Ratings based on 975 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
Clean, updated room and great service
Comment from Hotel Management
19 Nov 2024 by Kush Patel, Hotel Management
Dear Thomas, Thank you so much for your perfect review! We’re thrilled to know that you had an excellent stay and that we met your expectations. Your positive feedback means a lot to our team, and we look forward to welcoming you back for another great visit soon! Warm regards,
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Kush Patel, Hotel Management
Subject: Thank You for Your Feedback Dear Aaron, Thank you for your review and for staying with us. We appreciate your feedback and are always looking for ways to improve. If there’s anything specific you’d like to share about your experience, we’d love to hear it. Your input helps us enhance the stay for all our guests. We hope to have the opportunity to welcome you back in the future. Sincerely,
by A verified traveler
Posted 17 Nov 2024
Older property in need of updating. Beds were very comfortable which was the most important feature.
Comment from Hotel Management
18 Nov 2024 by Kush Patel, Hotel Management
Dear Paula, Thank you for taking the time to share your feedback. We’re glad to hear that you found the beds very comfortable, as we know how important a good night’s sleep is. We also appreciate your comments about the property needing updates. We’re continually working to improve our facilities, and your input helps guide those efforts. We hope to welcome you back in the future and provide an even better experience. Warm regards,
by A verified traveler from Burtonsville
Posted 16 Nov 2024
Fair
Comment from Hotel Management
16 Nov 2024 by Kush Patel, Hotel Management
Dear Fritzer, Thank you for sharing your thoughts. We appreciate your honest feedback and are sorry to hear that your experience was only fair. If there’s anything specific you’d like to share about how we can improve, we’d love to hear it. Your input helps us make necessary changes to enhance our guests' experience. We hope to have the opportunity to provide you with a better stay in the future.
by A verified traveler
Posted 15 Nov 2024
I've stayed here before and it's always been either too loud (with the majority of the clientele always being undesirables) or too dirty. This past visit there was a nice large toenail laying on my carpet indicating that they clean very little, if at all. I've mentioned that the breakfast is always bland and too cold. What do I wake up to again on my third stay here? Cold eggs, tasteless biscuit gravy, and rubbery cold sausage. Third time is it for me, I will no longer be staying here again on my next trip.
Comment from Hotel Management
16 Nov 2024 by Kush Patel, Hotel Management
Dear Mike, Thank you for taking the time to share your experience. We’re glad to hear that you found the beds comfortable and enjoyed the continental breakfast. We appreciate your comments about the dated rooms and bathrooms. Feedback like yours helps us prioritize areas for improvement, and we’re actively working to enhance our facilities. We hope to have the opportunity to welcome you back in the future for an even better stay.
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
15 Nov 2024 by Kush Patel, Hotel Management
Dear Ramon, Thank you for sharing your experience and for giving us a 4 Star rating. We’re glad to know you had a positive stay overall, and we appreciate your feedback. If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know. We hope to welcome you back soon! Warm regards,
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
14 Nov 2024 by Kush Patel, Hotel Management
Dear Osbeli,Thank you for staying with us and for your rating. We appreciate your feedback and are always striving to enhance our guests' experience.We look forward to welcoming you again in the future!Warm regards,
by A verified traveler
Posted 4 Nov 2024
Great staff
Comment from Hotel Management
4 Nov 2024 by Kush Patel, Hotel Management
Dear Daniel,Thank you for taking the time to share your feedback. I’m delighted to hear that you found our staff to be a positive part of your stay. We take pride in providing warm, attentive service, and it means a lot to know that our team made a good impression.Your feedback is invaluable in helping us improve, and we truly appreciate you sharing both the positives and any areas where we can enhance the guest experience. We look forward to the opportunity to welcome you back and provide an even better stay next time.Warm regards,
by A verified traveler from Douglasville
Posted 3 Nov 2024
Comment from Hotel Management
4 Nov 2024 by Kush Patel, Hotel Management
Dear Beverly,Thank you for taking the time to leave us your feedback. I’m very sorry to hear that we did not meet your expectations during your stay. We strive to provide an exceptional experience for every guest, and it’s disappointing to learn that we fell short in delivering that for you.Your comments are invaluable as they highlight areas where we can improve, and I assure you that we’re addressing these concerns with our team. Our goal is to ensure each guest feels welcomed and cared for, and I regret that we missed the mark this time.Please feel free to reach out to me directly if there’s anything I can do to address your experience further. We hope to have the opportunity to serve you better in the future.Warm regards,
by A verified traveler
Posted 3 Nov 2024
Hard to enter the property though a McDonalds ,
Carpet in the room need updating
Comment from Hotel Management
4 Nov 2024 by Kush Patel, Hotel Management
Dear Mitchell,Thank you for sharing your experience with us. I apologize for any inconvenience you faced entering the property and for the condition of the room carpet. We want our guests to have a smooth arrival and a comfortable, well-maintained environment, and I regret that we didn’t meet those standards during your stay.Your feedback about the room’s carpet is especially helpful, as we are committed to continuously improving our accommodations. I’ll be addressing these concerns with our team to ensure we provide a better experience moving forward.Thank you again for your valuable feedback. We hope to welcome you back for an improved stay in the future.Warm regards,
