Ratings based on 143 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Sep 2024
Management and staff are very nice and understanding. Cleaning staff are always cleaning and maintaining the property. Breakfast has lots of options and the restaurant is very good
Comment from Hotel Management
5 Nov 2024 by Kasech, Hotel Management
Dear Shaun,Greetings from Swiss Inn Nexus Hotel. Thank you for your excellent review of our hotel. We were pleased to hear that you enjoyed our staff. Once again, thank you for your excellent review and we look forward to welcoming you again soon at Swiss Inn Nexus Hotel.Hospitality regard,Kasech Teshome
by A verified traveler
Posted 16 Jun 2024
Comment from Hotel Management
18 Jun 2024 by brkti FOM, Hotel Management
Dear Abebe,Let us thank you for staying with us at Swiss Inn Nexus Hotel. We appreciate your kind comments regarding your stay and we would like to thank you for your valuable time taken to share your experiences. It will be our pleasure to welcome you again in our premises during a future trip to Addis Ababa.Kind regards,Biruktawit.E
by A verified traveler
Good stay
Posted 1 May 2024 on HotelsGreat place and helpful staff. Only issue I had was that the internet was terrible.
Comment from Hotel Management
1 May 2024 by brkti FOM, Hotel Management
Dear Mansa Warm greetings from Swiss Inn Nexus Hotel.Thank you for your 5-star review on our hotel.Looking forward to welcoming you back at the hotel.With kind regards,Biuktawit .E
by A verified traveler
Posted 30 Apr 2024
I loved the hotel
Comment from Hotel Management
1 May 2024 by brkti FOM, Hotel Management
Thank you for the warm feedback on your recent stay with us. It is delighful to learn that you had a great stay.We hope to see you again at Swiss Inn Nexus Hotel,Warm regards,Biruktawit.E
by A verified traveler
Posted 22 Mar 2024
Very noisy! I left and stay in another place. Air condition was not working
Comment from Hotel Management
23 Mar 2024 by brkti FOM, Hotel Management
Dear Guest,First and foremost we would like to thank you for choosing Swiss Inn Nexus Hotel for your stay. We are pleased to note that you enjoyed the comforts of our hotel including our staff and our coffee. We would love to have the chance to welcome you back in Addis Ababa for another stay.Kind Regards,
by A verified traveler
Posted 5 Jan 2024
Comment from Hotel Management
26 Feb 2024 by brkti FOM, Hotel Management
Dear JeanThank you for choosing us to be your home away ! We try hard to provide the best possible service to our customers and their satisfaction is our reward. We really appreciate you taking the time to let us know we're doing something right. We look forward to serving you in the future. Sincerely, Biruktawit.EGuest service Director
by A verified traveler
Wonderful stay
Posted 18 Dec 2023 on HotelsI travelled to Addis Ababa for business and I stayed at the Swiss Inn. It's a wonderful hotel with beautifully decorated rooms, comfortable beds and most importantly for me a warm shower. All of the hotel staff were very friendly and helpful during my stay. The hotel has a restaurant on the ground floor and an 8th floor restaurant and bar with wonderful views of the city. If you are travelling to Addis Ababa for business or leisure and you are looking for a great hotel at a good price, I would highly recommend the Swiss Inn.
Comment from Hotel Management
19 Dec 2023 by brkti FOM, Hotel Management
Dear David ,Greetings from Swiss Inn Nexus Hotel. Thank you for your excellent review of our hotel. We are pleased to note that you enjoyed the comforts of our hotel including room, view, price, bed, shower and hotel. We hope to have the chance to welcome you back at Swiss Inn Nexus Hotel in the nearest future.With Best Regards,Biruktawit.E
by A verified traveler
Posted 29 Nov 2023
Bathroom in poor condition
Comment from Hotel Management
4 Dec 2023 by brkti FOM, Hotel Management
Dear Ricardo Thank you for your review. I’m really sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention.” again Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. my apologize again and again for your unexpected experience, "We'll strive to do better. with great Hospitality regards Biruktawit.E Guest services Director
by A verified traveler
Posted 13 Nov 2023
Customer relations Salemawi provided excellent, professional service. Massage staff was amazing
Comment from Hotel Management
14 Nov 2023 by brkti FOM, Hotel Management
Dear KeithLet us thank you for choosing Swiss Inn Nexus Hotel for your stay and we are glad we were able to meet and exceed your expectations. We are proud that our service and polite staff contributed to your positive experience. We would love to have the chance to welcome you back in Addis Ababa for another stay.With Best Regards,Biruktawit.EDepartment of front office Head
by A verified traveler
Posted 10 Nov 2023
Comment from Hotel Management
4 Dec 2023 by brkti FOM, Hotel Management
Dear KeithThank you for choosing to stay at the Swiss Inn Nexus Hotel. We are committed to making our guests stay with us a memorable one and we appreciate your feedback. We are proud to know that you enjoyed our delightful food, facilities and comfortable room. Our team would like to express our gratitude for your positive comments and we would love to have the chance to welcome you back in the nearest future. With great hospitality regards Biruktawit.E Department of front office Head
