Ratings based on 52 Verified Reviews
3.7 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by D Paul from LONDON
WORST service from HOTELS.COM
Posted 1 Feb 2015 on HotelsHotels.com were absolutely the worst company i have dealt in over 30 years.On the day of reservation total value for 4 rooms was taken from my credit card but Hotel.com did not even inform the Hotel Panorama.My clients had to wait for 7 hours in the Lobby and eventually were not given their rooms.This the absolutely unacceptable behaviour on part of such a big organisation.We are expecting a gesture of compensation but nothing has come so far.
Recommended
for Everyoneby A verified traveler from Addis abeba Ethiopia
Great
Posted 23 Dec 2014Food was great, staff were very helpful. The room was clean. The shuttle come on time.
by Allor Ajing from Denver, Colorado
Posted 19 Jul 2014 on Hotels
I had a great time staying the in Panorama hotel until the lost day, I was leaving the power when off for one day and half and my laundry was is not done. All my clothes was wet and I was on my way to airport, as well the electricity was not back yet. I was mad at the staff at the laundry which I give them my laundry a day a head when the were power.
by Gerry from Ireland
Posted 19 May 2014 on Hotels
This hotel is beginning to look a little tired for the price. Breakfast choice is not good. Wifi not good in room.
by ju from germany
Noisy And uncomfortable beds..
Posted 24 Feb 2014Twin rooms had very old matrasses - like hammocks.. Noisy from downstairs and z floors .. Not easy to sleep in..
Restaurant is ok and massage was ok but after this beds we would have needed another massage ..
Recommended
for Everyoneby A verified traveler
Panorama is my Addis hotel
Posted 21 Feb 2014
Pros: location, size of room, restaurant, friendly staff
Cons: beds are a little too soft
Location: close to airport, shops within walking distance, just a few minutes ride by taxi to Top View restaurant
I have stayed at Panorama Hotel many times. The staff is always friendly, they remember me, are complimentary and eager to help. The rooms are spacious and clean. The beds are comfortable. They recently updated the televisions in all the rooms to nice flat screen Samsung tv's mounted on the wall. They have a decent selection of tv channels to watch. The hotel is conveniently located on the east side of town just 15 minutes from the airport. The restraunt serves good food as well. Sometimes there is trouble with the internet, but that is just Addis Ababa. When you report the problem to the staff they will all they can to fix it. I always enjoy my stay at Panorama and look forward to my next visit there.
by Seth from London
Lovely hotel
Posted 25 Nov 2013 on HotelsI really loved the Panorama Hotel, which was recommended to me by an Ethiopian colleague as a good deal. It is indeed a very good value. Of all the 3 hotels I've stayed in during my stay in Addis, I liked the Panorama the best by far. The staff is very nice, and were very accommodating. The restaurant is very good, and the hotel is extremely pleasant, airy and well designed. My room was one of the nicest I've ever stayed in, not luxurious but very spacious with very good views of the surrounding area. the surrounding area is under construction for a new subway, so that is the one disadvantage of the hotel right now. Once construction is complete, it will be unbeatable in all respects.
by Deon from South Africa
Not worth the rate
Posted 18 Nov 2013 on HotelsThe rooms were dirty, breakfast poor and WIFI non-existant.
Recommended
for Everyoneby Kenneth from Kuwait City, Kuwait
The Hotel is kind of cool!
Posted 17 Nov 2013This is a pretty good hotel. The General Manager and her front desk staff was really awesome to meet. They treated me as if I had been there many times before. The only issue I had was with seating in the dining area, but I know that will be fixed immediately, so that bad not so good experience I don't need to dwell in.
by Manfred from Zurich
Adventure Hotel in ADDIS
Posted 7 Nov 2013
Pros: he personal is fine - warm nice people - just totally helpless lost in there.
Cons: No Internet functioning This was extremely critical due to some extremely important mails No caring about No booking file registered ..
Location: nothing construction all over
No Internet functioning
This was extremely critical due to some extremely important mails
No caring about
No booking file registered ..
Accepted my reservation on believe system
Stated also to a business partner - that i havent been paying for my stay and asked him for his business card and guarantee..
They were totally incapable to detect my reservation and payment .. so this will go on this story!!!
DEFINITELY - will never recommend to any business partner ...
The personal is fine - warm nice people - just totally helpless lost in there.
