Ratings based on 951 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
Best location! Large room, comfortable bed. Staff went out of their way to be accommodating and friendly.
by A verified traveler
Posted 18 Nov 2024
House keeping was not done at 3pm even though I put the “please clean the room” sign up at 10am. Even after I called up, they tried to argue that the hotel policy allows house keeping till 5 pm to make the room. I have stayed at hundreds of 5 star hotels around the world and that was the first time I come across such policy.
by A verified traveler
Posted 17 Nov 2024
by A verified traveler
Posted 15 Nov 2024
The hotel was very nice and its location is very convenient for a short visit to Adelaide, you can easily walk from there to the Museum, the Art Gallery, the University, Rundle Mall, restaurants and others. There is also a free tram if you don't want to walk too much and want to visit the Botanic Garden, the Zoo is nearby but we did not visited this time. The tram to Glenelg beach is right there and it is a good place to visit. The Concierge is ready to show you how reach all those places. I am pointing all of this because it is not easy to take a taxi or uber in downtown Adelaide as there are many parking/stopping restrictions you have to walk to a taxi station.
Comment from Hotel Management
17 Nov 2024 by Alison - Hotel Operations Manager., Hotel Management
Thank you for your feedback, our location in the heart of the city gives our guest acces to so many of the main points of interest such as the Adelaide Oval, Botanic Gardens and Central Market and the free tram around the city really helps easpecially when you have walked to far & just need to get back to the hotel!
by A verified traveler
Posted 14 Nov 2024
Excellent property. Ordered room service dinner - mediocre food.
Comment from Hotel Management
17 Nov 2024 by Alison - Hotel Operations Manager., Hotel Management
Hi Carrie, thank you for taking the time to comment on your stay, whilst we are delighted that you liked the hotel we are sorry that we let you down with your room service dinner. Chef will review this with his team.
by A verified traveler
Posted 13 Nov 2024
Nice old building (gargoyles!) Done up well, right across Rundle Mall. Nice rooftop bar, breakfast good though a bit pricey.
Area very central, so convemient; but also a bit noisy (tram; Hindley st nightlife).
I also found the elevator bing sounds a bit annoying overnight; but was in a room right opposite the elevator, so this is likely not an issue in most rooms.
by A verified traveler
Posted 10 Nov 2024
I’ve stayed at the Mayfair when I first opened and then again recently. I was thinking about trying another hotel but because of my original experience I decided to come back . It getting old .. the bathroom walls are dirty and have water/dirty stains. I was a little tired when i arrived and snoozed through dinner service and tried to order some room service but the menus is limited and everything I tried to order wasn’t available - I think I may try something different on my next stay .
Comment from Hotel Management
11 Nov 2024 by Alison - Hotel Manager., Hotel Management
Thank you for sharing your experience, I am so sorry to read that we did not fully meet with your expectations for this stay. I will be following up on the points that you have highlighted.
by A verified traveler
Posted 6 Nov 2024
Great location, lovely and quiet, comfortable tastefully furnished rooms.
Comment from Hotel Management
11 Nov 2024 by Alison - Hotel Manager., Hotel Management
Thanks Ian, we are pleased to read your comments and look forward to welcoming you back again in the future.
by A verified traveler
Posted 3 Nov 2024
Would not stay there again .
Flower arrangement at reception completely wilted . A perfect metaphor for the review of this hotel. Very ordinary .
Dated, needs a renovation , service average at best .
Comment from Hotel Management
6 Nov 2024 by Alison - Hotel Manager., Hotel Management
Thank you for taking the time to review your stay, we are so sorry that we did not meet your full expecations for this stay.
by A verified traveler from Huntsville
Posted 1 Nov 2024
The Mayfair is a beautiful hotel in a great location, close to Randle mall shopping and also walkable to the river and major attractions.
Highly recommend.
Comment from Hotel Management
11 Nov 2024 by Alison - Hotel Manager., Hotel Management
Thanks Douglas, we are so pleased that you enjoyed your stay and would recommend us. I hope we have the chance to welcome you back again.
