Ratings based on 969 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Nov 2024
Great hotel. Stayed on a Friday night which, for no fault of the hotel, was noisy and loud from the streets, even from level 4.
Comfortable bed and very clean. Would stay again but maybe not at the weekend.
Comment from Hotel Management
1 Dec 2024 by Peter, Hotel Management
Dear Laura,Glad you enjoyed your stay with us. I'll have a chat with our neighbours regarding their responsibilities for noise control.Hope to see you back again.With best regards,Peter
by A verified traveler
Posted 29 Nov 2024
Average stay, kitchenette not stocked well (1 fork as an example!), fridge froze everything on top shelf. Bathroom drain was smelly, exhaust fss as n runs constantly and really noisy. Average stay but won’t be returning
Comment from Hotel Management
1 Dec 2024 by Peter, Hotel Management
Dear Karen,Apologies for not living up to your expectations. Simply not good enough on our behalf. I will follow up with the team regarding the housekeeping concerns raised.Sincerely,Peter
by A verified traveler
Posted 26 Nov 2024
I’ve stayed here before so happy to stay here again. Located on Hindley street, which if you keep walking up straight for about 10 mins brings you to Rundle Mall. Car parking is additional at $29 p/d. I had to park off-site.
Tram is close but I love walking everywhere which I did - markets, the old gaol, botanical gardens, even to entertainment centre.
Grateful for the room upgrade. Very spacious.
Rooftop pool is beautiful but cold.
The area is bustling, some shady characters but act like a local and you’re fine!
Comment from Hotel Management
26 Nov 2024 by Peter, Hotel Management
Hi Yvette,thank you for all your feedback. Really appreciate that. Glad you enjoyed your stay. Hope to see you back again soon.With best regards,Peter
by A verified traveler
Posted 26 Nov 2024
Comment from Hotel Management
26 Nov 2024 by Peter, Hotel Management
Hi Dawn,Thank you for rating your recent stay with us 5 out of 5. Glad you enjoyed your visit.With best regards,Peter
by A verified traveler
Posted 8 Nov 2024
Comment from Hotel Management
9 Nov 2024 by Peter, Hotel Management
Dear W,Thank you for rating your stay 4 out of 5. Trust you enjoyed our stay with us.With best regards,Peter
by A verified traveler
Posted 6 Nov 2024
Very comfortable and a convenient location. The rooftop pool is fantastic!
Comment from Hotel Management
8 Nov 2024 by Peter, Hotel Management
Hi Jessica,so glad you enjoyed your recent stay with us.With best regards,Peter
by A verified traveler
Posted 4 Nov 2024
Close to shopping centres
Comment from Hotel Management
4 Nov 2024 by Peter, Hotel Management
Hi Sandra,Glad you enjoyed our location and stay.With best regards,Peter
by A verified traveler
Posted 31 Oct 2024
Comment from Hotel Management
1 Nov 2024 by Peter, Hotel Management
Dear Maria,Thank you for rating your stay 4 out of 5. Trust you enjoyed your stay with us.With best regards,Peter
by A verified traveler
Posted 28 Oct 2024
Great stay however the chrome cast is outdated and wasnt working. We asked the staff and they said that this is the case for at least half the rooms... a bit disappointing for the price since we wouldve liked to watch our favourite netflix shows. Kitchen was perfect.
Comment from Hotel Management
28 Oct 2024 by Peter, Hotel Management
Dear Katrina,Glad you enjoyed your stay. Thank you for your feedback regarding Chromecast. It's a work in progress at the moment to complete all rooms. Hopefully that will be fulfilled soon.With best regards,Peter
by A verified traveler from Dee Why
Posted 26 Oct 2024
It was an ok work stay for our staff member, although he lamented being a bit too far from the centre for an easy walk.
Comment from Hotel Management
28 Oct 2024 by Peter, Hotel Management
Thank you Bertold for your review and feedback. Appreciate that.With kind regards,Peter
