Ratings based on 629 Verified Reviews

3.8 out of 5
77% of guests recommend
4.0 Room cleanliness
4.3 Service & staff
3.5 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 22 Dec 2024
Just a couple of small cleaning things that were missed ei gunk stuck to shower head etc
4 out of 5
by A verified traveler

Posted 21 Dec 2024
Due to ongoing refurbishment the facilities are affected
3 out of 5
by A verified traveler

Posted 16 Dec 2024
We stayed in the same room a few weeks ago and although old the facilities in the room were fine. This time the mattress seems to have caved in on one side, so a very uncomfortable night for my husband.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Dec 2024
3 out of 5
by A verified traveler from Mermaid Waters

This traveler left a rating score only Posted 2 Dec 2024
4 out of 5
by A verified traveler

Posted 27 Nov 2024
No lift, but staff offered to help with our luggage which we appreciated.
4 out of 5
by A verified traveler

Posted 26 Nov 2024
Great staff very helpful let me check in super early
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Nov 2024
3 out of 5
by A verified traveler

Posted 15 Nov 2024
Totally under construction, but was clean
4 out of 5
by A verified traveler

Posted 13 Nov 2024
Manager sorted an issue I had promtly and effectively. Thankyou to her.
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