Ratings based on 60 Verified Reviews

4.2 out of 5
79% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 16 Nov 2024
The room was bright, clean and spacious with extra seating and a balcony. However, the outdoor traditional coffee seating area smelled so strongly of sewer that we could not sit there. The sewer smell came up through the bathroom floor and shower drains into my room at night. The bathroom was very dark and in need of an upgrade. I reported that my sink stopper would not open to allow the water to drain and it took an entire afternoon before someone came to fix it. I was given only one choice for breakfast each day.. an omelet, along with the salad offerings at the buffet. The dining room wait staff was not attentive and I had to wait long periods of time before I got my bill. Finally, the power went out when I was in the elevator and I was trapped with no way to get out.
3 out of 5
by A verified traveler from Richmond Ver

Posted 21 Oct 2024
Best part of the hotel is the food. Kebab options were tasty. Breakfast bar good. Room and bath showed signs of wear and were somewhat dark Friendly helpful service.
Comment from Hotel Management
6 Nov 2024 by Dagnu G, Hotel Management
Dear DOUGLASGreeting of the daty from sidra Hotelthank you for your golden review and we are ready to make pleasant your second stay also. hope you will come soon.Hospitality regards
5 out of 5
by A verified traveler from Mississauga

Posted 9 Oct 2024
This hotel was everything we needed with a welcome level of good quality. The food in the restaurant was excellent, and I had numerous meetings with people here and in the coffee shop. The room was also great, except several items were not working in the room. In spite of that, we got very good value and will definitely come back here again. The staff offer excellent service.
Comment from Hotel Management
6 Nov 2024 by Dagnu G, Hotel Management
Dear Douglasthank you for your golden feedback and we are happy to host you again. hope you will come back soon.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Sep 2024 on Hotels
1 out of 5
by A verified traveler

Worst night ever.

Posted 23 May 2024 on Hotels
The toilet leaked water the whole time all over the floor.feom.the bottom. They tried siliconing it rather than fixing it. They have no generator and Addis Ababa was having frequent power outages. The room was full.of.mosquitoes and at night i needed my cell to light myself to get to the bathroom. It went dead by morning as I was unable to charge it.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Nov 2022
5 out of 5
by A verified traveler

Nice hotel with spa facilities and amazing breakfast

Posted 24 Oct 2021 on Hotels
The hotel has a lovely onsite spa and beauty centre. ATM'a are outside if you need cash. The breakfast buffet was very nice with Ethiopian and Western food choices and you can also order eggs which the chef will make to taste. Communication is basic and some of the réception staff have difficulty speaking English. The standard room is a bit small but the deluxe was very nice. Ordering room service didn't work as they had nothing available.. Not sure what the situation is there.. Manager was helpful and is looking at improving the communication issues. All in all a lovely stay and I will definitely return to this hotel next time.
5 out of 5
by A verified traveler

Posted 22 Feb 2021 on Hotels
The people are really nice
5 out of 5
by A verified traveler from vancouver canada

Posted 1 Dec 2020
The property is great in a safe and very central location of Addis Ababa, they have amazing amenities, spa, jacuzzi, bar, hair salon etc... and a patio with traditional Ethiopian coffee.... I love the Hotel the Staff The security and amazing manager.. young man just outstanding person. I'm from Vancouver, Canada but I'm think staying another month here... you'll never get all these things anywhere and for the price... I'm a world traveller. thx Sidra Family
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Aug 2020 on Hotels