Ratings based on 962 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Nov 2024
Great location, staff were excellent, room was great
by A verified traveler
Posted 27 Nov 2024
The check in staff were fabulous and set the tone for the stay. The room was clean and quiet. Good facilities.
The hotel was very close to shopping and dining options and I took a public bus from the airport that dropped off close to the hotel.
by A verified traveler
Posted 17 Nov 2024
Central. Goid staff and nice room
by A verified traveler
Posted 12 Nov 2024
Check in was easy, friendly and informative. Our room was small but not uncomfortable and the shower a good size.
by A verified traveler
Posted 10 Nov 2024
Very tidy, great location
by A verified traveler
Posted 5 Nov 2024
Excellent location, friendly staff.
by A verified traveler
Posted 2 Nov 2024
Location was perfect for our stay.
by A verified traveler
Posted 29 Oct 2024
The room provided did not meet the expected standards of comfort and cleanliness.
The room was in need of renovation and proper maintenance.
Comment from Hotel Management
30 Oct 2024 by ibis Adelaide team, Hotel Management
Dear Sanju,We appreciate your honest feedback. We have now addressed your comments on a few different platforms. Once again, we apologise if the room was not satisfying. In the future, please do let us know if anything is amiss during your stay so that we can do our best to ensure your comfort.
by A verified traveler
Posted 19 Oct 2024
Common areas (e.g. carpet) not very clean.
Polite staff. Very convenient location.
Comment from Hotel Management
22 Oct 2024 by ibis Adelaide team, Hotel Management
Dear Junming,Than you so much for staying with us and for taking the time to share some feedback!We wanted to apologise if the hallway carpet's condition caused any disappointment. We have scheduled professional cleaning for all hallways over the course of the next few months - something we will do each quarter to ensure we maintain a high standard going forward.Sincerely,
by A verified traveler
Posted 16 Oct 2024
Comment from Hotel Management
18 Oct 2024 by ibis Adelaide team, Hotel Management
Dear David,Thank you so much for staying with us and giving us such a great score! We hope to see you again in the near future.
