Ratings based on 70 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Oct 2024
Comment from Hotel Management
5 Nov 2024 by Front Office Team, Hotel Management
Dear Maru,Thank you so much for your kind words, We truly appreciate you taking the time to share your experience with us. Your feedback motivates us to keep up the great work and ensures we continue providing the best service possible. With regards.
by A verified traveler
Posted 20 Oct 2024
Good overall
Comment from Hotel Management
5 Nov 2024 by Front Office Team, Hotel Management
Dear Abdoulwahab,Thank you so much for your kind words, we truly appreciate you taking the time to share your experience with us. Your feedback motivates us to keep up the great work and ensures we continue providing the best service possible.Front Office TeamWith regards
by A verified traveler
Posted 5 Oct 2024
The price per night doesn’t worth it cause of several things like there is no cold water in the shower plus the shower room is super narrow, the bathroom pressure water doesn’t work properly for self sanitization plus no enough bar soap in general I graded this place 1 out of 10 poor customer service 70 dollar per night is not worth
Comment from Hotel Management
16 Oct 2024 by Front Office Team., Hotel Management
Dear Lidetu,Thank you for sharing your feedback with us. I 'am truly sorry that your experience did not meet your expectations. We take your concerns seriously, especially regarding the water pressure and amenities in the bathroom.I understand how frustrating this must have been, and I appreciate you bringing it to our attention. We’re always looking to improve, and your comments will help us address these issues.Regards.
by A verified traveler
Posted 4 Sep 2024
It is located around many shops restaurants and few minutes drive to the airport
Comment from Hotel Management
25 Sep 2024 by Front Office Team, Hotel Management
Dear Zerihun,Thank you for your feedback! We're glad to hear you enjoyed our convenient location near shops and restaurants, as well as the short drive to the airport. We hope to welcome you back soon for another great stay! With regards!
by A verified traveler
Posted 6 Aug 2024
I stayed at Mado for 15 days. I was extremely satisfied by the cleanliness, professionalism of staff, food and Spa. It was a very nice experience.
Comment from Hotel Management
19 Aug 2024 by Front Office Team., Hotel Management
Dear Yehenew,We appreciate your compliments! We are happy to learn that you valued the spa, meals, professionalism of the staff, and cleanliness.We value your opinions and look forward to seeing you back soon.Regards!
by A verified traveler
good and convinient
Posted 5 Aug 2024 on Hotelsbest hotel in addis ababa.
Comment from Hotel Management
19 Aug 2024 by Front Office Team., Hotel Management
Dear Satoshi,Thank you so much for your kind words and for sharing your experience. We are thrilled that you consider our hotel the best in Addis Ababa! We look forward to welcoming you back on your next visit.With regards.
by A verified traveler
Posted 21 Jul 2024
I liked the friendliness of the staff and the quality of the food and beverages. Checking in and out was convenient. The room was comfortable. My room was a bit noisy because of mechanical equipment.
Comment from Hotel Management
25 Jul 2024 by Front Office Team., Hotel Management
Dear WilliamThank you for your positive feedback! We are pleased to hear that you enjoyed the friendliness of our staff, the quality of our food and beverages, and the convenience of checking in and out. We are also happy to hear that your room was comfortable. We apologize for any inconvenience caused by the noise from mechanical equipment. Our team will work to address this issue to ensure a more peaceful stay for our guests in the future. We appreciate your feedback and hope to welcome you back again soon.With regards!
by A verified traveler
Posted 11 Jul 2024
Overall I give Mado Hotel a 4 out of 5 stars. I would have given a 5 star rating but the breakfast included came with a $5 dollar delivery charge and the breakfast wasn’t good at all, but overall a 4 out of 5 stars! 👍
Comment from Hotel Management
25 Jul 2024 by Front Office Team., Hotel Management
Thank you for your review and for choosing to stay with us at the Mado Hotel! We appreciate your feedback and are glad to hear that you had an overall positive experience. We apologize for any inconvenience caused by the 5 delivery charge for breakfast and for not meeting your expectations in terms of food quality. We invite our customers to take advantage of our dining room facilities. We will take your comments into consideration and work on improving our breakfast offerings to ensure a better experience for our guests in the future. We hope to have the opportunity to welcome you back and provide you with a five-star experience on your next visit. Thank you again for your feedback.With Regards.
by A verified traveler
Posted 15 May 2024
My favorite stay in Addis
Comment from Hotel Management
17 May 2024 by Front Office Team., Hotel Management
Dear guest,would like to say thank you for your comment, we hope you will continue with Mado as A family.with hospitality regards.
by A verified traveler
Exceeded my expectations
Posted 11 May 2024 on Hotels
My experience with Mado hotel was truly a delightful experience from start to finish. Every aspect of my stay exceeded my expectations, leaving me with lasting memories and a desire to return
The room I stayed in was nothing short of exceptional. It was impeccably clean, spacious. I highly recommend this hotel for future customers who plan to stay around bole area.
Comment from Hotel Management
17 May 2024 by Front Office Team., Hotel Management
Dear guest,would like to say thank you for your comment, we hope you will continue with Mado as A family.with hospitality regards.
