Ratings based on 205 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Nov 2024
Good property with lots of amenities and good staff
Comment from Hotel Management
3 Nov 2024 by Srsuhti, Hotel Management
Thank you for completing our online guest satisfaction survey following your recent stay. We were thrilled to learn about your experience. Your feedback has been shared among the team and everyone is motivated to work harder towards achieving the high level of customer satisfaction. We hope to see you in near future for another memorable stay. Yours sincerely, Avani Adelaide Residences
by A verified traveler
Posted 22 Aug 2024 on Hotels
Comment from Hotel Management
31 Aug 2024 by Team Avani , Hotel Management
Dear Francis,Thank you for your outstanding rating.Kind regards,
by A verified traveler
Posted 19 Aug 2024 on Hotels
The one and only issue is the efficiency of the reception desk. It is tight on space and only ever has one person on and it feels like they take a long time on any task. I had to go down three times to ask to get my room serviced which was very frustrating. Overall fantastic accommodation and I will definitely stay again but they need to slicked up the check in and support services
Comment from Hotel Management
31 Aug 2024 by Team Avani , Hotel Management
Dear Neil,Thank you for your constructive feedback.We have noted your issues and will definitely follow up.Please accept our sincere apology for the inconvenience caused. We would be definitely happy to have you again with us and try our best to avoid same things from happening again.Yours sincerely,
by A verified traveler
Posted 28 Jul 2024 on Wotif
Was a fantastic apartment except for shower drain which smelt terrible. We advised staff who said they would deal with it
Comment from Hotel Management
28 Jul 2024 by Team Avani , Hotel Management
Dear Dennis,Thank you for positive remarks and constructive feedback. We have investigated the issue and resolved it.We hope to see you again in near future for another memorable stay.Thank youYours sincerely,
by A verified traveler
Posted 14 Jul 2024
Comment from Hotel Management
4 Aug 2024 by Team Avani , Hotel Management
Dear Craig,Thank you for your outstanding rating.We were thrilled to learn that you enjoyed your stay and hope to see you again for another memorable experience.Yours sincerely,
by A verified traveler
Posted 24 Jun 2024 on Hotels
Spacious room, helpful staff, good central location, love the pool & steam room, very well priced.
Comment from Hotel Management
25 Jun 2024 by Team AVANI , Hotel Management
Dear Cheryll,Thank you for your outstanding remarks and positive feedback. Your feedback has served as a motivation to our colleagues to work more diligently. Yours sincerely,
by A verified traveler
Posted 20 Jun 2024 on Wotif
Super cosy, classy, home away from home. Great amenities, very clean. Comfy bed. Lovely workers. This place will become my regular the next time I'm in SA.
Comment from Hotel Management
22 Jun 2024 by Team AVANI , Hotel Management
Dear Brenna,Thank you for your outstanding review.We were thrilled to hear that you enjoyed your stay and that you liked the cleanliness and hospitality of our friendly colleagues.Your feedback has been shared among the team and everyone and rejuvenated and motivated to work harder.Yours sincerely,
by A verified traveler
Posted 11 May 2024 on Hotels
Very friendly staff upon arrival and lovely spacious room with all amenities. Only fault I can pick was Kids Breakfast menu which was advertised online but then to be told it was only available school holidays so not really any age appropriate kids breakfast available
Comment from Hotel Management
11 May 2024 by Team AVANI, Hotel Management
Thank you for the constructive feedback.We will revise the menu and apologize for any inconvenience caused due to confusion. We look forward to welcome you in future for another memorable experiences.Kind regards,
by A verified traveler
Posted 22 Mar 2024
Two Bedroom/2 Bathroom options were amazing.
Comment from Hotel Management
31 Mar 2024 by ., Hotel Management
Thank you for completing our online guests satisfaction survey following your recent stay. We were thrilled to learn that you enjoyed your stay and that you liked the property. Your feedback has been shared among the team and everyone is highly motivated to work harder towards achieving highest level of customer satisfaction. We look forward to welcome you again in near future for another memorable stay. Yours sincerely, Avani Adelaide Residences
by A verified traveler
Posted 19 Mar 2024
Was given a 1 bedroom in the other tower so had to go via 2 separate lifts to gain access to the room. Saturday night pub next door had music until 2am which was disappointing as requested a quiet room. Pool and cafe were good and staff were friendly.
Comment from Hotel Management
20 Mar 2024 by Team AVANI , Hotel Management
Dear Jane,Thank you for your honest feedback. We are continuously trying to improve our customer service. However, sometimes due to external factor we became unable to meet your expectations. We would like to apologize for that.However, we thank you for positive words for our cafe and hospitality of our friendly team.Yours sincerely,
