Ratings based on 8 Verified Reviews

3.5 out of 5
3.8 Room cleanliness
4.0 Service & staff
4.3 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Good people

Posted 8 Jan 2023 on Hotels
Good medium pension. People are very friendly. You can use the kitchen to cook. They prepare coffee (buna) and thee ( shay) for everybody. If you need a service out of the pension, they can assist you.
Comment from Hotel Management
12 Jan 2023 by Alem Pension, Hotel Management
Dear Lakhal,We appreciate your kind feedback and are pleased to know you were happy with the service we provided. We hope to see you again in the future.
1 out of 5
by A verified traveler

Posted 24 Mar 2022 on Orbitz
This property is as worse as it gets. Starting with the location, it is not even remotely close to the address they listed on the booking sites. It is far off, through horrible ditches and construction route you finally make it after many calls to get the direction. It is horrible. Second, the staff were extremely unprofessional. They are not even willing to check you in. They are on their phone playing. The lady did not even pay attention while i was standing in her office door entrance for a while because she was playing with her hair and phone. The guest house is listed for 300 local birr for the first level, 250 birr for second level and 150 birr for third level in their office posting, but on the booking sites they listed their prices over 900 local birr. The place is not even worth 1 local birr, because it is absolutely a garbage. There were so much dust and debris all over the floor and bathroom. Walls had all types of stain. The door lock is not secured enough, the toilet had no bath tissues. I had to use mine. There was no hot water for the shower. Not even a hand soap was placed. The room had only one charging outlet which was in the middle of nowhere that was used by the TV, close to the entrance. This meant that i have to physically carry my laptop to charge. There was only one kindergarten size desk and chair in a room. The slippers they had was a baby girl slippers with no use to me. No wifi or extremely horrible internet access. should worth 0 birr to stay.
1 out of 5
by A verified traveler

Posted 7 Dec 2019
Comment from Hotel Management
9 Dec 2019 by Alem pension, Hotel Management
we are very sorry to hear that you are not satisfied with the service i hope in the future we will meet your expectation and give you a great service.
4 out of 5
by A verified traveler

Posted 25 Nov 2019 on Hotels
Comment from Hotel Management
26 Nov 2019 by Alem pension, Hotel Management
Thank you for your review and we are happy to know you are satisfied with our service.
4 out of 5
by A verified traveler

Posted 18 Oct 2019
Comment from Hotel Management
19 Oct 2019 by Alem pension , Hotel Management
Thank you for your review and we are happy to know you are satisfied with our service.
4 out of 5
by A verified traveler

Posted 5 Oct 2019
Comment from Hotel Management
6 Oct 2019 by Helen , Hotel Management
Thank you for your review and we are happy to know you are satisfied with our service.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Nov 2023 on Hotels
5 out of 5
by A verified traveler

Posted 10 Oct 2021
Bra pris och rent.
Comment from Hotel Management
11 Oct 2021 by Mesfun, Hotel Management
Dear Mesfun, Thank you for your kind comment we are delightful to hear that you are satisfied with the service we provided to you we hope to see you in the future as well.