Ratings based on 19 Verified Reviews
4.2 Room cleanliness
4.6 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Sep 2024
All went as planned.
by A verified traveler
Posted 14 Oct 2023
not good,not recommend.
Comment from Hotel Management
24 Oct 2023 by Hermela .k, Hotel Management
Dear Guest, Thank you for taking your time to give us your feedback. We have taken your feedback on board, and we will strive to make improvements accordingly.
by A verified traveler
Dilapidated & Potential Health Hazard
Posted 6 Mar 2023 on HotelsOverall the property is less than average to begin with, but it’s falling apart due to years of neglect. There are mold build ups in living rooms from the shower water leak in the bathroom sipping through the wall. The showers in the bathrooms give a gas chamber vibe - very outdated and most shower heads spraying water allover the place outside the shower. Needs immediate attention.
Comment from Hotel Management
7 Mar 2023 by Rahel , Hotel Management
Dear Guest, Thank you for taking the time to give us your feedback. We are very sorry to hear that you didn't have a great experience in our hotel. We have taken your feedback on board, and we will strive to make improvements accordingly.
by A verified traveler
Posted 4 Feb 2023
the front desk staff and housekeeper were very helpful and trustworthy.
Comment from Hotel Management
6 Feb 2023 by Rahel , Hotel Management
Dear Guest, Thank you for taking the time to give us your feedback and we hope to see you again soon.
by A verified traveler
Posted 26 Jan 2023
Comment from Hotel Management
6 Mar 2023 by Rahel , Hotel Management
Dear Guest, Thank you for taking the time to give us your feedback. We are very happy to hear that you have a great experience in our hotel.
by A verified traveler
Posted 15 Apr 2021 on Hotels
Considering the price, the service provided is good. And the management is very good and responsive.
Comment from Hotel Management
16 Apr 2021 by Rahel Tamrat , Hotel Management
Dear Guest. I appreciate your positive feedback about our apartment. We do take pride in catering to our guests’ needs the best way we can and we look forward to welcome you back to our apartment soon. Best wishes sales and marketing executive
by A verified traveler
Hotel good but associated food service poor.
Posted 11 Apr 2021 on HotelsThe hotel was very good. The staff was friendly and efficient. The housekeeping staff did a good job with keeping the room cleaned and serviced.
However the Dani Juice Bar that was associated with the hotel (providing the complimentary breakfast and offered other meals for cost) was not good. The service was extremely slow, many of the foods listed on the menu were not available. The complimentary breakfast was sparse and often took an hour to receive the food after waiting 15 minutes or more to get the attention of wait staff to take your order. For items that were not available, we were often told that we “would have to pay” for substitutions for the missing items. The service was disorganized. The food items were average in quality and taste.
I would recommend the hotel but tell others to plan to have meals somewhere else and to not purchase the room to include the complimentary breakfast as it was not worth the wait.
Comment from Hotel Management
13 Apr 2021 by Rahel Tamrat , Hotel Management
Dear Guest,
Thank you for taking the time to give us your feedback. We are very sorry you were not satisfied with the service we will fixed this issue. Looking forward to having you again as a guest in our apartment. Best Regrades
by A verified traveler
Posted 2 Jan 2021
Comment from Hotel Management
4 Jan 2021 by Rahel Tamrat , Hotel Management
Dear guest, Thank you for taking the time to share your feedback Hospitality Regards
by A verified traveler
Posted 15 Nov 2019
Comment from Hotel Management
16 Nov 2019 by Rahel Tamrat Sales and marketing executive , Hotel Management
Dear guest,
Thank you for taking the time to share your feedback
Hospitality Regards
by A verified traveler
Good facility in need of maintenance
Posted 21 Sep 2019 on HotelsI stayed on a business trip for 3 nights. The first studio allocated had a lot of water damage visible through the paintwork. We changed rooms and the new one (108) had several issues - leaking toilet and shower, all the sockets were loose and off the walls! There was no floor mat in the bathroom and the room phone was not working.
The breakfast is ala carte so a very narrow choice and only ONE small cup of a hot beverage!
The staff are friendly and try to please. There’s Laphto Mall right next door and the location is accessible to most amenities.
This facility needs maintenance urgently otherwise it may fall apart.
Comment from Hotel Management
21 Sep 2019 by Bitania Mulugeta, Hotel Management
Dear Ezra Ogwell,
Thank you for your feedback. We can not improve our quality of service with out your constructive feedback. We can assure you that we will take immediate action to maintain what you mentioned in your email. we are quite sure that you will be back to stay with us.
best regards,
front office
