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H10 Costa Adeje Palace

4.0 star property
Black sand beach and a fitness center, near El Duque Beach

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Photo gallery for H10 Costa Adeje Palace

Exterior
Exterior
Exterior
Reception
Desk, free rollaway beds, free WiFi, bed sheets

Reviews

8.2 out of 10
Very good

Popular amenities

  • All inclusive
  • Parking available
  • Bar
  • Hot Tub
  • Breakfast available
  • Room service
The current price is P15,859
P16,969 total
includes taxes & fees
Mar 17 - Mar 18

Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for Superior Double Room (3 Adults)

Desk, free rollaway beds, free WiFi, bed sheets

Superior Double Room (3 Adults)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Private bathroom
Rainfall showerhead
Hair dryer
Eco-friendly cleaning supplies
  • 34 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Double Room (2 Adults)

Desk, free rollaway beds, free WiFi, bed sheets

Superior Double Room (2 Adults)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Private bathroom
Rainfall showerhead
Hair dryer
Eco-friendly cleaning supplies
  • 34 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite (2 Adults and 1 Child)

Desk, free rollaway beds, free WiFi, bed sheets

Junior Suite (2 Adults and 1 Child)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Private bathroom
Bathrobes
Hair dryer
Eco-friendly cleaning supplies
  • 50 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Double Room (2 Adults + 1 Child)

Desk, free rollaway beds, free WiFi, bed sheets

Superior Double Room (2 Adults + 1 Child)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Private bathroom
Rainfall showerhead
Hair dryer
Eco-friendly cleaning supplies
  • 34 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Double Room Single Use

Desk, free rollaway beds, free WiFi, bed sheets

Superior Double Room Single Use

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Private bathroom
Rainfall showerhead
Hair dryer
Eco-friendly cleaning supplies
  • 34 sq m
  • Partial sea view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room (2 Adults)

Desk, free rollaway beds, free WiFi, bed sheets

Family Room (2 Adults)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Private bathroom
Rainfall showerhead
Hair dryer
Eco-friendly cleaning supplies
  • 40 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Double Room (3 Adults)

Desk, free rollaway beds, free WiFi, bed sheets

Standard Double Room (3 Adults)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Private bathroom
Hair dryer
Eco-friendly cleaning supplies
Satellite channels
  • 34 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Double Room (2 Adults and 1 Child)

Desk, free rollaway beds, free WiFi, bed sheets

Standard Double Room (2 Adults and 1 Child)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Private bathroom
Hair dryer
Eco-friendly cleaning supplies
Satellite channels
  • 34 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Privilege (3 Adults)

Desk, free rollaway beds, free WiFi, bed sheets

Privilege (3 Adults)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Bathrobes
Private bathroom
Hair dryer
Rainfall showerhead
  • 34 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Double Room Single Use

Desk, free rollaway beds, free WiFi, bed sheets

Standard Double Room Single Use

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Private bathroom
Hair dryer
Eco-friendly cleaning supplies
Satellite channels
  • 34 sq m
  • Sleeps 1
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Privilege (2 Adults and 1 Kid)

Desk, free rollaway beds, free WiFi, bed sheets

Privilege (2 Adults and 1 Kid)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Bathrobes
Private bathroom
Hair dryer
Rainfall showerhead
  • 34 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Privilege (2 Adults)

Desk, free rollaway beds, free WiFi, bed sheets

Privilege (2 Adults)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Bathrobes
Private bathroom
Hair dryer
Rainfall showerhead
  • 34 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite (3 Adults)

Desk, free rollaway beds, free WiFi, bed sheets

Junior Suite (3 Adults)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Separate bedroom
Private bathroom
Bathrobes
Hair dryer
  • 50 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite (2 Adults and 2 Kids)

Desk, free rollaway beds, free WiFi, bed sheets

Junior Suite (2 Adults and 2 Kids)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Private bathroom
Bathrobes
Hair dryer
Eco-friendly cleaning supplies
  • 50.0 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Double Room (2 Adults)

Desk, free rollaway beds, free WiFi, bed sheets

Standard Double Room (2 Adults)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Private bathroom
Hair dryer
Eco-friendly cleaning supplies
Satellite channels
  • 34 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Double Room, Partial Sea View (2 Adults and 1 Children)

Desk, free rollaway beds, free WiFi, bed sheets

Standard Double Room, Partial Sea View (2 Adults and 1 Children)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Private bathroom
Hair dryer
Eco-friendly cleaning supplies
Satellite channels
  • 34 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite (2 Adults)

Desk, free rollaway beds, free WiFi, bed sheets

Junior Suite (2 Adults)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Separate bedroom
Private bathroom
Bathrobes
Hair dryer
  • 50 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room (3 Adults)

Desk, free rollaway beds, free WiFi, bed sheets

Family Room (3 Adults)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Private bathroom
Rainfall showerhead
Hair dryer
Eco-friendly cleaning supplies
  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Double Room, Partial Sea View (2 Adults)

Desk, free rollaway beds, free WiFi, bed sheets

Standard Double Room, Partial Sea View (2 Adults)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Private bathroom
Hair dryer
Eco-friendly cleaning supplies
Satellite channels
  • 34 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room (2 Adults and 2 Kids)

Desk, free rollaway beds, free WiFi, bed sheets

Family Room (2 Adults and 2 Kids)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Private bathroom
Rainfall showerhead
Hair dryer
Eco-friendly cleaning supplies
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room (2 Adults and 1 Children)

Desk, free rollaway beds, free WiFi, bed sheets

Family Room (2 Adults and 1 Children)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Private bathroom
Rainfall showerhead
Hair dryer
Eco-friendly cleaning supplies
  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Double Room, Partial Sea View (3 Adults)

Desk, free rollaway beds, free WiFi, bed sheets

Standard Double Room, Partial Sea View (3 Adults)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Private bathroom
Hair dryer
Eco-friendly cleaning supplies
Satellite channels
  • 234 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Double Room Single Use, Partial Sea View

Desk, free rollaway beds, free WiFi, bed sheets

Standard Double Room Single Use, Partial Sea View

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Private bathroom
Hair dryer
Eco-friendly cleaning supplies
Satellite channels
  • 34 sq m
  • Partial sea view
  • Sleeps 1
  • 1 Queen Bed OR 2 Twin Beds

Similar properties

Property grounds

H10 Gran Tinerfe

  • Pool
  • All inclusive
  • Spa
  • Free WiFi
8.8 out of 10, Excellent, (390)
The price is P16,894
P18,077 total
includes taxes & fees
Mar 24 - Mar 25
H10 Gran Tinerfe
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About the neighborhood

Map
Playa La Enramada, La Caleta, Adeje, Tenerife, 38679

What's nearby

  • El Duque Beach - 6 min walk
  • Tenerife Top Training - 17 min walk
  • Fañabé Beach - 4 min drive
  • Golf Costa Adeje - 6 min drive
  • Siam Park - 9 min drive

Getting around

  • Tenerife South Airport (TFS) - 22 min drive

Restaurants

  • ‪Yum Yum - ‬4 min drive
  • ‪Restaurante Celso - ‬11 min walk
  • ‪Boulevard - ‬4 min drive
  • ‪Coqueluche beach bar - ‬4 min walk
  • ‪Orange Café - ‬4 min drive

About this property

H10 Costa Adeje Palace

Upscale eco-certified resort near El Duque Beach
You can look forward to a poolside bar, a rooftop terrace, and shopping on site at H10 Costa Adeje Palace. Adventurous travelers may like the fitness classes and cycling at this resort. Indulge in a body wrap, a body treatment, and a facial at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, and a poolside location. Yoga classes are offered at the health club; the property also has a garden, a hair salon, and an arcade/game room. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services.
Additional perks include:
  • 5 outdoor pools and an indoor pool, with a waterslide
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • A billiards/pool table, an elevator, and multilingual staff
  • Smoke-free premises, tour/ticket assistance, and a water dispenser
  • Guest reviews say good things about the overall condition
Room features
All 467 rooms include comforts such as air conditioning, in addition to perks like free WiFi and safes.
More amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with free toiletries and hair dryers
  • 32-inch flat-screen TVs with satellite channels
  • Balconies, free extra beds, and daily housekeeping

All inclusive details

All-inclusive room rates at H10 Costa Adeje Palace are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals and snacks included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German, Italian, Polish, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Street parking available
  • Self parking on site (EUR 4 per night)
  • Extended parking on site (EUR 4 per night)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 5 per person
  • 4 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Adeje Piano Bar
  • El Jable
  • La Choza
  • La Tosca (Pago extra)
  • Sakura Teppanyaki

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Bicycle equipment shop
  • Bicycle rentals
  • Bicycle tours
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Waterslide
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • 5,834 square feet of conference space
  • Business center

Outdoors

  • Beach towels
  • Direct access to the beach
  • Garden
  • Rooftop terrace

Full-service spa

  • Body wraps
  • Facials
  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children 9 and younger are not allowed at this property; All guests older than 9 are welcome
Free rollaway/extra beds

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 5 per person
  • Self parking fee: EUR 4.00 per night
  • Extended parking fee: EUR 4 per night
  • In-room safe fee: EUR 3.50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 9 years old and younger are not permitted at this property

Property is also known as

H10 Costa Adeje Palace
H10 Palace
H10 Palace Hotel
H10 Palace Hotel Adeje Costa
H10 Costa Adeje Palace Hotel
H10 Costa Palace Hotel
H10 Costa Palace
H10 Costa Adeje Palace Tenerife
h10 Costa Adeje Palace Hotel Costa Adeje
H10 Costa Adeje Palace Resort
H10 Costa Palace Resort
H10 Costa Adeje Palace Tenerife
H10 Costa Adeje Palace Adeje
H10 Costa Adeje Palace Resort
H10 Costa Adeje Palace Resort Adeje

Frequently asked questions

Does H10 Costa Adeje Palace have a pool?

Yes, this property has an indoor pool and 5 outdoor pools.

How much does it cost to stay at H10 Costa Adeje Palace?

As of Feb 22, 2025, prices found for a 1-night stay for 2 adults at H10 Costa Adeje Palace on Mar 17, 2025 start from P 15,859.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is H10 Costa Adeje Palace pet-friendly?

No, only service animals are welcome at the property.

How much is parking at H10 Costa Adeje Palace?

Self parking is available for EUR 4.00 per night. Extended parking is available for EUR 4 per night.

What time is check-in at H10 Costa Adeje Palace?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at H10 Costa Adeje Palace?

Check-out is at noon.

Are there all-inclusive benefits at H10 Costa Adeje Palace?

Some rate plans available at this resort are all-inclusive.

Where is H10 Costa Adeje Palace located?

Offering direct access to the beach, this Costa Adeje resort is within a 10-minute walk of Playa de la Enramada and El Duque Beach. Fañabé Beach and Siam Park are also within 3 mi (5 km).

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H10 Costa Adeje Palace Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 210 out of 607 reviews
Rating 8 - Good. 262 out of 607 reviews
Rating 6 - Okay. 89 out of 607 reviews
Rating 4 - Poor. 34 out of 607 reviews
Rating 2 - Terrible. 12 out of 607 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rodrigo Lima

The staff offered an excellent customer services
Stayed 3 nights in Dec 2024

10/10 Excellent

Christophe

Lovely maintained gardens around the hotel and scenery next to the beach in general - great sea views from the Privilege room. Nice dining (buffet) area outdoor and indoors (El Jable restaurant). The pools were great. Very happy with our stay (1 week).
Stayed 6 nights in Aug 2024

8/10 Good

Verified traveler

Amazing hotel everything was perfect apart from the food options, wouldn’t recommend if you hate fish, aswell as breakfast isn’t the best variety it’s the same thing every day.
Stayed 10 nights in Aug 2024

10/10 Excellent

Shannon

Very nice, definitely recommend!
Stayed 3 nights in May 2024

10/10 Excellent

John

The staff were friendly and the choice of food was outstanding. There were enough sun beds and five pools. The pool ranged from one suitable for toddlers up through one suitable for parents and slightly older children to two deeper pools suitable for more relaxed enjoyment. A beautiful beach was about 5 minutes walk away. Good entertainment also!
Stayed 7 nights in Aug 2024

10/10 Excellent

Lucy

Absolutely beautiful settings and the staff cannot do more for you! The only thing that I haven’t experienced before being all inclusive is that you have to use the same pool towel for the duration of your stay unless you pay €1 per towel per day to change it. Other than that highly recommend
Stayed 10 nights in Sep 2024

6/10 Okay

Rebecca

The hotel and grounds are beautiful. My first room was exceedingly average - aging decor, smell of ?old cigarettes lingering, some mould in shower. I reported in the morning that there was an issue with the shower water going hot and cold, reception staff were really helpful in upgrading my room which was much better. However, there were ongoing issues with shower also in new room not being very hot - I must have made seven phone calls in total to reception.
Stayed 3 nights in Nov 2024

10/10 Excellent

Lisette

Great hotel and would recommend
Hotel is really nice, the beds extremely comfortable. Plenty of options for breakfast, lunch a bit repetitive but still nice. Only negatives are the aircon in the room was not good at all and the sun loungers are uncomfortable as they are just metal with no cushion (unless you have upgraded to the privilege package) Overall a great hotel for a great price.
Stayed 3 nights in Apr 2024

10/10 Excellent

Maruta

Great holidays
Was great stay, good location , by coast. Nice walks. Beautiful I will be definitely back 😊
Stayed 5 nights in Dec 2022

6/10 Okay

Patience

Liked: Staff & service
Property was good, some staff service not the best. Diversity training required as we were made to feel like we were at a place we were not needed😞
Stayed 3 nights in Jul 2024

10/10 Excellent

Patricia

From the time we arrived the staff was amazing the hotel absolutely beautiful spotless clean so much to do amazing swimming pools enough sunbeds for all staying there restaurants and food beautiful just so happy with it and we definitely be back there again.
Stayed 8 nights in Sep 2022

10/10 Excellent

Nicola

We treated ourselves to a night here while visiting my mum who lives more inland. I remembered how kind and friendly the staff were the previous year when we had a day pass, and they were kind again this year. Our standard room was gorgeous with a huge balcony that the older kids loved. Beautiful grounds, but only one warmer pool..nice chilled out vibe. Felt classy and no queuing for anything, food and drinks of good standard.
Stayed 1 night in Dec 2023

8/10 Good

Vladimir

A fast and good check in and out. The quality of dinner is somewhat deficient and needs improvement.
Stayed 2 nights in Jun 2023

8/10 Good

Pat

H10 Stay
Stay was good overall. Had some small issues at check in but they were sorted. Great hotel for family and chill out holidays. Room cleaned every day, great staff. Interior updating going on presently.
Stayed 14 nights in Jun 2022

6/10 Okay

Linda

keep fit or die
far too many steps, hardly any convenient lifts not good for disabled food varied and very good not good value for money
Stayed 1 night in Jul 2022

4/10 Poor

Anthony

Liked: Cleanliness, property conditions & facilities
The rooms are incredibly dated, poor standard of finish, carpets worn etc - very different to the nice lounge. For the money, very poor value.
Stayed 1 night in Feb 2023

6/10 Okay

Colin

Liked: Room comfort
Disappointing
My friend and I went to Tenerife for his birthday. I booked a 'family room' and requested in advance that there should be 2 beds. We were disappointed to find only one double bed and a sofabed. We paid around 850 euros for 3 nights, which had to be paid at check-in before we saw the room. We requested that the hotel add a second bed on the first day, but nothing happened. We asked again on the second day and were told something would be done. We were under the impression a single bed would be added. We were disappointed again to find they had only made up the sofabed. For what we paid, this was a very poor level of service. The room we were allocated was not very nice. It had zero view, blocked by overgrown vegetation. The room was in need of modernisation. For example, electric sockets were old and loose and there were no USB points. The food was very average and not up to the standards of other H10s I've visited in the past. I would not recommend this hotel, there are others that are far better and that take customer service seriously.
Stayed 3 nights in Dec 2023

10/10 Excellent

Bernadette

Bîen mais parle peu en Francais
Stayed 14 nights in Nov 2024

10/10 Excellent

Peter

Stayed 9 nights in Oct 2024

6/10 Okay

Stefan

Liked: Property conditions & facilities
Stayed 9 nights in Oct 2024

6/10 Okay

luc

Stayed 11 nights in Oct 2024

8/10 Good

Thierry

Bon hôtel, personnel bienveillant, buffets bien achalandés et variés Les piscines sont très agréables, transats en nombre suffisant.
Stayed 11 nights in Oct 2024

10/10 Excellent

Ivon

Très agréable séjour, dommage que la grande et moyenne piscine soient si profonde
Stayed 12 nights in Sep 2024

8/10 Good

Verified traveler

Ottimo per famiglie
In generale esperienza positiva. Lascia a desiderare il servizio bar piscina.
Stayed 7 nights in Jul 2024

6/10 Okay

Massimo

Stayed 2 nights in May 2024