Ratings based on 588 Verified Reviews

4.5 out of 5
97% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 30 Dec 2024
Overall a good stay and I would stay again. The apartment was an ok size. Had all that you needed. Housekeeping were accommodating with requests such as extra towels etc. Very walkable to the market, food options and the main shopping strips. Parking is a little bit of a pain on the other side of the road at the bus station but not too bad.
5 out of 5
by A verified traveler

Posted 27 Dec 2024
Highly recommend. We will definitely stay here again.
5 out of 5
by A verified traveler

Posted 16 Nov 2024
A wonderfully modern, well-appointed apartment hotel. All staff from reception to house-keeping were courteous and helpful. The apartment had great facilities - bedroom and bedding of high quality and a good kitchen facilities. The hotel was a haven and we would stay there again.
Comment from Hotel Management
23 Nov 2024 by Coral, Hotel Management
Dear John,Thank you for sharing such a wonderful review! We're thrilled to hear that you enjoyed your stay with us and found our apartment hotel to be modern and well-appointed. It's fantastic to know that our staff, from reception to housekeeping, made a positive impact with their courteous and helpful service. We’re also pleased that the quality of the bedroom, bedding, and kitchen facilities met your expectations.We truly appreciate your feedback and would love to welcome you back for another great stay in the future. Should you need anything during your next visit, please don't hesitate to reach out.Kind regards,Coral HuiFront Office Supervisor
5 out of 5
by A verified traveler

Posted 8 Nov 2024
Comment from Hotel Management
23 Nov 2024 by Coral, Hotel Management
Thank you for your feedback.
5 out of 5
by A verified traveler

Posted 20 Oct 2024
Kind staff, a secure and modern facility and a gorgeous suite
Comment from Hotel Management
24 Oct 2024 by Coral, Hotel Management
Dear John, Thank you so much for taking the time to share your feedback. We look forward to welcoming you back to Quest on Franklin soon. Kind Regards, Quest on Franklin.
4 out of 5
by A verified traveler

Posted 5 Oct 2024
Comment from Hotel Management
9 Oct 2024 by Coral, Hotel Management
Thank you so much for the great review Pam! We hope to see you again next time. Kind Regards, Quest on Franklin
5 out of 5
by A verified traveler

Central

Posted 4 Oct 2024 on Hotels
Loved the spaciousness, serviced and so well equipped.
Comment from Hotel Management
9 Oct 2024 by Coral, Hotel Management
Thank you so much for the great review Rowan! We hope to see you again next time. Kind Regards, Quest on Franklin
3 out of 5
by A verified traveler

Posted 4 Oct 2024
Comment from Hotel Management
9 Oct 2024 by Coral, Hotel Management
Thank you so much for the review Anu! We hope to see you again next time. Kind Regards, Quest on Franklin
5 out of 5
by A verified traveler

Posted 4 Oct 2024 on Wotif
Quest apartments were very spacious, beautiful views of coast, very close to Central Market & Her Majesty’s Theatre, staff very efficient, highly recommend staying at Quest on Franklin
Comment from Hotel Management
9 Oct 2024 by Coral, Hotel Management
Dear Bronwyn, Thank you so much for taking the time to share your feedback. We look forward to welcoming you back to Quest on Franklin soon. Kind Regards, Quest on Franklin.
4 out of 5
by A verified traveler

Posted 1 Oct 2024 on Wotif
Well appointed apartment - very convenient to transport and shops.
Comment from Hotel Management
9 Oct 2024 by Coral, Hotel Management
Dear Judith, Thank you so much for taking the time to share your feedback. We look forward to welcoming you back to Quest on Franklin soon. Kind Regards, Quest on Franklin.