Ratings based on 991 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Dec 2024
Nice hotel in the heart of downtown shopping district
Comment from Hotel Management
10 Dec 2024 by Michelle, Hotel Management
Thank you for your review, I appreciate you taking the time to provide your feedback about your stay with us, We do hope to welcome you again, Kind regards, MichelleAccommodation Manager
by A verified traveler
Posted 5 Dec 2024
Incredibly helpful and welcoming staff. Large, clean rooms. Accessible.
Comment from Hotel Management
5 Dec 2024 by Michelle, Hotel Management
Thank you for your review Bridgette, I appreciate you taking the time to provide your feedback about your stay with us, We do hope to welcome you again, Kind regards, MichelleAccommodation Manager
by A verified traveler
Posted 28 Oct 2024
great value and a very comfy bed
Comment from Hotel Management
29 Oct 2024 by Michelle, Hotel Management
Thank you for your review James, I appreciate you taking the time to provide your feedback about your stay with us, We do hope to welcome you another time, Kind regards, MichelleAccommodation Leader
by A verified traveler
Posted 23 Oct 2024
Location good however works overnight in mall at hotel entrance was very noisy. No restaurant was disappointing. Excellent was coffee, milk etc daily. Probably wouldn't stay again as light into room and mall noise was too much. Room size is great. Reception was very helpful.
Comment from Hotel Management
24 Oct 2024 by Michelle, Hotel Management
Thank you for your review Graeme, I appreciate you taking the time to provide your feedback about your stay with us. Our Restaurant isn't open on Sunday & Mondays so I apologise that you weren't able to dine on the days you were here. We do have other room categories that are alot quieter in the Hotel. I am sorry for the inconvenience this was to your stay.Have a great day,Kind regards. MichelleAccommodation Leader
by A verified traveler
Posted 30 Sep 2024 on Wotif
The whole process from booking to cheicking in to checking out was very easy and smooth. Staff answerd any questions we had. Room was clean tidy and comfortable. Highly recommend and will be definitely be returning.
Comment from Hotel Management
1 Oct 2024 by Michelle, Hotel Management
Thank you for your wonderful review, I appreciate you taking the time to provide your feedback about your stay with us, I look forward to welcoming you back soon, Kind regards, MichelleAccommodation Leader
by A verified traveler
Posted 27 Sep 2024 on Wotif
Good service
Comment from Hotel Management
28 Sep 2024 by Michelle, Hotel Management
Thank you for your review Angela, I appreciate you taking the time to provide your feedback, We hope to welcome you back again, Kind regards, MichelleAccommodation Leader
by A verified traveler
Posted 12 Sep 2024 on Wotif
Good area
Comment from Hotel Management
12 Sep 2024 by Michelle, Hotel Management
Thank you for your review Shane, I appreciate you taking the time to provide your feedback about your stay with us, We hope to see you another time,Kind regards, MichelleAccommodation Leader
by A verified traveler
Posted 10 Sep 2024 on Wotif
Comment from Hotel Management
10 Sep 2024 by Michelle, Hotel Management
Thank you for your review Jeanette, I appreciate you taking the time to provide your feedback about your stay with us, We hope to welcome you again soon, Kind regards, MichelleAccommodation Leader
by A verified traveler
Posted 2 Sep 2024 on Hotels
Staff were great. Thank you.
Comment from Hotel Management
3 Sep 2024 by Michelle, Hotel Management
Thank you for your review Dean, I appreciate you taking the time to provide your feedback about your stay with us, We hope to welcome you again soon, Kind regards, MichelleAccommodation Leader
by A verified traveler
Posted 24 Aug 2024 on Wotif
Alot of banging against the wall of pipes and water running down the inside of the wall like someone was having a shower in a different room, didn't have much sleep but I was stressed it wasn't the room fault or the friendly staff, would like to stay there again and next time enjoy the room because it was a nice place in a good area, price was good, I'll be back. Thumbs up.
Comment from Hotel Management
24 Aug 2024 by Michelle, Hotel Management
Thank you for your wonderful review, I appreciate you taking the time to provide your feedback about your stay with us,We look forward to welcoming you back again, Kind regards, MichelleAccommodation Leader
