the night on the two nights we stayed. I saw there was poor reviews of this hotel but did not
make much of it but here onwards I will always consider guest reviews. This is a 2 star hotel and expedia should not have it under five star.
Comment from Hotel Management
11 Nov 2024 by Josh McQueen - Front Office Manager, Hotel Management
Dear Warren, Thank you for taking the time to rate and review your recent experience at Stamford Plaza Adelaide.We have noted your feedback about the room air conditioning and our maintenance team is working through this glitch. Your feedback is very important to us. Please rest assure we are taking the appropriate measures to address the issue and prevent future occurrences. Regards,Josh McQueenFront Office Manager
by A verified traveler from Wright
Posted 4 Nov 2024
A very pleasant stay. Staff were welcoming. We were only there for one night so didn’t have time try many facilities but breakfast buffet was good and $10 cheaper if you pre book the night before.
Comment from Hotel Management
7 Nov 2024 by Josh McQueen - Front Office Manager, Hotel Management
Dear Lisa,Just a short note to thank you for completing our guest survey regarding your recent stay with us. I was delighted to read that you enjoyed your stay and rated many of our services highly.Thank you for choosing to stay at the Stamford Plaza Adelaide. We look forward to welcoming you back soon.Kind regards,Stamford Plaza Adelaide
by A verified traveler
Posted 4 Nov 2024
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Comment from Hotel Management
7 Nov 2024 by Josh McQueen - Front Office Manager, Hotel Management
Dear Melanie,Just a short note to thank you for completing our guest survey regarding your recent stay with us. I was delighted to read that you enjoyed your stay and rated many of our services highly.Thank you for choosing to stay at the Stamford Plaza Adelaide. We look forward to welcoming you back soon.Kind regards,Stamford Plaza Adelaide
by A verified traveler from Old Reynella
Posted 2 Nov 2024
The staff were amazing! The place is a bit dated but overall loved it and will definitely be back!
Comment from Hotel Management
11 Nov 2024 by Josh McQueen - Front Office Manager, Hotel Management
Dear Amber, Thank you for taking the time to complete our survey regarding your recent experience at Stamford Grand Adelaide. We rely on your feedback to identify our guests' expectations, areas of improvement and to reward outstanding staff. Your feedback and support are valuable, and we would welcome the opportunity of hosting you again when you next visit Glenelg.Warm regards, Josh McQueenFront Office Manager
by A verified traveler
Posted 2 Nov 2024
No
Comment from Hotel Management
11 Nov 2024 by Josh McQueen - Front Office Manager, Hotel Management
Dear Karen, Thank you for taking the time to rate and review your recent experience at Stamford Grand Adelaide. We value your support and do hope we have the opportunity of welcoming you back to the Stamford Grand.Kind regards,Josh McQueenFront Office Manager
