Ratings based on 951 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Dec 2024
Property was very nice, in a convenient location and was very clean, would recommend and also stay again.
Comment from Hotel Management
3 Dec 2024 by Pankaj , Hotel Management
Dear Brooke,Thank you so much for your kind words and positive feedback. We're thrilled to hear that you had a great experience with us at Hotel Grand Chancellor Adelaide. Your satisfaction is our top priority, and it means the world for us to know that we met your expectations.We genuinely appreciate your support and once again, thank you for taking the time to share your positive experience with us. Warm regards,Pankaj TanwarExecutive Assistant Manager
by A verified traveler from Roxby Downs
Posted 1 Dec 2024
Returning client. Like rooms, rooms clean, beds comfortable.
Dined in food enjoyable, only fault was steak abit tough but other than that minor issue remaining dishes very enjoyable. Would recommend gin and tonic cheesecake for dessert to top off a enjoyable meal.
Comment from Hotel Management
3 Dec 2024 by Pankaj , Hotel Management
Dear Michelle,Thank you for your valuable feedback regarding your recent stay with us at Hotel Grand Chancellor Adelaide. I am glad that you enjoyed the experience and the vibe, we look forward to welcoming you back soon. We genuinely appreciate your support, once again, thank you for taking the time to share your positive experience with us. Warm regards,Pankaj TanwarExecutive Assistant Manager
by A verified traveler
Posted 30 Nov 2024
Close to everything I needed.
Comment from Hotel Management
3 Dec 2024 by Pankaj , Hotel Management
Dear Joylene,Thank you so much for taking the time to leave a cracking rating. We're stoked and it motivates us to keep up the good work.We look forward to welcoming you again.Thanks once again for your support. Have a fantastic day!Best regards,Pankaj TanwarExecutive Assistant Manager
by A verified traveler
Posted 30 Nov 2024
Excellent location. Staff are friendly. Boutique hotel.
Comment from Hotel Management
3 Dec 2024 by Pankaj , Hotel Management
Dear Tao,Thank you so much for taking the time to leave a cracking rating. We're stoked and it motivates us to keep up the good work.We look forward to welcoming you again.Thanks once again for your support. Have a fantastic day!Best regards,Pankaj TanwarExecutive Assistant Manager
by A verified traveler
Posted 30 Nov 2024
Comment from Hotel Management
3 Dec 2024 by Pankaj , Hotel Management
Dear Alan,Thank you so much for taking the time to leave a cracking rating. We're stoked and it motivates us to keep up the good work.We look forward to welcoming you again.Thanks once again for your support. Have a fantastic day!Best regards,Pankaj TanwarExecutive Assistant Manager
by A verified traveler
Posted 28 Nov 2024
Comment from Hotel Management
3 Dec 2024 by Pankaj , Hotel Management
Dear John,Thank you so much for taking the time to leave a cracking rating. We're stoked and it motivates us to keep up the good work.We look forward to welcoming you again.Thanks once again for your support. Have a fantastic day!Best regards,Pankaj TanwarExecutive Assistant Manager
by A verified traveler
Posted 25 Nov 2024
The room was a good size and clean. Mini fridge was handy and the bathroom was also very good. The staff were friendly.
I was on the 11th floor and there was a lot of noise. Yes, the property is in the CBD but it was still really noisy over the weekend. I can’t imagine what it was like on lower floors. I was also in a room with an adjoining door to the room next door. That was very noisy, I could hear the people in the room next to me the whole time, which was not ideal. If you were to find yourself in one of these rooms I would request a room change.
Also, the website says you will be charged $50 deposit but it’s actually $50 per day. Upon checking in, the reception staff said it would be refunded immediately at check out. Upon check out, the staff said it could be 10-14 days. Irritating.
Overall, a good location and a good place to put your head down but be aware of the noise.
by A verified traveler
Posted 24 Nov 2024
Gave vouchers for not having room cleaned and changing of towels. Great incentive 👍
Comment from Hotel Management
28 Nov 2024 by Pankaj , Hotel Management
Dear Sandi,Thank you for your valuable feedback regarding your recent stay with us at Hotel Grand Chancellor Adelaide. I am glad that you enjoyed the experience and the vibe, we look forward to welcoming you back soon. We genuinely appreciate your support, once again, thank you for taking the time to share your positive experience with us. Warm regards,Pankaj TanwarExecutive Assistant Manager
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
28 Nov 2024 by Pankaj , Hotel Management
Dear RuthThank you so much for taking the time to leave a 5-star review! We're stoked and your rating encourages us to keep up the good work.We look forward to seeing you again.Thanks once again for your support. Have a fantastic day!Best regards,Pankaj TanwarExecutive Assistant Manager
by A verified traveler from AIRPORT WEST
Posted 23 Nov 2024
Excellent location within easy walk to shops and transport. Surprisingly quiet rooms with blackout curtains.
Comment from Hotel Management
28 Nov 2024 by Pankaj , Hotel Management
Dear Roxanne,Thank you so much for taking the time to leave a 5-star review! We're stoked and your rating encourages us to keep up the good work.We look forward to seeing you again.Thanks once again for your support. Have a fantastic day!Best regards,Pankaj TanwarExecutive Assistant Manager
