Ratings based on 247 Verified Reviews
3.5 Room cleanliness
4.2 Service & staff
3.2 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Sep 2024
Comment from Hotel Management
25 Sep 2024 by Julia, Hotel Management
Thanks
by A verified traveler
Posted 26 Jul 2024
Loved this place :)
Comment from Hotel Management
29 Jul 2024 by Manager, Hotel Management
Thanks Eileen
by A verified traveler
One night stopover
Posted 21 Jul 2024 on HotelsOur room was a bit dated but honestly it was great for the price (& we were told by the friendly staff that the hotel
accommodation is being upgraded soon). The room was clean, the bed was comfortable and the shower was hot. We also enjoyed our meal in the bistro.
Comment from Hotel Management
24 Jul 2024 by Manager, Hotel Management
Thanks for your feedback Laura, yes we are looking forward to a full renovation later in the year
by A verified traveler
Posted 5 Jul 2024
Excellent location, right on the beach and near dining options- clean, well-maintained accommodation.
Comment from Hotel Management
8 Jul 2024 by Manager, Hotel Management
Thanks Fiona
by A verified traveler
Stairs to hell,...
Posted 2 Jun 2024 on HotelsThe location it is amazing, the room it is shocking, small noise bed, holes on the wall, dirty carpet along the hall,...Better to stay on a, backpackers for that money.
Even coffee, was not right, at the bistro.
Expensive for what it is.
That hotel must be at the same level of the oaks, stamford,...etc...
Comment from Hotel Management
3 Jun 2024 by Manager, Hotel Management
Thanks for your feedback, we are not aware of any holes in the walls so will follow this up. We look forward to a full renovation later in the year which will correct all these issues.Thanks again for sending us your feedback
by A verified traveler
Posted 13 May 2024
Just the basics in our room but exactly what we needed. Fantastic price. Hot shower, great food, TV, fridge, kettle, awesome bed. And service was excellent!
Comment from Hotel Management
17 May 2024 by Manager, Hotel Management
Thank you so much Linda
by A verified traveler
Posted 29 Apr 2024
The rooms are old and disgusting, they look very different to online photo. Currently seeking a full refund as we booked 4 nights. And only stayed one as there was no other accommodation available that night. Staff seemed helpful in processing the refund, not sure if Expedia are going to provide the refund.
Comment from Hotel Management
1 May 2024 by Manager, Hotel Management
Thanks Patrick we have organised your refund through expedia.We are having a full renovation later in the year so our budget accommodation will see a vast improvement.Thanks again
by A verified traveler
Posted 25 Apr 2024 on Wotif
Dirty bin in the bathroom.
Dirty porcelain bowl (outside)
Overflow of water from bathtub, when on full drainage.
Remove old cupboards(50’s)
Remove Old windows.
Clean bed sheets.
Food excellent.
Comment from Hotel Management
29 Apr 2024 by Manager, Hotel Management
Thanks for your review, we are having a full renovation later in the year which will improve all these issues, thanks again
by A verified traveler
Posted 24 Apr 2024
All the Staff from Chambermaids,Chefs,Waiters and Management were excellent They could not do enough for you always polite courteous and friendly
But unfortunately the accommodation leaves much to be desired
The rooms were adequate but the decor,flooring, paintwork shower requires massive refurbishment along with the rest of the building
It is basically a 2 star hotel and should be mentioned in your description for people looking to book
Comment from Hotel Management
29 Apr 2024 by Manager, Hotel Management
Thanks Barry we are having a full renovation later in the year which will update all the accommodation so will be a huge improvement. Thanks again for your feedback
by A verified traveler
Posted 11 Apr 2024 on Wotif
Room needs a good new coating of paint and tiles regrouted
Comment from Hotel Management
12 Apr 2024 by Manager, Hotel Management
Thanks Helen we are having a full renovation later in the year
