Ratings based on 52 Verified Reviews

4.5 out of 5
95% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 5 Jun 2023 on Hotels
Comment from Hotel Management
23 Nov 2024 by İSRAFİL OSMA & MASEL HOTEL, Hotel Management
Sayın Sami Bey;Otelimize göstermiş olduğunuz ilgiden dolayı çok Teşekkür ederiz.
2 out of 5
by A verified traveler

Posted 21 May 2023 on Hotels
Comment from Hotel Management
23 Nov 2024 by İSRAFİL OSMA & MASEL HOTEL, Hotel Management
Sayın Gizem Hanım;Otelimize göstermiş olduğunuz ilgiden dolayı çok Teşekkür ederiz.
5 out of 5
by A verified traveler

Great stay at Masel Hotel (again)

Posted 25 Oct 2022 on Hotels
The hotel is great in fact l had stayed a few years back and it is still fabulous. The food in the breakfast buffet is outstanding as always…
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Sep 2022 on Hotels
5 out of 5
by A verified traveler

Posted 12 Feb 2022 on Hotels
Comment from Hotel Management
16 Feb 2022 by Saygılarımla, İsrafil OSMA Operasyon Yetkilisi, Hotel Management
Sayın PAUL; Otelimize göstermiş olduğunuz ilgiye teşekkür ederiz. Saygılarımla, İsrafil OSMA Operasyon Yetkilisi
5 out of 5
by A verified traveler from Hong kong

Posted 12 Oct 2018
Very comforting room. Breakfast on the roof level. Excellent view.
5 out of 5
Recommended
for Everyone
by A verified traveler

New hotel with lovely staff

Posted 10 Jan 2017
Pros: Staff, rooms and breakfast were all fantastic.
Cons: Nonsmoking rooms can be introduced
Location: There is a cozy cafe called Leman right next door, and the area has a lot of kebab restaurants as well as delicious local street food.
We stayed for one night here. The staff was sincere and very helpful; the room was quite spacious and the breakfast was served at the rooftop with a wonderful view of the lake. The only down side was that no smoking room was no an option.
Comment from Hotel Management
26 Feb 2017 by MASEL HOTEL, Hotel Management
Hello, Thank you for sharing your accommodation with such a nice evaluation. Our goal as an entire team is to try to overcome the expectations of our guests. Such beautiful comments are a source of pride for us and reflect our success. Thank you very much! With hope that you will be welcome again, Best regards,
4 out of 5
by A verified traveler

작년보다 좀

Posted 31 Jan 2024 on Hotels
아다나 출장 갈때마다 머무는데 2023년까지 꽤 좋았어요. 근데 올해 24년 1월에는 전보다 아쉬움이 좀 남네요. 직원들 친절은 아주 좋아요.
5 out of 5
by A verified traveler

Posted 18 Dec 2023 on Hotels
Comment from Hotel Management
23 Nov 2024 by İsrafil OSMA Operasyon Yetkilisi, Hotel Management
Sayın Taha Bey;Otelimize göstermiş olduğunuz ilgiden dolayı çok Teşekkür ederiz.
5 out of 5
by A verified traveler

Posted 1 Oct 2023 on Hotels
Comment from Hotel Management
23 Nov 2024 by İsrafil OSMA Operasyon Yetkilisi, Hotel Management
Sayın Haluk Bey;Otelimize göstermiş olduğunuz ilgiden dolayı çok Teşekkür ederiz.